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Liquid Voice Compliance Recording
Leeds, England
What it is
Liquid Voice Compliance Recording is a compliance communications platform for regulated organisations and risk teams managing complex estates. It captures communications from Microsoft Teams, UCaaS, CCaaS, trading turrets, traditional PBXs, analogue and digital telephony, radio systems, and on-premises recording systems. Recordings can be retained for any policy-required period, while access, supervision, and export controls create audit trails for investigations. Legacy and current recordings are consolidated in a searchable, governed archive with call transcription and AI call summaries. Compliance analytics can assess up to 100% of captured communications for exceptions, conduct risk, and policy breaches, and post-call review can check interactions against defined criteria. An in-conversation assistant provides answers and prompts and helps capture notes, actions, and summaries. Deployment supports public cloud, private cloud, hybrid, or fully on-premises environments. Pricing is available on request; the platform is offered through API and self-hosted options.
For and against
For
- Captures communications across many telephony and collaboration systems
- Searchable archive combines legacy and current recordings
- Analytics can assess up to 100% of captured communications
- Supports cloud, hybrid, and on-premises deployment
- Customer data is not used for shared model training
Against
- Pricing is available only on request
- Complex estates may require extensive deployment planning
The verdict
Liquid Voice Compliance Recording brings capture, retention, search, analytics, and review into one governed system. Its broad integrations and deployment choices fit organisations with demanding compliance requirements, while buyers must request pricing and evaluate their implementation needs.
Who it suits
It suits regulated organisations and compliance or risk teams overseeing communications across varied systems. Teams needing governed retention, searchable recordings, and compliance analysis may find its feature set relevant.
Plans and prices
Liquid Voice for Compliance
Pricing not stated; book a demo
Read 8 Oct 2026 · liquidvoice.com
On the record
- AI data handling
- Customer data is not used to train shared or public models; fine-tuning or training happens only in the customer’s environment and with explicit approval.liquidvoice.com · read 8 Oct 2026
- Analytics
- Compliance analytics can assess up to 100% of captured communications for exceptions, conduct risk, and policy breaches.liquidvoice.com · read 8 Oct 2026
- Archive and search
- The product consolidates legacy and current recordings into one searchable, governed archive.liquidvoice.com · read 8 Oct 2026
- Capture
- It captures regulated communications across Microsoft Teams, UCaaS, CCaaS, trading turrets, and on-premises systems.liquidvoice.com · read 8 Oct 2026
- Deployment
- The platform supports public cloud, private cloud, hybrid, and fully on-premises deployments.liquidvoice.com · read 8 Oct 2026
- Governance
- Access, supervision, and export can be controlled with audit trails for investigations and scrutiny.liquidvoice.com · read 8 Oct 2026
- Integrations
- Listed sources include traditional PBXs, analogue and digital telephony, radio systems, trading turrets, CCaaS and UCaaS platforms via API, Microsoft Teams, and existing recording systems.liquidvoice.com · read 8 Oct 2026
- Intended users
- The compliance solution is described for regulated organisations and compliance and risk teams managing communications across complex estates.liquidvoice.com · read 8 Oct 2026
- Post-call review
- Post-call review can automatically assess interactions against defined quality and compliance criteria.liquidvoice.com · read 8 Oct 2026
- Purpose
- Liquid Voice for Compliance provides a single system of record for regulated voice and communications compliance.liquidvoice.com · read 8 Oct 2026
- Real-time assistance
- Its in-conversation assistant can provide answers and prompts and help users capture notes, actions, and summaries.liquidvoice.com · read 8 Oct 2026
- Retention
- Recordings can be retained for any period required by policy, under explicit policy control.liquidvoice.com · read 8 Oct 2026
- Security assurance
- The company’s About page displays an ISO 27001 certification accreditation.liquidvoice.com · read 8 Oct 2026
- Support
- Existing customers can raise technical support requests through the support page or contact the team by email or phone.liquidvoice.com · read 8 Oct 2026
