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On the recordRead 8 Oct 202624 facts
LimeChat
Plans and prices
Pro Support
£499a month
Omnichannel support helpdesk · AI workflows for sales and support · AI summaries and agent assistance · Agent teams and assignments
Read 23 Sep 2026 · limechat.ai
Pro Marketing
£249a month
Tier 1: 0 to 10k contacts
Read 23 Sep 2026 · limechat.ai
Business
£600a month
Pro Marketing plus Pro Support · Custom flows and integrations · Enterprise-grade support
Read 23 Sep 2026 · limechat.ai
AI Support Suite
Priced on request
Pricing based on selected suite · conversation volume · AI automation tier · Meta per-conversation charges may apply
Read 8 Oct 2026 · limechat.ai
WhatsApp Marketing & AI Growth Suite
Priced on request
Pricing based on selected suite · conversation volume · AI automation tier · Meta per-conversation charges may apply
Read 8 Oct 2026 · limechat.ai
On the record
- Additional charges
- The pricing FAQ says Meta charges per conversation on the WhatsApp Business API, with rates varying by country and use case.limechat.ai · read 8 Oct 2026
- AI configuration
- The product offers Tier 2, Tier 3, and Tier 4 automation options and supports brand tone, language style, fallback rules, and SOP-compliant behavior.limechat.ai · read 7 Oct 2026
- AI features
- Listed AI features include chat and voice agents, hybrid LLM plus brand SOP, image recognition, AI conversation audits, and agent handoff.limechat.ai · read 8 Oct 2026
- Website chatbot
- Yeslimechat.ai · read 23 Sep 2026
- Chat channels
- omnichannellimechat.ai · read 23 Sep 2026
- Company
- The site footer identifies Wavicle Technologies Pvt Ltd as the company behind LimeChat.limechat.ai · read 8 Oct 2026
- Company purpose
- LimeChat says it began to improve conversational commerce and initially focused on ecommerce brands.limechat.ai · read 7 Oct 2026
- Compliance
- The support page describes the product as compliant with SOC 2, GDPR, and ISO27001.limechat.ai · read 8 Oct 2026
- Deployment
- The company says it deploys chat and voice agents in two weeks, owned by the customer’s business team without an engineering queue.limechat.ai · read 8 Oct 2026
- Extra WhatsApp costs
- Meta charges separately per WhatsApp Business API conversation, with rates varying by country and use case.limechat.ai · read 7 Oct 2026
- Growth features
- The Growth Suite includes WhatsApp campaigns, automated customer journeys, lead qualification, and in-chat checkout.limechat.ai · read 7 Oct 2026
- Integrations
- LimeChat describes integrations across ecommerce platforms, CDPs, CRMs, logistics, returns, payments, marketing, channels, and calling services.limechat.ai · read 8 Oct 2026
- Intended customers
- The pricing page describes the product as built for fast-scaling D2C brands and digital-first enterprises.limechat.ai · read 7 Oct 2026
- Languages
- LimeChat says it supports more than 20 languages with translation fallback options.limechat.ai · read 7 Oct 2026
- Language support
- The pricing FAQ says the platform supports over 20 languages, with native fluency and translation fallback options.limechat.ai · read 8 Oct 2026
- Live agent chat
- Yeslimechat.ai · read 23 Sep 2026
- Marketing automation
- The Growth Suite includes abandoned checkout, reorder and feedback, COD verification, COD-to-prepaid, and two-way broadcast journeys.limechat.ai · read 8 Oct 2026
- Named integrations
- The pricing FAQ names Shopify and WooCommerce among its plug-and-play ecommerce integrations.limechat.ai · read 8 Oct 2026