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isolved HCM

isolved HCM · Charlotte, North Carolina · founded 1986

What it is

isolved HCM, also called People Cloud, brings HR, payroll, benefits, and talent management into a unified platform with AI-powered automation and insights. Its modules cover talent acquisition, HR and payroll, benefits, workforce management, talent management, and AI and analytics, supporting employee processes from hiring through retirement. People Cloud is available through a web browser or mobile app. Benefits Administration supports plan research, selection, and enrollment, and connects with payroll and providers. Listed payroll capabilities include tax filing, W-2 and 1099 support, direct deposit, reporting, tip management, point-of-sale integrations, and multi-state payroll. Employees can use self-service. A REST API and Integration Marketplace provide options for connecting integrations and third-party extensions. isolved says the platform supports organizations with 50 employees to more than 1,500 employees. It is deployed on Microsoft Azure security-hardened systems, with data encrypted in transit and at rest. Listed controls include multifactor authentication, TLS, AES-256 encryption, intrusion detection and prevention, web application firewalls, and annual external vulnerability testing. Pricing is on request, with flexible modular options described.

For and against

For

  • Combines HR, payroll, benefits, and talent modules.
  • Offers browser and mobile app access.
  • Payroll features include tax filing and direct deposit.
  • REST API and marketplace support integrations.

Against

  • Pricing is available on request.
  • The platform's listed organization range starts at 50 employees.

The verdict

People Cloud covers multiple employee processes and includes integration options, payroll tools, and mobile access. Organizations will need to request pricing to assess its fit and cost.

Who it suits

People Cloud suits organizations seeking HR, payroll, benefits, and talent processes in one platform. Its listed organization range runs from 50 employees to more than 1,500 employees.

Plans and prices

Entry-level isolved

$9a month

Payroll included · Full platform requires custom quote

Customized pricing

Priced on request

Modular HR, payroll, talent and benefits platform · Expand as organization grows

Every plan, in full

On the record

AI and analytics
isolved says its embedded AI can detect unusual payroll changes, identify missing information, create reports and flag compliance risks.isolvedhcm.com · read 15 Oct 2026
API
People Cloud provides a comprehensive REST API for integrations.isolvedhcm.com · read 1 Oct 2026
API and SDK availability
The public partner page describes REST integration but does not list a downloadable public SDK.marketplace.isolvedhcm.com · read 15 Oct 2026
API architecture
isolved invites developers to integrate through a REST architecture underlying People Cloud.marketplace.isolvedhcm.com · read 15 Oct 2026
Benefits
The platform includes benefits enrollment and administration connected to employee and payroll data.isolvedhcm.com · read 15 Oct 2026
Benefits administration
Benefits Administration streamlines plan research, selection and enrollment and connects directly with payroll and providers.isolvedhcm.com · read 1 Oct 2026
Company headquarters and size
LinkedIn lists Charlotte, North Carolina headquarters and 1,001–5,000 employees.linkedin.com · read 15 Oct 2026
Company legal name
Crunchbase lists the legal name as isolved and the former name as Infinisource.crunchbase.com · read 15 Oct 2026
Compliance certification
Microsoft's app-certification record reports SOC 1 and SOC 2 Type 1 compliance, with a most recent certification date of August 31, 2023.learn.microsoft.com · read 15 Oct 2026
Compliance infrastructure
The Microsoft Azure datacenters used by isolved are certified to more than 90 compliance standards, including ISO 27001, FedRAMP and SOC 2.isolvedhcm.com · read 1 Oct 2026
Compliance limits
The Microsoft certification record reports no ISO 27001 certification, no SOC 3, no FedRAMP and no GDPR/CCPA obligation for the app.learn.microsoft.com · read 15 Oct 2026
Core modules
The platform includes talent acquisition, HR and payroll, benefits, workforce management, talent management, and AI and analytics.isolvedhcm.com · read 1 Oct 2026
Employee lifecycle
isolved supports employee processes from hire to retire through a unified HCM platform.isolvedhcm.com · read 1 Oct 2026
Employee mobile app
The iOS and Android app lets employees view pay history and tax forms, clock in and out, manage schedules, request time off, update direct deposit and complete onboarding.isolvedhcm.com · read 15 Oct 2026
Hosting model
Independent reviewers describe isolved as a SaaS, cloud-resident HCM system.trustradius.com · read 15 Oct 2026
Integrations
The isolved Integration Marketplace lets customers add third-party extensions to People Cloud deployments.isolvedhcm.com · read 1 Oct 2026
Integrations marketplace
The isolved Marketplace offers partner applications for talent acquisition, HR and payroll, workforce management, talent management, financial wellness and benefits.marketplace.isolvedhcm.com · read 15 Oct 2026
Leadership news
isolved announced Michael Haske became CEO on May 4, 2026, succeeding retiring CEO Mark Duffell.isolvedhcm.com · read 15 Oct 2026

