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On the recordRead 29 Sep 202618 facts
Member Solutions
Member Solutions · Woodbury, New York, United States · founded 1991
Plans and prices
AI Billing Team
$99a month, billed yearly
Flat rate—not per member · 1-year plan · processing at 2.9%
Read 29 Sep 2026 · membersolutions.com
AI Growth Team
$399a month, billed yearly
Flat rate—not per member · 1-year plan · includes AI Billing Team features
Read 29 Sep 2026 · membersolutions.com
AI Full Team
$599a month, billed yearly
Flat rate—not per member · 1-year plan · includes AI Growth Team features
Read 29 Sep 2026 · membersolutions.com
On the record
- Agreements
- The fitness page lists digital membership agreements, phone-based e-signatures, automated renewal tracking, and freeze and cancellation handling.membersolutions.com · read 29 Sep 2026
- Billing
- The fitness software handles recurring and annual plans, prepaid plans, class packs, punch cards, drop-in rates, credit card and ACH payments, and add-on billing.membersolutions.com · read 29 Sep 2026
- Company
- The About page says Member Solutions was formed in 1991; its public pages list Woodbury, New York, as its location.membersolutions.com · read 29 Sep 2026
- Contract and cancellation
- The fitness page says setup is free, there is no long-term contract, and customers can cancel anytime.membersolutions.com · read 29 Sep 2026
- Data export
- The pricing FAQ says the vendor will export member records, payment history, and agreements in a standard format if a customer leaves.membersolutions.com · read 29 Sep 2026
- Fitness customers
- The fitness offering is described for CrossFit, yoga, Pilates, personal training, boutique fitness, full-service gyms, and multi-location facilities.membersolutions.com · read 29 Sep 2026
- Integrations
- The pricing page says member payments can be made by Visa, Mastercard, American Express, Discover, and ACH or bank transfer.membersolutions.com · read 29 Sep 2026
- Platform
- The platform tour says the service is entirely web-based, works in a browser on any device, and requires no app installation.membersolutions.com · read 29 Sep 2026
- Purpose
- Member Solutions provides billing services, payment processing, and member management software to businesses with recurring revenue.membersolutions.com · read 29 Sep 2026
- Reporting
- The listed reporting features include a real-time revenue dashboard, monthly financial statements, churn and retention metrics, and recovery performance tracking.membersolutions.com · read 29 Sep 2026
- Revenue recovery
- The vendor says its billing team follows up on failed payments, contacts banks, and handles chargeback disputes.membersolutions.com · read 29 Sep 2026
- Security
- The platform tour displays PCI-DSS Level 1 Visa Validated Service Provider, enterprise firewall, and HTTPS security claims.membersolutions.com · read 29 Sep 2026
- Setup and migration
- The pricing page says setup is free when starting within 30 days of an assessment and most businesses are set up and billing within 1–2 weeks.membersolutions.com · read 29 Sep 2026
- Paid from
- 99membersolutions.com · read 20 Sep 2026
- Support
- The platform tour says customers have a dedicated account manager who is a real person available by phone.membersolutions.com · read 29 Sep 2026
