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Insightful

New York, New York, United States

What it is

Insightful provides workforce analytics software for monitoring work activity, attendance, and productivity. It tracks app and website usage, screenshots, and activity logs that include active and idle time. Features include real-time monitoring, automatic attendance tracking, manual time entries, productivity tracking, reports, and productivity labels. The service is offered through cloud, private cloud, and on-premise deployments; on-premise requires licenses for at least 250 employees. Insightful lists more than 50 integrations across project management, HelpDesk, employee directory, and business intelligence tools, including Jira, Trello, Asana, ClickUp, GitHub, GitLab, and BigQuery. Custom integrations are available through its public API. Security measures described include encryption in transit and at rest, role-based access, SSO, two-factor authentication, and audit logs. A seven-day trial allows unlimited employees and includes feature access except automatic time mapping. Pricing starts at $8/user/mo (annual). There is no free plan. Active-account retention limits include up to two months for screenshots and screen recordings, three months for activity logs, and 24 months for other data.

For and against

For

  • Tracks active and idle time alongside app usage.
  • Includes automatic attendance and productivity reports.
  • Lists more than 50 integrations.
  • Offers cloud, private cloud, and on-premise deployments.
  • Seven-day trial permits unlimited employees.

Against

  • There is no free plan.
  • On-premise requires at least 250 employee licenses.
  • Trial excludes automatic time mapping.

The verdict

Insightful combines activity tracking, attendance, and productivity reporting with multiple deployment options. Its annual pricing starts at $8/user/mo, and the trial has a stated feature exception.

Who it suits

Insightful may suit organizations seeking visibility into attendance, app and website use, and productivity across teams. Teams considering on-premise deployment need at least 250 employee licenses.

Plans and prices

Combo Plan (Analytics + Optimization)

$16a month, billed yearly

Work location insights · Customer service integrations · Payroll · Dedicated account manager

Data Warehouse Integrations (add-on)

$0.50a month

Custom API Access · BigQuery · Snowflake Integration

Increased Frequency Screenshots (add-on)

$3a month

Up to 120 screenshots per hour · Privacy Control

Workspace Security Plan (add-on)

$4a month

Insider Threat Detection · Activity Logs

On-Demand Screenshots (add-on)

$4a month

Instant Snapshots · Privacy Control

Screen Recording (add-on)

$4a month

Capture and Playback Screen Recordings · Privacy Control

Combo Plan

See the maker's page

Workforce Analytics + Workflow Optimization · Work Location Insights · Payroll · Dedicated Account Manager

Workforce Analytics

$96a year

Real-Time Overview · Capacity Analysis · App and Website Usage · Screenshots

Workflow Optimization

$144a year

Workflow Mapping · Workflow Tracking · Workflow Measurement · Project Management Integrations

Every plan, in full

On the record

Activity tracking
The product tracks app and website usage, screenshots, and activity logs including active and idle time.insightful.io · read 2 Oct 2026
API
Custom integrations are available through Insightful’s public API.insightful.io · read 2 Oct 2026
Deployment
Cloud, private cloud, and on-premise deployments are offered; on-premise requires licenses for at least 250 employees.insightful.io · read 2 Oct 2026
Encryption and access
Insightful says data is encrypted in transit using HTTPS (SSL/TLS 1.2) and at rest using AES256, with role-based access, SSO, two-factor authentication, and audit logs.insightful.io · read 2 Oct 2026
Integrations
Insightful says it offers more than 50 integrations, including project management, HelpDesk, employee directory, and business intelligence tools.insightful.io · read 2 Oct 2026
Named integrations
The integrations page names Jira, Trello, Asana, ClickUp, GitHub, GitLab, and BigQuery among its integrations.insightful.io · read 2 Oct 2026
Purpose
Insightful provides workforce analytics software for improving productivity and remote work and supporting healthier work habits.insightful.io · read 2 Oct 2026
Retention
For active accounts, screenshots and screen recordings are stored for up to two months, activity logs for up to three months, and other data for up to 24 months.insightful.io · read 2 Oct 2026
Security
The security page describes SOC 2, ISO 27001, HIPAA, CSA, GDPR, and CCPA compliance or adherence commitments.insightful.io · read 2 Oct 2026
Support
The company provides live chat with support specialists, a Help Center, and a support email address.insightful.io · read 2 Oct 2026
Time and productivity
Features include real-time monitoring, automatic attendance tracking, manual time entries, productivity tracking, reports, and productivity labeling.insightful.io · read 2 Oct 2026
Trial limit
The seven-day trial includes full feature access except automatic time mapping, and allows an unlimited number of employees.insightful.io · read 2 Oct 2026

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