FrontDesk

No phone app

6.3No. 3 of 23
in Medical Website Builders
  • Recognised40% of the score20
  • Phone app26% of the score0
  • Documented20% of the score86
  • Free plan14% of the score100
Free plan
Yes
Paid plans from
$299/mo
Runs on
Web

Summary

FrontDesk is a web-based website service for healthcare practices. It creates a site on the practice’s own domain, with practice-specific pages and online booking connected to availability in the FrontDesk calendar. Pages and copy are generated from practice details for the practice to review before publication. Templates are listed for veterinary, dental, med spa, therapy, and home care practices, with additional specialties including primary care, pediatrics, and chiropractic. The website page states that templates meet WCAG 2.1 AA accessibility. The broader platform also lists an AI receptionist, appointment booking, two-way texting, call analytics, reminders, intake forms, and team management. FrontDesk says it is HIPAA compliant and SOC 2 Type II certified, and that a signed BAA is included with all plans before patient data is processed. A free plan includes a booking page and basic dashboard. Pro costs 299.00 USD per month, and new signups receive a 14-day Pro trial; a credit card is not required to start free.

Who it is for

FrontDesk suits healthcare practices that want a practice-specific website with online booking. Its listed templates span specialties from dental and therapy to primary care and chiropractic.

What is good

  • Practice-specific pages are reviewed before publication.
  • Online booking connects to real-time calendar availability.
  • Templates are stated to meet WCAG 2.1 AA.
  • A signed BAA is included with all plans.
  • Free plan includes a booking page and dashboard.

What to know first

  • Web platform only.
  • Pro costs 299.00 USD per month.
  • Free plan includes 15 AI minutes monthly.

Verdict

FrontDesk combines a practice website with online booking and tools from a broader healthcare platform. Practices can start with the free plan or try Pro for 14 days.

FrontDesk plans and pricing

All plans
Free Free 15 AI minutes/month (~6 calls) · 60 staff calling minutes · 100 texts · booking page · basic dashboard frontdesk.care · 29 Sept 2026
Pro $299/mo Billed monthly 500 AI minutes/month · 500 staff calling minutes · 2,000 texts/month · AI chat booking widget (500 chats/month) · 10,000 email confirmations and reminders/month frontdesk.care · 29 Sept 2026
Elite $599/mo Billed monthly 1,150 AI minutes/month · 1,000 staff calling minutes · 5,000 texts/month · up to 3 locations · AI chat booking (2,000/month) frontdesk.care · 29 Sept 2026
Enterprise Not published Tailored to your organization's needs Custom minutes · unlimited locations · API access and custom integrations · contract and volume pricing frontdesk.care · 29 Sept 2026

Compared on medical website builders

Free plan
Yesfrontdesk.care

Facts

Purpose
FrontDesk offers healthcare practices a website on their own domain, with practice-specific content and online booking on every page.frontdesk.care · 29 Sept 2026
Website setup
The website pages and copy are generated from practice details for the practice to review before publication.frontdesk.care · 29 Sept 2026
Ownership
FrontDesk says the practice owns its domain, content, and site and can leave with them at any time.frontdesk.care · 29 Sept 2026
Accessibility
The website page states that its templates meet WCAG 2.1 AA accessibility.frontdesk.care · 29 Sept 2026
Scheduling
The website connects to real-time availability in the FrontDesk calendar so patients can book online.frontdesk.care · 29 Sept 2026
Templates and audience
Templates are listed for veterinary, dental, med spa, therapy, and home care practices, with additional specialties including primary care, pediatrics, and chiropractic.frontdesk.care · 29 Sept 2026
Other product features
The broader platform lists a 24/7 AI receptionist, appointment booking, two-way texting, call analytics, reminders, intake forms, and team management.frontdesk.care · 29 Sept 2026
Integrations
The integrations directory lists 90 connected tools, including Dentrix, Open Dental, athenahealth, and Google Calendar, and says 83 support full two-way sync.frontdesk.care · 29 Sept 2026
Security
FrontDesk states that it is HIPAA compliant and SOC 2 Type II certified, with TLS 1.3 encryption in transit and AES-256 encryption at rest.frontdesk.care · 29 Sept 2026
Business Associate Agreement
The security page says a signed BAA is included with all plans before patient data is processed.frontdesk.care · 29 Sept 2026
Data location
FrontDesk says data is stored in AWS data centers in the United States, in us-east-1 and us-west-2.frontdesk.care · 29 Sept 2026
Support
Pro includes email and chat support, while Elite includes priority support.frontdesk.care · 29 Sept 2026
Trial
New signups receive a 14-day Pro trial with 50 AI minutes, 500 staff calling minutes, and 2,000 texts; the pricing page says no credit card is required to start free.frontdesk.care · 29 Sept 2026

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