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Officite

LinkedIn and Craft place the headquarters at Downers Grove, Illinois.

What it is

Officite provides healthcare practices with website design and managed digital marketing tailored to their specialties. Its Doctor Portal lets practices edit their websites, review web statistics, and track and manage appointment requests. A booking widget can be placed on a website or social media page, where patients submit requests for the practice to accept or decline. Marketing tools include healthcare-focused SEO, custom-written content, patient education materials, and review management across platforms. Higher package tiers add options such as secure email and forms, social media management, and Google Ads. Secure Email & Forms includes encrypted email, patient forms integrated into a website, a Business Associate Agreement, and an iPhone app. Telehealth supports unlimited sessions with one provider and up to four other people, with screen sharing, whiteboarding, and document sharing. Officite describes its secure communications and telehealth as HIPAA-compliant. Marketing package prices are available on request; Officite Phone plans are listed at $18.54 a month per line for 51–100 lines, with possible additional taxes and usage fees. The service is available on Android, iOS, and web.

For and against

For

  • Doctor Portal includes website editing and appointment tracking.
  • Booking widget accepts appointment requests from websites or social pages.
  • Review tools track reviews and send requests by email or text.
  • Telehealth supports sessions with one provider and up to four others.
  • Services state no long-term contracts and unlimited customer support.

Against

  • No free plan is listed.
  • Marketing package pricing is available on request.
  • Phone plans may have additional taxes and usage fees.

The verdict

Officite combines practice website services with marketing, booking, review, secure communication, and telehealth options. Practices should confirm package pricing and any phone usage charges before choosing a plan.

Who it suits

Officite suits healthcare practices seeking a website and specialty-focused marketing tools, including appointment requests, SEO, and reputation management. Practices needing secure communications or telehealth can also consider its available services.

Plans and prices

Officite Phone (51–100 lines)

$18.54usage-based

51–100 phone lines

Officite Phone (21–50 lines)

$20.60usage-based

21–50 phone lines

Officite Phone (11–20 lines)

$21.63usage-based

11–20 phone lines

Officite Phone (2–10 lines)

$24.72usage-based

2–10 phone lines

Officite services

Priced on request

Fees set in service agreement · 12-month minimum may apply · nonrefundable

Premium Plus

Priced on request

Premium features · AIO Plus · secure email and forms · reputation management

Advantage Plus

Priced on request

Advantage features · Google Ads (Pay-Per-Click)

Elite

Priced on request

Advantage Plus features · Elite SEO with additional content

Premium

Priced on request

Website hosting and Doctor Portal · SEO · custom written SEO content · patient education

Every plan, in full

On the record

Analytics
The portal reports visitor and traffic data across days, months, quarters and years.officite.com · read 21 Oct 2026
API
SoftwareWorld lists Officite's public API as unavailable.softwareworld.co · read 21 Oct 2026
Appointment booking
The booking widget can be placed on a website or social media pages, and patients request appointments for the practice to accept or decline.officite.com · read 7 Oct 2026
Audience
Its website and marketing programs are tailored to healthcare practices and their specialties.officite.com · read 7 Oct 2026
Company founding
LinkedIn states that Officite was founded in 2002.linkedin.com · read 21 Oct 2026
Company size
LinkedIn lists Officite as a privately held company with 51–200 employees.linkedin.com · read 21 Oct 2026
Contract terms
Officite's services page states that it offers no long-term contracts, unlimited customer support, and 24/7 website editing tools.officite.com · read 7 Oct 2026
Doctor Portal
The Doctor Portal lets practices edit site content, view statistics, manage appointment requests and submit support tickets.officite.com · read 21 Oct 2026
Independent product description
GetApp describes Officite as a cloud platform combining website building, SEO, search ads, email, booking, review tracking and analytics for healthcare organizations.getapp.com · read 21 Oct 2026
Industry coverage
Craft lists customer specialties including audiology, cardiology, dermatology, gastroenterology and pediatrics.craft.co · read 21 Oct 2026
Legal maker
The terms identify the contracting entity as MH Sub I, LLC doing business as Officite.officite.com · read 21 Oct 2026
Licence
The product is proprietary cloud-hosted software rather than open-source software.softwareworld.co · read 21 Oct 2026
Limit: hosting cost
The same Capterra reviewer says hosting cost $90 per month and considered that expensive compared with basic alternatives.capterra.com · read 21 Oct 2026
Limit: outdated platform
A Capterra reviewer calls the platform antiquated and says it lacks basic features, documentation and downloadable backups.capterra.com · read 21 Oct 2026
Limit: support response
A G2 reviewer reports waiting nearly two weeks for a critical link correction and receiving no response to a support ticket.g2.com · read 21 Oct 2026
Online scheduling
Medical sites can include online appointment scheduling and automatic appointment alerts.officite.com · read 21 Oct 2026
Other integrations
Official pages mention integrated blogs, third-party widgets, e-commerce, online scheduling and secure forms.officite.com · read 21 Oct 2026
Practice marketing
Higher package tiers add AIO Plus, secure email and forms, reputation management, social media management, and Google Ads.officite.com · read 7 Oct 2026

The review

Officite is a healthcare-focused website and digital marketing service for practices that want help managing their online presence. It suits practices seeking specialty-specific marketing alongside appointment and patient communication tools; its custom-priced packages make it harder to compare costs up front.

