Mailtrack

Mailtrack tracks email opens for Gmail using a unique tracking pixel, with check marks showing delivery and open status. The free plan includes real-time open notifications and a daily activity report, as well as unlimited tracked emails, first-open logging, a promotional signature, and 100 campaign emails. Link tracking covers 10 emails on both Free and Mailtrack plans. Mailsuite adds unlimited link-tracked emails, details about which recipients opened a group message, email scheduling, weekly and monthly activity reports, tracked PDFs, and priority support. A free Outlook add-in offers unlimited open tracking, and Mailsuite lists a Zapier integration. Mailtrack is available on Android, iOS, macOS, Windows, the web, and as an extension. Mailtrack lists its annual plan at $$35.88 yearly and Mailsuite at $$119.90 yearly. The maker says the service is intended for companies and professionals rather than consumers. Because open tracking depends on images loading, an email client that blocks images may prevent an open from registering.

Mailtrack offers basic open tracking and alerts at no cost, with additional campaign and reporting tools in Mailsuite. Its pixel-based tracking can miss opens when an email client blocks images.

Mailtrack may suit companies and professionals who use Gmail and want open notifications or activity reports. People who need extensive link tracking or group-recipient details should review the Mailsuite features.

Mailtrack is an email engagement tracker for Gmail, with a free Outlook add-in for open tracking. It is most useful to professionals who want basic signals on one-to-one messages without paying for a larger sales platform. Choose it for lightweight tracking; look elsewhere if you need dependable proof that a message was read.

Overview

Mailtrack uses a unique tracking pixel to record opens, displaying delivery and open status with check marks. Real-time alerts and a daily activity report are included on the free plan. The service launched in 2013 and became part of Mailsuite in 2024; its terms position it for companies and professionals rather than consumers.

An open is a useful indication of engagement, not confirmation that a recipient read a message. If the recipient’s email client blocks images, the pixel may not load and the open may go unrecorded. That makes Mailtrack less suitable when a follow-up decision depends on certainty.

Key features

Open and link tracking

All three plans allow unlimited tracked emails, but differ in how much history they retain: Free logs only the first open, Mailtrack keeps seven days of tracking history, and Mailsuite provides complete tracking history. Free and Mailtrack each include link tracking for 10 emails; Mailsuite makes link tracking unlimited. The lower tiers suit users who mainly want open signals, while frequent click tracking or a longer engagement record calls for Mailsuite.

Campaigns and reporting

Free and Mailtrack each include 100 campaign emails. Mailsuite supports campaigns of up to 60,000 recipients per month and adds tracked-email scheduling, weekly and monthly activity reports, tracked PDFs, and priority support. Those additions make it the more capable option for recurring outreach; they are unnecessary overhead for someone checking occasional individual emails.

Integrations, security, and support

Mailtrack is available for Gmail, and a free Outlook add-in provides unlimited open tracking. Mailsuite also lists a Zapier integration. Mailsuite says it is GDPR compliant and ISO 27001 certified, undergoes an annual Google security audit, and encrypts processed data with AES-256. Production data is stored and processed in an AWS virtual private cloud in Ireland. These assurances may matter to professional users handling business correspondence, while the help center offers support topics and priority support is reserved for Mailsuite.

Pricing

Mailtrack is freemium, with no free trial. The free tier provides unlimited tracked emails, first-open logging, a promotional signature, 100 campaign emails, and link tracking for 10 emails. It is a practical starting point for basic monitoring, but the signature and limited history make it less suitable for polished business outreach or users who need a record beyond the first open.

The Mailtrack plan costs $35.88 a year, billed $$35.88 yearly, or $$2.99 user/month billed yearly; the monthly option is $$6.99 user/month. It removes the promotional signature and adds seven-day tracking history while retaining 100 campaign emails and the 10-email link-tracking cap. This fits a professional who wants a cleaner presentation and more history without needing expanded campaign tools.

Mailsuite costs $119.90 a year, billed $$119.90 yearly, or $$9.99 user/month billed yearly; the monthly option is $$19.99 user/month. It includes complete tracking history, campaigns up to 60,000 recipients/month, unlimited link-tracked emails, tracked PDFs, and priority support. It is the tier for larger campaign volumes and broader reporting needs; for basic opens, the lower-cost plans cover more than enough.

Platforms

Mailtrack supports Android, iOS, macOS, Windows, web, and browser extensions. Gmail is the named email client, with a free Outlook add-in also available for open tracking.

Who it's for

Mailtrack is best suited to companies and professionals using Gmail who want open alerts and a simple engagement signal, with the free tier serving low-volume needs. Professionals who need longer tracking history, click tracking beyond 10 emails, or substantial campaigns should consider Mailsuite. It is a weaker fit for consumers or anyone who needs guaranteed evidence of reading.

Pros and cons

• Pros: Unlimited tracked emails on every plan make basic open monitoring accessible without a message quota.
• Pros: Real-time alerts and a daily activity report on the free plan provide useful engagement signals at no cost.
• Pros: Mailsuite scales to campaigns of up to 60,000 recipients per month and removes the link-tracking limit.
• Cons: Pixel tracking may miss opens when images are blocked, so it cannot establish that a message was read.
• Cons: Free records only the first open and includes a promotional signature; Mailtrack still limits link tracking to 10 emails.
• Cons: Scheduling, weekly and monthly reports, tracked PDFs, and priority support require the substantially more expensive Mailsuite tier.

Alternatives

Browse more options in Email Tracking Software. Choose Mailbutler Smart Assistant if you want a free Starter plan and a free trial, and can accept a visible Mailbutler signature on sent emails. Boomerang is a better fit if send-later scheduling and reminders matter more than Mailtrack’s tracking focus; its Basic plan includes 10 message credits per month.

KudosCRM may suit users looking for a lightweight CRM instead, with a free plan for up to three users and 1,000 contacts. Choose Streak if mail merge is the priority: its free plan allows 50 mail merge sends per day. Close is a paid alternative for users who want a sales CRM rather than a standalone email tracker.

Salesloft, Instantly, and Outreach are also alternatives for readers comparing other sales and outreach software.

Verdict

Choose Mailtrack if you are a professional Gmail user who wants no-cost open alerts and can treat them as indicative rather than definitive. Its strongest case is simple, unlimited open tracking on the free plan; its pixel limitation and the cost of Mailsuite for full campaign capabilities are reasons to look elsewhere if certainty or advanced outreach is essential.