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MasterControl Document Control
Salt Lake City, Utah, United States
What it is
MasterControl Document Control is cloud-based software for life sciences organizations and other regulated environments. It automates document approval, distribution, retrieval, obsolescence handling, and revision-history tracking. Centralized storage is searchable and includes time-stamped audit trails, reporting, and electronic signatures described as compliant with 21 CFR Part 11. The system supports approval routing, audit management, corrective actions, nonconformance tracking, and compliance records. It forms part of a Quality Excellence QMS that can connect document control with training, CAPA, supplier management, and audits. MasterControl says its API Toolkit connects components with third-party ERP, CRM, MES, and PDM applications. Users can access documents across locations, including people who are not MasterControl users, and complete tasks on tablets or smartphones. Platforms listed are Android, iOS, and web. Pricing is on request, using named-user licensing and tailored packages.
For and against
For
- Automates document approval and revision history
- Provides searchable storage and audit trails
- Includes electronic signatures and reporting
- Connects with broader quality processes
- Supports mobile access across locations
Against
- Pricing requires contacting representatives
- Named-user licensing may require tailored packages
- Customer support goes through a system administrator
The verdict
MasterControl Document Control combines controlled-document workflows with quality and compliance records in a cloud service. Organizations should discuss licensing, modules, integrations, and support arrangements with MasterControl.
Who it suits
It suits life sciences and other regulated organizations that need controlled documents alongside approvals, signatures, audits, and quality processes.
Plans and prices
MasterControl Quality Excellence / Document Control
Named-user licensing · packages and modules tailored to customer needs
Read 8 Oct 2026 · mastercontrol.com
On the record
- Audit trail and signatures
- It provides searchable centralized document storage, a time-stamped audit trail, reporting, and electronic signatures described as 21 CFR Part 11 compliant.mastercontrol.com · read 8 Oct 2026
- Cloud delivery
- MasterControl describes its SaaS offerings as cloud-based software.mastercontrol.com · read 8 Oct 2026
- Collaboration
- Users can access necessary documents across locations, including people who are not MasterControl users.mastercontrol.com · read 8 Oct 2026
- Connected quality processes
- The document control system is part of a QMS that can connect with training, CAPA, supplier management, and audits.mastercontrol.com · read 8 Oct 2026
- Document workflows
- The system automates document approval, distribution, retrieval, obsolescence, and revision history tracking.mastercontrol.com · read 8 Oct 2026
- Integrations
- MasterControl says its API Toolkit can connect its components with third-party ERP, CRM, MES, and PDM applications.mastercontrol.com · read 8 Oct 2026
- Intended users
- The product is presented for life sciences and other regulated organizations that need document and quality process control.mastercontrol.com · read 8 Oct 2026
- Mobile access
- MasterControl says users can access information and perform tasks using tablets or smartphones.mastercontrol.com · read 8 Oct 2026
- Pricing limitation
- MasterControl asks prospective customers to contact its representatives for pricing tailored to their organization.mastercontrol.com · read 8 Oct 2026
- Purpose
- Quality Excellence provides document control software for life sciences organizations in regulated environments.mastercontrol.com · read 8 Oct 2026
- Security and compliance
- MasterControl's AI Trust Center lists ISO 9001, ISO 27001, ISO 27017, ISO 27701, and ISO 42001 among its AI platform standards; this statement concerns its AI platform.mastercontrol.com · read 8 Oct 2026
- Support
- MasterControl directs end users seeking customer support to contact their system administrator.mastercontrol.com · read 8 Oct 2026
