isolved HCM
isolved HCM · Charlotte, North Carolina · founded 1986
What it is
isolved HCM, also called People Cloud, brings HR, payroll, benefits, and talent management into a unified platform with AI-powered automation and insights. Its modules cover talent acquisition, HR and payroll, benefits, workforce management, talent management, and AI and analytics, supporting employee processes from hiring through retirement. People Cloud is available through a web browser or mobile app. Benefits Administration supports plan research, selection, and enrollment, and connects with payroll and providers. Listed payroll capabilities include tax filing, W-2 and 1099 support, direct deposit, reporting, tip management, point-of-sale integrations, and multi-state payroll. Employees can use self-service. A REST API and Integration Marketplace provide options for connecting integrations and third-party extensions. isolved says the platform supports organizations with 50 employees to more than 1,500 employees. It is deployed on Microsoft Azure security-hardened systems, with data encrypted in transit and at rest. Listed controls include multifactor authentication, TLS, AES-256 encryption, intrusion detection and prevention, web application firewalls, and annual external vulnerability testing. Pricing is on request, with flexible modular options described.
For and against
For
- Combines HR, payroll, benefits, and talent modules.
- Offers browser and mobile app access.
- Payroll features include tax filing and direct deposit.
- REST API and marketplace support integrations.
Against
- Pricing is available on request.
- The platform's listed organization range starts at 50 employees.
The verdict
People Cloud covers multiple employee processes and includes integration options, payroll tools, and mobile access. Organizations will need to request pricing to assess its fit and cost.
Who it suits
People Cloud suits organizations seeking HR, payroll, benefits, and talent processes in one platform. Its listed organization range runs from 50 employees to more than 1,500 employees.
Plans and prices
Entry-level isolved
Payroll included · Full platform requires custom quote
Read 15 Oct 2026 · g2.com
Customized pricing
Modular HR, payroll, talent and benefits platform · Expand as organization grows
Read 15 Oct 2026 · isolvedhcm.com
On the record
- AI and analytics
- isolved says its embedded AI can detect unusual payroll changes, identify missing information, create reports and flag compliance risks.isolvedhcm.com · read 15 Oct 2026
- API
- People Cloud provides a comprehensive REST API for integrations.isolvedhcm.com · read 1 Oct 2026
- API and SDK availability
- The public partner page describes REST integration but does not list a downloadable public SDK.marketplace.isolvedhcm.com · read 15 Oct 2026
- API architecture
- isolved invites developers to integrate through a REST architecture underlying People Cloud.marketplace.isolvedhcm.com · read 15 Oct 2026
- Benefits
- The platform includes benefits enrollment and administration connected to employee and payroll data.isolvedhcm.com · read 15 Oct 2026
- Benefits administration
- Benefits Administration streamlines plan research, selection and enrollment and connects directly with payroll and providers.isolvedhcm.com · read 1 Oct 2026
- Company headquarters and size
- LinkedIn lists Charlotte, North Carolina headquarters and 1,001–5,000 employees.linkedin.com · read 15 Oct 2026
- Company legal name
- Crunchbase lists the legal name as isolved and the former name as Infinisource.crunchbase.com · read 15 Oct 2026
- Compliance certification
- Microsoft's app-certification record reports SOC 1 and SOC 2 Type 1 compliance, with a most recent certification date of August 31, 2023.learn.microsoft.com · read 15 Oct 2026
- Compliance infrastructure
- The Microsoft Azure datacenters used by isolved are certified to more than 90 compliance standards, including ISO 27001, FedRAMP and SOC 2.isolvedhcm.com · read 1 Oct 2026
- Compliance limits
- The Microsoft certification record reports no ISO 27001 certification, no SOC 3, no FedRAMP and no GDPR/CCPA obligation for the app.learn.microsoft.com · read 15 Oct 2026
- Core modules
- The platform includes talent acquisition, HR and payroll, benefits, workforce management, talent management, and AI and analytics.isolvedhcm.com · read 1 Oct 2026
- Employee lifecycle
- isolved supports employee processes from hire to retire through a unified HCM platform.isolvedhcm.com · read 1 Oct 2026
- Employee mobile app
- The iOS and Android app lets employees view pay history and tax forms, clock in and out, manage schedules, request time off, update direct deposit and complete onboarding.isolvedhcm.com · read 15 Oct 2026
- Hosting model
- Independent reviewers describe isolved as a SaaS, cloud-resident HCM system.trustradius.com · read 15 Oct 2026
- Integrations
- The isolved Integration Marketplace lets customers add third-party extensions to People Cloud deployments.isolvedhcm.com · read 1 Oct 2026
- Integrations marketplace
- The isolved Marketplace offers partner applications for talent acquisition, HR and payroll, workforce management, talent management, financial wellness and benefits.marketplace.isolvedhcm.com · read 15 Oct 2026
- Leadership news
- isolved announced Michael Haske became CEO on May 4, 2026, succeeding retiring CEO Mark Duffell.isolvedhcm.com · read 15 Oct 2026
The review
Overview
isolved HCM is an HR and workforce platform built to bring payroll, benefits, and talent operations into one system. It is best suited to employers managing several people functions across a workforce of 50 to more than 1,500 employees. The breadth is compelling for organizations seeking a unified employee lifecycle platform, but the custom quote makes cost harder to judge before discussing a deployment.
