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- mFax (now Documo)
On the recordRead 12 Oct 202612 facts
mFax (now Documo)
Plans and prices
Solo
$25a month, billed yearly
300 pages/month · 1 user · 1 fax number · $3.00/mo additional user
Read 12 Oct 2026 · documo.com
Professional
$62.50a month, billed yearly
800 pages/month · 3 users · 1 fax number · $3.00/mo additional user
Read 12 Oct 2026 · documo.com
Business
$125a month, billed yearly
2,500 pages/month · 10 users · 5 fax numbers · $3.00/mo additional user
Read 12 Oct 2026 · documo.com
Enterprise
$250a month, billed yearly
6,000 pages/month · 50 users · 10 fax numbers · $3.00/mo additional user
Read 12 Oct 2026 · documo.com
Custom
Priced on request
Thousands to millions of pages · Unlimited users · Unlimited fax numbers · Volume and term discounts
Read 12 Oct 2026 · documo.com
On the record
- API
- The REST-based Cloud Fax API supports programmatic fax sending and receiving, delivery status tracking, and triggering intelligent document processing.documo.com · read 12 Oct 2026
- Document processing
- Its IDP features use OCR and AI to classify documents, extract patient data, and create searchable PDFs from faxes and scans.documo.com · read 12 Oct 2026
- EHR integrations
- The pricing page lists Open EMR, ModMed, NextGen Enterprise, and PointClickCare as available EHRs.documo.com · read 12 Oct 2026
- Encryption
- Cloud Fax transmissions use TLS 1.2 or later and AES-256, and the service records actions in an audit trail.documo.com · read 12 Oct 2026
- Intended users
- Documo describes its customers as including healthcare providers, hospitals, health systems, multi-site clinics, healthtech companies, and channel partners.documo.com · read 12 Oct 2026
- Notable limit
- The web portal allows up to 10 attachments per fax, with a 500 MB total attachment limit and a 100 MB limit per attachment.help.documo.com · read 12 Oct 2026
- Product
- Documo (mFax) launched in 2017 as a HIPAA-compliant cloud fax platform.documo.com · read 12 Oct 2026
- Security
- Documo says it is HIPAA compliant, SOC 2 Type II audited, and HITRUST e1 certified, with a BAA available for its products.documo.com · read 12 Oct 2026
- Support
- Documo support is available by live chat, phone, or email from 9 a.m. to 6 p.m. EST, Monday through Friday.documo.com · read 12 Oct 2026
- Trial
- The fax free trial lasts 14 days and includes 100 pages.help.documo.com · read 12 Oct 2026
- What it does
- Documo Cloud Fax lets healthcare organizations send and receive faxes from a browser without fax machines or phone lines.documo.com · read 12 Oct 2026
