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Inspectlet
Inspectlet · Santa Clara, California, United States · founded 2011
What it is
Inspectlet is a web analytics platform from Inspectlet, headquartered in Santa Clara, California, that records website visitor sessions. Recordings capture mouse movement, scrolling, clicks, and keypresses, while heatmaps show eye-tracking, click, click-dot, element, and scroll activity, including dynamic content, AJAX pages, single-page applications, and infinite-scroll pages. AI Session Insights identifies rage clicks, JavaScript errors, conversion drop-offs, form abandonment, unusual navigation, and engagement anomalies. Ask Inspectlet AI accepts plain-English questions and returns analytics answers with tables, breakdowns, and replay links. The service also includes A/B testing, conversion funnels, form analytics, feedback surveys, and JavaScript error logging. Installation options include an asynchronous JavaScript snippet, browser and React packages, Google Tag Manager, and a WordPress plugin. Inspectlet runs on the web and offers a free plan with 2,500 recorded sessions monthly across up to three websites. Paid plans start at $39/mo.
For and against
For
- Free plan has no time limit or credit card requirement
- Records up to 2,500 sessions monthly on Free
- Heatmaps work on dynamic content
- AI flags errors and conversion drop-offs
- Sensitive inputs and passwords are ignored
Against
- Free plan retains data for one month
- Recording stops after the monthly session limit
- Paid plans start at $39/mo
- Web platform only
The verdict
Inspectlet combines session recording, dynamic heatmaps, AI analysis, and optimization tools in one web service. The free plan provides a limited starting point, while paid plans add larger allowances and longer retention.
Who it suits
Inspectlet suits teams that need session replays, heatmaps, behavioral analysis, and website optimization tools. It is also suited to organizations using React, Angular, Vue, or other JavaScript-heavy frameworks.
Plans and prices
Free
500K monthly sessions · 5,000 session replays/mo · 3 websites · 1 month storage
Read 28 Sep 2026 · inspectlet.com
Micro
1M monthly sessions · 10,000 session replays/mo · 3 websites · 2 months storage
Read 28 Sep 2026 · inspectlet.com
Startup
1M monthly sessions · 25,000 session replays/mo · 5 websites · 3 months storage
Read 28 Sep 2026 · inspectlet.com
Growth
1M monthly sessions · 50,000 session replays/mo · 10 websites · 6 months storage
Read 28 Sep 2026 · inspectlet.com
Accelerate
1M monthly sessions · 125,000 session replays/mo · 20 websites · 12 months storage
Read 28 Sep 2026 · inspectlet.com
Enterprise 250K
2M monthly sessions · 250,000 session replays/mo · 40 websites · 24 months storage
Read 28 Sep 2026 · inspectlet.com
Enterprise 500K
5M monthly sessions · 500,000 session replays/mo · 80 websites · 24 months storage
Read 28 Sep 2026 · inspectlet.com
Enterprise 1M
5M monthly sessions · 1,000,000 session replays/mo · 100 websites · 24 months storage
Read 28 Sep 2026 · inspectlet.com
Enterprise 2M
10M monthly sessions · 2,000,000 session replays/mo · 100 websites · 24 months storage
Read 28 Sep 2026 · inspectlet.com
On the record
- AI analysis
- AI Session Insights analyzes session behavior and surfaces rage clicks, JavaScript errors, conversion drop-offs, form abandonment, unusual navigation, and engagement anomalies.inspectlet.com · read 28 Sep 2026
- AI Detection
- AI identifies rage clicks, errors, conversion drop-offs, form abandonment, and navigation anomaliesinspectlet.com · read 28 Sep 2026
- AI queries
- Ask Inspectlet AI accepts plain-English questions and returns analytics answers with formatted tables, dimensional breakdowns, and session replay links.inspectlet.com · read 28 Sep 2026
- API
- Inspectlet provides a JSON REST API for retrieving and searching session recordings, authenticated with HTTP Basic Authentication using an account email and API token.apidocs.inspectlet.com · read 28 Sep 2026
- Billing Changes
- Plans can be upgraded, downgraded, or canceled anytime without long-term contractsinspectlet.com · read 28 Sep 2026
- Core product
- Inspectlet records videos of website visitors' mouse movements, scrolls, clicks, and keypresses so teams can understand how people use their sites.inspectlet.com · read 28 Sep 2026
- Customer Support
- Questions can be emailed to [email protected], with replies promised within the dayinspectlet.com · read 28 Sep 2026
- Data Retention
- Retention ranges from 1 month on Free to 24 months on Enterpriseinspectlet.com · read 28 Sep 2026
- Enterprise Support
- Enterprise plans include phone support and custom servicesinspectlet.com · read 28 Sep 2026
- Error Logging
- Automatically catches JavaScript errors with stack traces, network monitoring, and replay linksinspectlet.com · read 28 Sep 2026
- Free Plan Features
- Includes session replay, heatmaps, and A/B testinginspectlet.com · read 28 Sep 2026
- Free Plan Limits
- 2,500 recorded sessions monthly across up to 3 websites; no credit card or time limitinspectlet.com · read 28 Sep 2026
- Heatmaps
- Its dynamic heatmaps provide eye-tracking, click, click-dot, element, and scroll visualizations, including on AJAX content, single-page applications, and infinite-scroll pages.inspectlet.com · read 28 Sep 2026
- Heatmap Types
- Eye-tracking, click, and scroll heatmaps work on dynamic contentinspectlet.com · read 28 Sep 2026
- Installation
- Inspectlet can be installed with an asynchronous JavaScript snippet, official browser and React packages, Google Tag Manager, or its WordPress plugin.docs.inspectlet.com · read 28 Sep 2026
- Integrations
- When a site has a Google Analytics 4 or Google Tag Manager dataLayer, Inspectlet can automatically mirror pushed events as session tags.inspectlet.com · read 28 Sep 2026
- Limit Behavior
- New sessions stop recording after the monthly limit; existing recordings and heatmaps remain accessibleinspectlet.com · read 28 Sep 2026
- Mobile capture
- Yesinspectlet.com · read 21 Sep 2026
