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On the recordRead 5 Oct 202614 facts
Maintenance Partners
Newcastle, New South Wales, Australia
Plans and prices
Maintenance Partners
A$150a month
Unlimited assets, sites and clients · Every supported AS 1851 form · iOS and Android app · Desktop office portal
Read 5 Oct 2026 · maintenancepartners.com.au
On the record
- Asset records
- Asset records include inspection, defect and service history, with a digital logbook for each device.maintenancepartners.com.au · read 5 Oct 2026
- Audience
- The product is built for fire protection businesses and their technicians, schedulers and directors.maintenancepartners.com.au · read 5 Oct 2026
- Company background
- Maintenance Partners says it is an Australian software company based in Newcastle, New South Wales, with compliance led by a certifier and industry trainer and operations led by people who have run fire service businesses.maintenancepartners.com.au · read 5 Oct 2026
- Data residency
- Customer operational data is stored in Australian data centres, and backups are replicated within Australia.maintenancepartners.com.au · read 5 Oct 2026
- Included modules
- The platform includes scheduling, inspection forms, asset registers, defect management, quoting, invoicing, client portal, reporting, floorplans, stock, timesheets and install projects.maintenancepartners.com.au · read 5 Oct 2026
- Integrations
- CSV export is available; the integrations page lists Xero as in active development and MYOB and QuickBooks Online as planned.maintenancepartners.com.au · read 5 Oct 2026
- Offline inspections
- Technicians can complete AS 1851 forms offline, capture photos and readings, and sync job records when signal returns.maintenancepartners.com.au · read 5 Oct 2026
- Pricing limits
- A seat is one login, including technicians, office staff, subcontractors or invited client portal users; the minimum is one user.maintenancepartners.com.au · read 5 Oct 2026
- Purpose
- Fire maintenance software for Australian fire businesses covering assets, inspections, defects, AS 1851 compliance and operations.maintenancepartners.com.au · read 5 Oct 2026
- Retention
- After account cancellation, customer data is retained for 30 days for migration and then permanently deleted, while legally required invoicing and audit records are retained for seven years.maintenancepartners.com.au · read 5 Oct 2026
- Scheduling and compliance
- The office portal supports job dispatch and recurring maintenance, and measures activities against AS 1851 tolerance windows with alerts for FSA deadlines and overdue work.maintenancepartners.com.au · read 5 Oct 2026
- Security
- The company states that it encrypts data in transit and at rest, enforces role-based access controls, logs and reviews administrative actions, and requires multi-factor authentication for privileged access.maintenancepartners.com.au · read 5 Oct 2026
- Support
- Email and phone support are included, with support hours listed as Monday to Friday, 7:30am to 5:00pm AEST.maintenancepartners.com.au · read 5 Oct 2026
