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MuniSoft Utility Billing and Receivables
Regina, Saskatchewan, Canada
What it is
MuniSoft Utility Billing and Receivables handles billing for water, sewer, hydro, gas, and other utility services using multi-tier rates. Billing accounts can draw details such as customer name, address, billing information, and legal description from an assessment roll. Meter readings may be entered manually or taken from automated data collection systems. Users can configure rates and billing frequencies, and set discount, interest, and penalty policies. Statistical reports summarize consumption and billing by charge and rate, while usage statistics can be exported for rate setting and revenue planning. Find Errors flags erroneous bills when meter readings are entered, and Issue Missed Billing supports cases where a bill was missed. The system can also transfer utility arrears to a Tax roll at year end and create customer information from MuniSoft Tax's shared database. Optional extensions include remote meter reading, eNotices, Preauthorized Debit, and Multi-Batch UB. Pricing is on request; the pricing information link requires login. MuniSoft says the first year of support and training is included in the purchase price, with ongoing or additional services available on request.
For and against
For
- Bills water, sewer, hydro, gas, and other utilities.
- Supports multi-tier rates and configurable billing frequencies.
- Reports summarize consumption and billing by charge and rate.
- Can transfer utility arrears to a Tax roll.
- First-year support and training are included in the purchase price.
Against
- Pricing is available on request, through a login-required page.
- Remote meter system setup requires municipal staff work.
- The municipality does most remote meter setup.
The verdict
The system covers utility billing, reporting, and safeguards, with optional extensions for functions such as remote meter reading and preauthorized debit. Local governments will need to request pricing, and remote meter setup may require substantial municipal involvement.
Who it suits
It is intended for local governments that bill residents for utilities and need configurable rates, billing controls, or meter-reading support. Municipalities considering remote meter reading should account for the setup work MuniSoft describes.
Plans and prices
Utility Billing and Receivables
Price not published; vendor directs customers to Pricing and Order Information, which requires login
Read 9 Oct 2026 · munisoft.ca
On the record
- Account setup
- Billing accounts can be created using information from the assessment roll, including billing details, name, address and legal description.munisoft.ca · read 9 Oct 2026
- Arrears transfer
- The program can transfer utility arrears to a Tax roll at year end.munisoft.ca · read 9 Oct 2026
- Billing checks
- Find Errors can flag erroneous billings when meter readings are entered, and Issue Missed Billing supports missed billing cases.munisoft.ca · read 9 Oct 2026
- Billing safeguards
- Final Billing Processing is available throughout the billing cycle; Issue Missed Billing and Find Errors help address missed or erroneous billings.munisoft.ca · read 9 Oct 2026
- Company
- MuniSoft is a privately owned Canadian provider of software and hardware solutions for local governments; its national office is in Regina, Saskatchewan.munisoft.ca · read 9 Oct 2026
- Intended customers
- MuniSoft describes its software as developed for local governments and says its applications are tailored to jurisdictions' legislative requirements.munisoft.ca · read 9 Oct 2026
- Meter integrations
- The Remote Meter Reading System product sheet lists interfaces for Neptune EZ Route and N_Sight, Sensus and Itron; Badger can be interfaced using RMRS and CRL.munisoft.ca · read 9 Oct 2026
- Meter readings
- Meter readings can be entered manually or from automated data collection systems.munisoft.ca · read 9 Oct 2026
- Meter-reading setup limit
- MuniSoft says Remote Meter Reading System setup requires significant municipal staff knowledge and manual setup, testing and troubleshooting; the municipality does most setup work.munisoft.ca · read 9 Oct 2026
- Meter system integrations
- The Remote Meter Reading System product sheet lists standard interfaces for Neptune EZ Route and N_Sight, Sensus and Itron, and an interface for Badger using RMRS and CRL.munisoft.ca · read 9 Oct 2026
- Optional extensions
- Optional extensions listed for Utility Billing are Remote Meter Reader System, eNotices, Preauthorized Debit and Multi-Batch UB.munisoft.ca · read 9 Oct 2026
- Pricing access
- The Utility Billing page links to Pricing and Order Information, but that link redirects to a restricted page requiring login.munisoft.ca · read 9 Oct 2026
- Rate controls
- Users can configure unlimited rate settings and billing frequencies and control discount, interest and penalty policies.munisoft.ca · read 9 Oct 2026
- Rates and billing controls
- Users can configure rate settings and billing frequencies and control discount, interest and penalty policies.munisoft.ca · read 9 Oct 2026
- Reporting
- The product sheet says the program can export usage statistics for rate setting and revenue planning.munisoft.ca · read 9 Oct 2026
- Reports
- Statistical reports summarize consumption and billing by charge and rate.munisoft.ca · read 9 Oct 2026
- Security
- MuniSoft’s Security Module controls individual users’ rights to view, add, change or delete records across applications in its financial suite.munisoft.ca · read 9 Oct 2026
- Support
- MuniSoft's products page says the first year of support and training are included in the purchase price, with ongoing or additional services available on request.munisoft.ca · read 9 Oct 2026