The review

Overview

isolved HCM is an HR and workforce platform built to bring payroll, benefits, and talent operations into one system. It is best suited to employers managing several people functions across a workforce of 50 to more than 1,500 employees. The breadth is compelling for organizations seeking a unified employee lifecycle platform, but the custom quote makes cost harder to judge before discussing a deployment.

Key features

People Cloud spans talent acquisition, HR and payroll, benefits, workforce management, talent management, and AI and analytics. That scope can serve employers who want connected processes from hiring through retirement; a business looking only for payroll may be taking on more platform than it needs.

Benefits Administration supports plan research, selection, and enrollment, with connections to payroll and providers. That linkage is useful for teams coordinating benefit elections with pay administration. Payroll capabilities include tax filing, W-2 and 1099 support, direct deposit, payroll reporting, tip management, POS integrations, multi-state payroll, and employee self-service. The combination addresses varied payroll operations, including those with tipped workers or employees across states.

People Cloud is accessible through a web browser or mobile app. The Integration Marketplace offers third-party extensions, and a REST API provides another integration route. These options matter to organizations connecting People Cloud with other systems, though buyers should assess the specific extensions and API work their setup requires.

isolved says People Cloud runs on security-hardened Microsoft Azure systems, with encryption in transit and at rest. Its controls include MFA, TLS, AES-256 encryption, intrusion detection and prevention, web application firewalls, and annual external vulnerability testing. The Azure datacenters are certified to more than 90 compliance standards, including ISO 27001, FedRAMP, and SOC 2. This gives security-conscious buyers concrete controls and infrastructure credentials to evaluate, rather than a generic security claim.

Pricing

Customized Pricing: custom pricing; flexible options and a modular platform for organizations of every size and industry. No fixed price is given, so employers will need a quote to compare the cost of their selected modules. The modular approach can suit organizations that need a tailored mix, but buyers seeking a clear per-seat or monthly cost upfront may prefer a product with published rates.

Platforms

People Cloud supports Android, iOS, web, and API access. Mobile apps complement browser use for employees and administrators, while API support provides an integration option for organizations with technical resources.

Who it's for

isolved HCM is a stronger fit for organizations with 50 to more than 1,500 employees that want HR, payroll, benefits, and talent processes under one platform. Employers with multi-state payroll, benefits workflows, or tip and POS needs can draw on relevant payroll capabilities. Smaller teams seeking a narrow payroll tool may find the full HCM scope unnecessary, especially before pricing is established.

Pros and cons

  • Pros: Broad modules cover the employee lifecycle, giving organizations a route to consolidate HR, payroll, benefits, and talent operations.
  • Pros: Payroll includes tax filing, W-2 and 1099 support, multi-state processing, tip management, POS integrations, and employee self-service.
  • Pros: Marketplace extensions, a REST API, and mobile access offer multiple ways to connect and use the platform.
  • Cons: Custom pricing makes upfront cost comparisons difficult, particularly when deciding which modules to adopt.
  • Cons: The breadth may be excessive for employers that need payroll alone.

Alternatives

For organizations comparing broader HR and payroll suites, ADP Workforce Now offers Select as an all-in-one payroll and HR suite, with Plus adding benefits administration. Employers focused on a simpler small-business payroll option can consider Gusto: its Simple plan is $49 a month, billed at $49/mo + $6/mo per person, and covers basic payroll in one state, unlimited payrolls, tax filings and payments, and basic PTO and holiday pay.

Churches comparing payroll-specific options can review Church Payroll Software and FellowshipOne, which is a paid product with custom pricing for a church-tailored solution. Restaurants can compare options in Restaurant Payroll Software. Employers seeking a broader HR category can browse HR Software. CDM+, RUN Powered by ADP, CarbonHRM, IconCMO Payroll, and Paycom are also paid alternatives to compare.

Verdict

Choose isolved HCM if your organization wants payroll, benefits, HR, and talent functions connected across a sizable workforce, with mobile access and integration paths. Its payroll breadth and lifecycle coverage are the strongest reasons to consider it. Look elsewhere if you need only payroll or require transparent pricing before engaging in a sales conversation.

Alternatives to isolved HCM

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