LiveHelpNow

Plans and prices

Every plan, in full

On the record

AI assistance

Built-in AI includes response suggestions, summaries, and next steps for internal agent use.livehelpnow.net · read 12 Oct 2026

Automation

Automations are designed to reduce repetitive work and route conversations to the right place.livehelpnow.net · read 12 Oct 2026

Company history

LinkedIn lists LiveHelpNow as founded in 2003 and headquartered in Doylestown, Pennsylvania.linkedin.com · read 12 Oct 2026

Compliance

Its help page says LiveHelpNow is PCI certified to accept payments from its customers and that its chat system complies with HIPAA rules.help.livehelpnow.net · read 12 Oct 2026

Data retention

The data protection page states chat transcripts are stored for 3 months, reporting data for 1 year, and tickets and call records for 2 years, with longer periods for Enterprise.help.livehelpnow.net · read 12 Oct 2026

Integrations

Listed integrations include HubSpot, Slack, WhatsApp, Facebook, Instagram, Freshdesk, and Mailchimp.livehelpnow.net · read 12 Oct 2026

Live chat

The platform offers live chat and chat bots for customer messaging.livehelpnow.net · read 12 Oct 2026

Mobile app embedding

LiveHelpNow documents embedding its chat in existing iOS and Android apps using a WebView, with native implementation requiring development against its streaming API.kb.livehelpnow.net · read 12 Oct 2026

Product

LiveHelpNow combines chat, ticketing, knowledge, automations, and omnichannel support in one AI powered workspace.livehelpnow.net · read 12 Oct 2026

Routing

Intelligent Routing directs conversations based on agent skill, availability, and context.livehelpnow.net · read 12 Oct 2026

Security

LiveHelpNow says account data is transmitted via 256-bit encrypted SSL and stored at a SOC 2 Type II certified data center, with a backup site.help.livehelpnow.net · read 12 Oct 2026

Support

The company says customers can reach a human support team for help.livehelpnow.net · read 12 Oct 2026

Ticketing and knowledge

The platform includes ticketing workflows and a knowledge base for creating, organizing, and delivering answers.livehelpnow.net · read 12 Oct 2026

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