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Gauzic
Austin, TX
What it is
Gauzic is an AI-powered operating system for service businesses, covering dispatch, invoicing, customer management, phone systems, and analytics. Its AI Receptionist answers incoming calls, books appointments, provides estimates, dispatches emergency jobs, and follows up with customers 24/7. Smart Dispatch assigns technicians based on skills, location, availability, and traffic, with GPS tracking and route optimization. The field app gives technicians job details, customer history, navigation, and payment tools, and supports offline work with real-time sync. Gauzic is available on Android, iOS, and web, and offers a public API. The maker lists integrations with QuickBooks, Xero, Stripe, Square, Google Calendar, Outlook, and Zapier, among others; the platform supports more than 50 service verticals. The Business plan costs $149 a month, billed monthly, for three technicians and two office users; a 14-day trial is listed. Gauzic says most businesses become operational within 24–48 hours and that its team migrates data from certain named systems or spreadsheets at no extra cost. It is headquartered in Austin, Texas.
For and against
For
- AI Receptionist handles calls and appointment booking
- Dispatch uses skills, location, availability, and traffic
- Field app supports offline use with real-time sync
- Integrations include QuickBooks, Stripe, and Zapier
- 14-day trial is listed
Against
- Business plan costs $149 a month, billed monthly
- Business includes three technicians and two office users
- No free plan is listed
The verdict
Gauzic combines office workflows, dispatch, and mobile field work for service businesses. The listed Business plan has defined seat limits, while additional seats cost extra; review the plan details before choosing.
Who it suits
Gauzic is aimed at service businesses that need tools for dispatch, customer management, invoicing, and phone handling. Its field app and technician-based plans may suit teams coordinating work in the field.
Plans and prices
Business
3 techs · 2 office users · +$49/mo per extra tech · +$29/mo per extra office user
Read 1 Oct 2026 · gauzic.com
Professional
7 techs · 3 office users · +$49/mo per extra seat
Read 1 Oct 2026 · gauzic.com
Premier
10 techs · 5 office users · +$39/mo per extra seat
Read 1 Oct 2026 · gauzic.com
Enterprise
15 techs · 10 office users · +$25/mo per extra seat · custom volume pricing over 30 seats
Read 1 Oct 2026 · gauzic.com
On the record
- AI receptionist
- The AI Receptionist answers incoming calls, books appointments, provides estimates, dispatches emergency jobs, and follows up with customers 24/7.gauzic.com · read 1 Oct 2026
- API
- The REST API supports customers, jobs and scheduling, technicians, dispatch and routing, invoicing and payments, estimates and proposals, webhooks, and AI Suite data.gauzic.com · read 1 Oct 2026
- Compliance status
- Gauzic says it is actively pursuing SOC 2 Type II certification.gauzic.com · read 1 Oct 2026
- Dispatch
- Smart Dispatch assigns technicians using skills, location, availability, and traffic, with GPS tracking and route optimization.gauzic.com · read 1 Oct 2026
- Industries
- Gauzic supports more than 50 service verticals, including plumbing, HVAC, electrical, landscaping, water treatment, security, roofing, and fire protection.gauzic.com · read 1 Oct 2026
- Infrastructure
- The platform is hosted on Cloudflare's global edge network across more than 300 locations with DDoS protection, automated backups, and Sentry error monitoring.gauzic.com · read 1 Oct 2026
- Integrations
- Gauzic lists integrations with QuickBooks, Xero, Stripe, Square, Google Calendar, Outlook, Zapier, and dozens of other tools, plus a public API.gauzic.com · read 1 Oct 2026
- Mobile field app
- The field app provides job details, customer history, navigation, and payments, and is described as 100% offline capable with real-time sync.gauzic.com · read 1 Oct 2026
- Onboarding
- Gauzic says most businesses become operational within 24–48 hours and that its team migrates data from ServiceTitan, Jobber, Housecall Pro, or spreadsheets at no extra cost.gauzic.com · read 1 Oct 2026
- Product scope
- Gauzic is an AI-powered operating system for service businesses covering dispatch, invoicing, customer management, phone systems, and analytics.gauzic.com · read 1 Oct 2026
- Security
- Data is encrypted in transit with TLS 1.3 and sensitive credentials and API keys are encrypted at rest with AES-256-GCM.gauzic.com · read 1 Oct 2026
- Support
- Gauzic lists support hours of Monday through Friday, 7am–7pm Central Time, with a Help Center and in-app support for existing customers.gauzic.com · read 1 Oct 2026