Key features
People Cloud spans talent acquisition, HR and payroll, benefits, workforce management, talent management, and AI and analytics. That scope can serve employers who want connected processes from hiring through retirement; a business looking only for payroll may be taking on more platform than it needs.
Benefits Administration supports plan research, selection, and enrollment, with connections to payroll and providers. That linkage is useful for teams coordinating benefit elections with pay administration. Payroll capabilities include tax filing, W-2 and 1099 support, direct deposit, payroll reporting, tip management, POS integrations, multi-state payroll, and employee self-service. The combination addresses varied payroll operations, including those with tipped workers or employees across states.
People Cloud is accessible through a web browser or mobile app. The Integration Marketplace offers third-party extensions, and a REST API provides another integration route. These options matter to organizations connecting People Cloud with other systems, though buyers should assess the specific extensions and API work their setup requires.
isolved says People Cloud runs on security-hardened Microsoft Azure systems, with encryption in transit and at rest. Its controls include MFA, TLS, AES-256 encryption, intrusion detection and prevention, web application firewalls, and annual external vulnerability testing. The Azure datacenters are certified to more than 90 compliance standards, including ISO 27001, FedRAMP, and SOC 2. This gives security-conscious buyers concrete controls and infrastructure credentials to evaluate, rather than a generic security claim.
Pricing
Customized Pricing: custom pricing; flexible options and a modular platform for organizations of every size and industry. No fixed price is given, so employers will need a quote to compare the cost of their selected modules. The modular approach can suit organizations that need a tailored mix, but buyers seeking a clear per-seat or monthly cost upfront may prefer a product with published rates.
Platforms
People Cloud supports Android, iOS, web, and API access. Mobile apps complement browser use for employees and administrators, while API support provides an integration option for organizations with technical resources.
Who it's for
isolved HCM is a stronger fit for organizations with 50 to more than 1,500 employees that want HR, payroll, benefits, and talent processes under one platform. Employers with multi-state payroll, benefits workflows, or tip and POS needs can draw on relevant payroll capabilities. Smaller teams seeking a narrow payroll tool may find the full HCM scope unnecessary, especially before pricing is established.
Pros and cons
- Pros: Broad modules cover the employee lifecycle, giving organizations a route to consolidate HR, payroll, benefits, and talent operations.
- Pros: Payroll includes tax filing, W-2 and 1099 support, multi-state processing, tip management, POS integrations, and employee self-service.
- Pros: Marketplace extensions, a REST API, and mobile access offer multiple ways to connect and use the platform.
- Cons: Custom pricing makes upfront cost comparisons difficult, particularly when deciding which modules to adopt.
- Cons: The breadth may be excessive for employers that need payroll alone.
Alternatives
For organizations comparing broader HR and payroll suites, ADP Workforce Now offers Select as an all-in-one payroll and HR suite, with Plus adding benefits administration. Employers focused on a simpler small-business payroll option can consider Gusto: its Simple plan is $49 a month, billed at $49/mo + $6/mo per person, and covers basic payroll in one state, unlimited payrolls, tax filings and payments, and basic PTO and holiday pay.
Churches comparing payroll-specific options can review Church Payroll Software and FellowshipOne, which is a paid product with custom pricing for a church-tailored solution. Restaurants can compare options in Restaurant Payroll Software. Employers seeking a broader HR category can browse HR Software. CDM+, RUN Powered by ADP, CarbonHRM, IconCMO Payroll, and Paycom are also paid alternatives to compare.
Verdict
Choose isolved HCM if your organization wants payroll, benefits, HR, and talent functions connected across a sizable workforce, with mobile access and integration paths. Its payroll breadth and lifecycle coverage are the strongest reasons to consider it. Look elsewhere if you need only payroll or require transparent pricing before engaging in a sales conversation.