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On the recordRead 7 Oct 202622 facts
Landis Contact Center
Landis Contact Center · Ephrata, Pennsylvania, USA · founded 1995
Plans and prices
Landis Contact Center
$75a month
Live dashboards and call monitoring · Historical analytics and reporting · Visual IVR builder · Advanced call queues with skills-based routing
Read 23 Sep 2026 · landistechnologies.com
Landis Contact Center for Microsoft Teams
$75a month
Per-user subscription · volume discounts by quote · no required setup fees or minimums · call recording add-on costs $5 monthly per user
Read 7 Oct 2026 · landistechnologies.com
On the record
- Access controls
- The product supports customizable role-based access and Microsoft Entra ID single sign-on.landistechnologies.com · read 7 Oct 2026
- Analytics
- It provides live dashboards and wallboards, historical reports, and scheduled reports for selected metrics.landistechnologies.com · read 7 Oct 2026
- Company history
- Landis Technologies says it was founded in 1995 by Matthew Landis in Ephrata, Pennsylvania.landistechnologies.com · read 7 Oct 2026
- Compatibility
- The pricing page says the product works with Microsoft Teams Calling Plans, Operator Connect, and Direct Routing.landistechnologies.com · read 7 Oct 2026
- Digital channel scope
- omnichannellandistechnologies.com · read 23 Sep 2026
- Inbound calling
- Yeslandistechnologies.com · read 23 Sep 2026
- Integrations
- The product describes CRM and external-system integrations through call pop, webhooks, Power Platform, and APIs.landistechnologies.com · read 7 Oct 2026
- Intended users
- The product is licensed per contact-center user, with each agent using the contact center requiring a subscription.landistechnologies.com · read 7 Oct 2026
- IVR builder
- Yeslandistechnologies.com · read 23 Sep 2026
- Manager tools
- Managers can listen to queue calls, whisper to agents, or join calls using barge-in.landistechnologies.com · read 7 Oct 2026
- Outbound dialer
- Yeslandistechnologies.com · read 23 Sep 2026
- Purpose
- Landis Contact Center adds contact-center capabilities to Microsoft Teams calling.landistechnologies.com · read 7 Oct 2026
- Recording
- Call recording is available as an add-on, and recordings are stored by Landis for 90 days by default or can be configured for the customer’s Azure blob storage.landistechnologies.com · read 7 Oct 2026
- Routing
- It supports visual IVR flows and queue routing options including skills-based routing.landistechnologies.com · read 7 Oct 2026
- Security
- Landis states it is ISO/IEC 27001:2022 certified and describes the product as GDPR compliant and HIPAA compliant.landistechnologies.com · read 7 Oct 2026
- Paid from
- 75landistechnologies.com · read 23 Sep 2026
- Support
- Support is included with subscriptions, with 24/7 emergency support available.landistechnologies.com · read 7 Oct 2026
- Trial
- The features page offers a 30-day free trial.landistechnologies.com · read 7 Oct 2026
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