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LeadWorx
What it is
LeadWorx is a reviews and messaging platform for local businesses, with tools for customer conversations, leads, payments and business listings. It can request reviews by text and bring reviews from multiple sources into one dashboard for responses and sharing. Its unified inbox combines text, live chat, Google Business Profile and Facebook messages, retaining conversation history. The webchat widget captures a visitor’s name and phone number, supports real-time chat, and can continue the exchange by text after the visitor leaves the site. The CRM imports existing leads and tracks where new leads come from. Businesses can send text-to-pay links, invoice clients and automatically text callers back when the business is unavailable. Listings tools manage and track business information across search and directory sites, with scheduled and real-time updates and duplicate suppression. The platform is available on Android, iOS and web, and its mobile and desktop apps support communication with leads, customers and teams. Essentials costs $97 a month and includes 1,000 SMS Credits for up to 3 Team Members. Professional costs $297 a month and includes unlimited team members and leads or contacts, plus full customer support access.
For and against
For
- Combines text, chat and social messages in one inbox
- Webchat can continue by text after visitors leave
- Can send text-to-pay links and invoice clients
- Listings supports scheduled and real-time updates
Against
- No free plan
- Essentials limits teams to 3 members
- Essentials includes 1,000 SMS Credits
The verdict
LeadWorx brings several customer communication and business management tools together, with two listed paid plans. Buyers should weigh the Essentials team and SMS limits against Professional’s listed inclusions.
Who it suits
LeadWorx suits small businesses looking to combine customer messaging, review requests, lead tracking and listings management. It may also fit businesses that want text-based payment links or missed-call follow-up.
Plans and prices
Essentials
1,000 SMS Credits · Up to 3 Team Members
Read 8 Oct 2026 · leadworx.io
Professional
UNLIMITED Team Members · UNLIMITED Leads/Contacts · Full Customer Support Access
Read 8 Oct 2026 · leadworx.io
On the record
- AI features
- Yesleadworx.io · read 22 Sep 2026
- CRM
- Leadworx's CRM lets businesses import existing leads and track where new leads come from.leadworx.io · read 8 Oct 2026
- Customer reviews
- The platform can send review requests by text, manage reviews from multiple sources in one dashboard, and support responses and sharing.leadworx.io · read 8 Oct 2026
- Integrations
- The Professional plan includes Yext integration, which the pricing page says can put a business on 150 platforms at once.leadworx.io · read 8 Oct 2026
- Listings
- The Listings product manages and tracks business information across search and directory sites, with scheduled and real-time updates and duplicate suppression.leadworx.io · read 8 Oct 2026
- Missed call follow-up
- The platform can automatically text callers back when a business is unavailable.leadworx.io · read 8 Oct 2026
- Mobile app
- Yesleadworx.io · read 22 Sep 2026
- Mobile apps
- The messaging page says mobile and desktop apps let users communicate with leads, customers, and teams from anywhere.leadworx.io · read 8 Oct 2026
- Payments
- Leadworx offers text-to-pay links and client invoicing.leadworx.io · read 8 Oct 2026
- Product
- Leadworx describes itself as a reviews and messaging platform for local businesses.leadworx.io · read 8 Oct 2026
- Security and privacy
- Its privacy policy says sensitive data is exchanged over an SSL-secured channel and protected with encryption and digital signatures; the policy is dated November 22, 2023.leadworx.io · read 8 Oct 2026
- Support
- The Professional plan includes full customer support access; the Essentials plan does not list that benefit.leadworx.io · read 8 Oct 2026
- Target customers
- Leadworx says its goal is to help small businesses engage with customers more quickly and improve the customer experience.leadworx.io · read 8 Oct 2026
- Unified inbox
- Leadworx brings text, live chat, Google Business Profile and Facebook messages into one inbox with conversation history.leadworx.io · read 8 Oct 2026
- Webchat
- The webchat widget captures a visitor's name and phone number, supports real-time chat, and can continue conversations by text after visitors leave the site.leadworx.io · read 8 Oct 2026
