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MassageBook
What it is
MassageBook is business software for massage practices, combining online appointment booking, scheduling, client records, marketing, memberships, SOAP notes, and other practice tools. Clients can book appointments online, and scheduling tools are intended to reduce double bookings. The client database can hold contact details, appointment history, messages, SOAP notes, intake forms, and accounting records. Clients can complete customizable digital intake forms online, while therapists can review form history in the mobile app. MassageBook Manager supports scheduling, SOAP notes, intake forms, and checkout on iOS and Android; the software is also available on the web. Card payments are supported through Stripe or Square, with a stated fee of 2.6% + $0.15 per card-present transaction. Listed connections include Facebook, Instagram, Reserve with Google, external website scheduling, Square, and MassageBook Pay using Stripe. The integrations FAQ says basic contact details sync, but sensitive medical data and SOAP notes do not transfer to third-party apps. MassageBook states that it is HIPAA compliant and describes encryption for intake forms and SOAP notes, plus modification histories for SOAP notes. It serves practices from solo practitioners to multi-staff clinics. There is no free plan; a 30-day trial is listed.
For and against
For
- Clients can book appointments online.
- Digital intake forms are customizable.
- Mobile app supports SOAP notes and checkout.
- Client database stores appointment and accounting records.
- Clinic plan adds unlimited staff seats.
Against
- No free plan is listed.
- Card-present processing fee is 2.6% + $0.15.
- Clinic plan features are listed as plan-specific.
The verdict
MassageBook combines booking, records, intake forms, and practice tools for massage businesses. Review the plan differences and card-present processing fee when assessing whether it fits the practice.
Who it suits
MassageBook is designed for massage practices ranging from solo practitioners to multi-staff clinics. Its mobile app supports therapists who need scheduling, notes, intake forms, and checkout away from a desktop.
Plans and prices
Transition
Mobile app · pre-built website · basic SOAP notes · payment processing
Read 30 Sep 2026 · pro.massagebook.com
Practice
Everything in Transition · intake forms and premium SOAP notes · appointment reminders · insurance billing receipts
Read 30 Sep 2026 · pro.massagebook.com
Clinic
Everything in Practice · unlimited staff seats · room assignment · couples massage bookings
Read 30 Sep 2026 · pro.massagebook.com
On the record
- Booking and scheduling
- Clients can book appointments online, and the software includes scheduling tools intended to reduce double bookings.pro.massagebook.com · read 30 Sep 2026
- Client records
- The client database can store appointment history, contact information, messages, SOAP notes, intake forms, and accounting records.pro.massagebook.com · read 30 Sep 2026
- Cloud access
- MassageBook says its software is cloud-based, with client information stored in the cloud rather than locally on the phone.pro.massagebook.com · read 30 Sep 2026
- Intake forms
- Clients can complete customizable digital intake forms online, and therapists can review form history in the mobile app.pro.massagebook.com · read 30 Sep 2026
- Integration data
- The integrations FAQ says these integrations sync basic contact information and do not transfer sensitive medical data or SOAP notes to third-party apps.pro.massagebook.com · read 30 Sep 2026
- Integrations
- The integrations page describes connections for Facebook, Instagram, Reserve with Google, external website scheduling, Square, and MassageBook Pay using Stripe.pro.massagebook.com · read 30 Sep 2026
- Mobile app
- MassageBook Manager is available for iOS and Android and supports scheduling, SOAP notes, intake forms, and checkout.pro.massagebook.com · read 30 Sep 2026
- Payments
- MassageBook supports card payments through Stripe or Square, with a stated fee of 2.6% + $0.15 per card-present transaction.pro.massagebook.com · read 30 Sep 2026
- Plan distinction
- The Clinic plan page lists unlimited staff seats, room assignment, couples massage bookings, waitlists, enhanced staff permissions, and upgraded reporting as added features.pro.massagebook.com · read 30 Sep 2026
- Security and compliance
- MassageBook states that it is HIPAA compliant and that its security features include encryption for intake forms and SOAP notes and modification histories for SOAP notes.pro.massagebook.com · read 30 Sep 2026
- Support
- The pricing FAQ lists support through an online help desk, phone, chat, and email, and says onboarding resources include live online sessions, webinars, videos, and documentation.pro.massagebook.com · read 30 Sep 2026
- What it does
- MassageBook is an all-in-one software solution for massage practices, with scheduling, marketing, memberships, SOAP notes, and other business tools.pro.massagebook.com · read 30 Sep 2026
- Who it serves
- The company says its software is for massage practices ranging from solo practitioners to multi-staff clinics.pro.massagebook.com · read 30 Sep 2026