Overview

The Doctor Portal lets practices edit their websites, check web statistics, and manage appointment requests. Officite also provides healthcare-focused SEO, custom-written content, and patient education materials. That blend can reduce the need to coordinate a site provider and separate marketing services, especially for practices that value healthcare-specific content.

Patients can request appointments through a widget on a practice website or social media page, and the practice accepts or declines each request. Officite says its calendar widget integrates with a practice management system, but practices should confirm that their system works with it before relying on the connection.

Key features

Marketing and reputation

Package tiers add AIO Plus, secure email and forms, reputation management, social media management, and Google Ads. The review tools track reviews across platforms, send requests by email or text, and display reviews in a website widget. These functions can help practices manage outreach and reputation in one service, though the package ladder means the right tools may require a higher tier.

Patient communication and telehealth

Secure Email & Forms includes encrypted email, patient forms integrated with a website, a Business Associate Agreement, and an iPhone app. Officite describes the service as HIPAA-compliant. Its telehealth platform is also described as HIPAA-compliant and supports unlimited sessions with one provider and up to four other people, with screen sharing, whiteboarding, and document sharing. It works with Android and iOS and can be embedded in an Officite website, making it a useful extension for practices that want virtual visits connected to their web presence.

Support and terms

Officite says it has no long-term contracts, unlimited customer support, and 24/7 website editing tools. The support page offers help tickets and website specialist phone support Monday through Friday, 8 AM–6 PM Central Time. Around-the-clock editing access is useful for timely site updates; specialist phone help has a weekday schedule.

Pricing

Officite has no free plan. Website and marketing packages have custom pricing, so practices should request a quote and compare the included services before choosing a tier. Premium includes website hosting, the Doctor Portal, SEO, custom-written SEO content, and patient education. Advantage Plus adds Google Ads (Pay-Per-Click) to Advantage features; Elite adds additional content with Elite SEO to Advantage Plus features. Premium Plus includes Premium features, AIO Plus, secure email and forms, and reputation management. Advantage adds social media management to Premium Plus features. Since these tiers build on one another, practices should match the package to the specific marketing and communication tools they need.

Officite Phone is priced per line per month and includes one free phone per line. The listed rates are $24.72 a month for 2–10 lines, $21.63 a month for 11–20 lines, $20.60 a month for 21–50 lines, and $18.54 a month for 51–100 lines. Additional taxes, international charges, and other usage fees may apply. The lower per-line rate at higher volumes favors larger practices, while small practices pay the highest listed rate and should account for possible usage charges.

Platforms

Officite is available on Android, iOS, and the web. The telehealth service supports Android and iOS and can be embedded in an Officite website; Secure Email & Forms includes an iPhone app.

Who it's for

Officite is best suited to healthcare practices that want a managed, specialty-focused website and marketing service, with options for appointment requests, reputation management, secure communications, or telehealth. Practices that mainly need a low-cost website builder, or that want published package prices before talking to a provider, should consider alternatives.

Pros and cons

  • Healthcare-specific content: SEO, custom-written content, and patient education are tailored to practices and their specialties.
  • Connected practice tools: Appointment requests, review management, secure forms, and telehealth can extend the website beyond basic marketing.
  • Flexible service terms: Officite states that it has no long-term contracts and offers unlimited customer support.
  • Custom-priced packages: Practices must request pricing to compare the website and marketing tiers.
  • Potential phone charges: Taxes, international calls, and other usage fees may add to the per-line price.
  • Integration uncertainty: The calendar widget is described as connecting to practice management systems, but practices need to verify compatibility with their own system.

Alternatives

Medical Website Builders is a useful place to compare services focused on healthcare sites. Consider Website.com if a general website builder with a free plan and trial is a better fit; its Personal plan is $4 a month and includes 2 GB storage, unlimited pages, an online store, SSL, and a free domain for one year. Choose Jane if its practice software fits your needs; its Balance plan is $54 a month, billed CAD $54 / month, for a single practitioner profile and up to 20 appointments monthly. Pracfy is another alternative.

Plot may suit practices that want a medical website builder with a free plan; its Starter plan is $19.99 a month, billed monthly, with one published site, five AI generations, 30 AI regenerations, and 10 AI-generated images per month. Fabricate is another alternative. FrontDesk is another alternative. Latrexa is another alternative. Fabricate is another alternative.

Verdict

Choose Officite if your practice wants a healthcare-focused website service with managed marketing and the option to add booking, reputation, secure communication, and telehealth tools. Its specialized content and broad set of practice options are the main reasons to choose it; custom package pricing and possible phone usage charges are reasons to look elsewhere if upfront cost comparison is essential.

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