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FireLab Aries
What it is
FireLab Aries is a cloud-based platform for managing fire life safety inspections, testing, maintenance, quotes, and repairs. It includes 17 report categories, including quote and work order forms, and users can tailor reports by adding or removing questions. Deficiencies found in inspections can become quotes and be tracked through completion. Aries supports recurring inspections, job scheduling, and reminders for monthly jobs. Field tools include GPS, technician time tracking, and inventory tracking for warehouse stock and technicians’ vehicles. QuickBooks integration is listed for automating invoicing. Customers can use a portal to view reports and schedule service; completed inspection reports are emailed as PDFs and stored in the cloud. FireLab says its reports comply with NFPA and Joint Commission requirements. Aries works on Apple, Android, and Windows devices, with web access also listed. Plans start at $299.00 per month, with Spark, Flame, and Blaze listing unlimited technicians, reports, and customer support. A free 14-day trial is available without a credit card. FireLab lists phone support Monday through Friday, 9 AM–5 PM EST, and a 99.5% annual system availability target subject to exclusions.
For and against
For
- 17 report categories with editable questions
- Tracks deficiencies from quote through completion
- Customer portal supports report access and service scheduling
- Free 14-day trial without a credit card
Against
- Plans start at $299.00 per month
- Phone support is listed weekdays, 9 AM–5 PM EST
- Availability target is subject to listed exclusions
The verdict
Aries connects inspection reporting with scheduling, deficiency tracking, and customer service tools. Its starting price is $299.00 per month, with a 14-day trial available to evaluate the platform.
Who it suits
Aries suits fire life safety teams managing inspections, maintenance, quotes, repairs, and customer service. Its mobile tools and scheduling features are relevant to teams coordinating technicians in the field.
Plans and prices
Spark
Customer Portal · Customizable Reports · Recurring Inspections · Jobs Scheduling
Read 15 Oct 2026 · firelabinc.com
Flame
Customer Portal · Customizable Reports · Recurring Inspections · Jobs Scheduling
Read 15 Oct 2026 · firelabinc.com
Blaze
Customer Portal · Customizable Reports · Recurring Inspections · Jobs Scheduling
Read 15 Oct 2026 · firelabinc.com
On the record
- API mention
- The subscription agreement refers to a proprietary FireLab API, but FireLab does not publish public API reference documentation or SDKs on its site.firelabinc.com · read 15 Oct 2026
- App listing rating
- The Aries.Firelab iOS listing shown by AppRecs has a 1.6 out of 5 rating; the page does not state a rating count.apprecs.com · read 15 Oct 2026
- Availability
- The subscription agreement states a 99.5% system availability target during each calendar year of the subscription term, subject to listed exclusions.firelabinc.com · read 3 Oct 2026
- Availability commitment
- The service-level exhibit targets at least 99.5% annual availability, excluding listed events such as maintenance, force majeure and customer-network problems.firelabinc.com · read 15 Oct 2026
- Company founding
- LinkedIn lists FireLab, inc. as founded in 2012.linkedin.com · read 15 Oct 2026
- Company headquarters
- LinkedIn lists New York headquarters at 459 Columbus Avenue.linkedin.com · read 15 Oct 2026
- Company size
- LinkedIn lists FireLab, inc. as a privately held software-development company with 2–10 employees.linkedin.com · read 15 Oct 2026
- Compliance
- FireLab says Aries reports are NFPA and Joint Commission compliant.firelabinc.com · read 3 Oct 2026
- Compliance claim
- FireLab says its reports follow NFPA standards and Joint Commission requirements.firelabinc.com · read 15 Oct 2026
- Customer portal
- Customers can be invited to view reports and schedule service through a portal.firelabinc.com · read 15 Oct 2026
- Custom reports
- Users can add or remove questions to tailor reports to their needs.firelabinc.com · read 3 Oct 2026
- Deficiencies
- Aries can convert deficiencies found in inspection reports into quotes and track each deficiency from quote to completion.firelabinc.com · read 3 Oct 2026
- Deficiency automation
- Inspection deficiencies can automatically become quotes and remain tracked through completion.firelabinc.com · read 15 Oct 2026
- Documentation
- The subscription agreement defines documentation as administrative and user manuals supplied by FireLab, but no public documentation portal is linked from the site.firelabinc.com · read 15 Oct 2026
- Field tools
- Aries includes GPS, technician time tracking, and inventory tracking for warehouse stock and technicians’ vehicles.firelabinc.com · read 3 Oct 2026
- GPS
- GPS is embedded for locating field technicians and recording their positions.firelabinc.com · read 15 Oct 2026
- Hosting model
- The agreement says Aries is web-based and cannot be installed on customer-controlled servers without FireLab consent.firelabinc.com · read 15 Oct 2026
- Inspection workflow
- The app collects technician answers and generates a completed inspection report immediately.firelabinc.com · read 15 Oct 2026
