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HolaTeams
What it is
HolaTeams is a web-based franchise management platform for franchisors and their teams, built on Microsoft 365. It brings franchise sales, onboarding, training, support, finance, royalties, audits, marketing, communication, and reporting into one platform. Sales tools manage prospect pipelines and document workflows. Onboarding supports tasks, approvals, structured location setup, and launch milestones. Training includes courses, multimedia lessons, quizzes, and progress tracking. Support requests can be assigned and followed by status. Finance features cover royalty calculations, payment tracking, financial reports, location audits, compliance checks, and performance scorecards. Its AI can summarize activity, assist support replies and reports, surface information, and help with workflows and knowledge searches. The maker describes role-based access, encrypted workflows, audit trails, and data kept in the customer’s Microsoft tenant. The Complete Platform costs $750 a month for up to 10 active locations. Microsoft licenses, Azure AI usage, and third-party services may cost extra. Mobile app coverage is listed as none.
For and against
For
- Covers sales through reporting in one platform
- Includes royalty tracking and payment monitoring
- Provides training courses, quizzes, and progress tracking
- Supports audits, compliance checks, and scorecards
- Unlimited franchise and corporate users included
Against
- Starts at $750 a month
- Microsoft and third-party costs may be extra
- No mobile app coverage listed
- Minimum 10 active locations for Complete Platform
The verdict
HolaTeams combines franchise development, operations, support, finance, and reporting tools for franchisors. Its web-only coverage and additional Microsoft or third-party costs should be considered before choosing it.
Who it suits
It suits franchisors and franchise teams handling sales, operations, support, finance, compliance, and franchisee activity through a web platform.
Plans and prices
Qualifying-brand onboarding waiver
Implementation, configuration and go-live support
Read 21 Oct 2026 · holateams.com
Franchise Sales & CRM Complete
CRM · prospect portal · documents · integrations
Read 21 Oct 2026 · holateams.com
HolaTeams listing price
Pricing shown as starting price; no user reviews listed
Read 21 Oct 2026 · softwareadvice.com
Complete Platform
Unlimited franchise and corporate users · 10 active locations included
Read 21 Oct 2026 · holateams.com
Standard onboarding
Complex migrations, custom integrations and nonstandard configurations quoted separately
Read 21 Oct 2026 · holateams.com
Franchise Sales & CRM Complete (purchased by itself)
Priced per corporate user when purchased separately · Microsoft licensing, third-party services, integrations and usage charges may be extra
Read 3 Oct 2026 · holateams.com
Complete Platform (up to 10 active locations)
Minimum 10 active locations · unlimited franchise and corporate users · additional location pricing varies by tier
Read 3 Oct 2026 · holateams.com
On the record
- AI
- HolaTeams says its AI summarizes activity, assists support responses and reporting, surfaces information and helps with workflows and knowledge search.holateams.com · read 3 Oct 2026
- API and extensibility
- Custom API integrations and workflows are supported when APIs, permissions, licensing, security and architecture permit; API access is not automatically included in every subscription.holateams.com · read 21 Oct 2026
- Assessments
- Assessment tools schedule audits, support weighted scoring and pass/fail thresholds, and create corrective-action tasks.holateams.com · read 21 Oct 2026
- Company headquarters
- LinkedIn lists Miami, United States as HolaTeams’ headquarters and primary location.linkedin.com · read 21 Oct 2026
- Company maturity
- HolaTeams says its first customers are signed and deploying and describes itself as an early-stage vendor.holateams.com · read 21 Oct 2026
- Company size
- LinkedIn lists HolaTeams as a privately held software-development company with 11–50 employees.linkedin.com · read 21 Oct 2026
- Compliance limitation
- HolaTeams states that it does not hold SOC 2 or ISO 27001 certification and does not certify a customer’s regulatory or franchise-law compliance.holateams.com · read 21 Oct 2026
- Coverage
- It connects franchise sales, onboarding, training, support, finance, royalties, audits, marketing, communication and reporting.holateams.com · read 3 Oct 2026
- Data location
- Operational franchise data is stored in the customer’s own Microsoft 365 tenant, with SharePoint Online holding the data and Power Automate running workflows.holateams.com · read 21 Oct 2026
- Feature limitations
- The FAQ says HR and staff management, inventory management, universal automatic POS capture and default ACH or card collection are not included modules or defaults.holateams.com · read 21 Oct 2026
- Finance and audits
- The platform supports royalty calculations and payment tracking, financial reporting, location audits, compliance checks and performance scorecards.holateams.com · read 3 Oct 2026
- Finance integrations
- Finance modules list Stripe and Worldpay payment options plus QuickBooks reconciliation workflows; scope and fees are confirmed separately.holateams.com · read 21 Oct 2026
- Founder
- HolaTeams identifies Ziad Dalal as founder and CEO and says he spent forty years in franchise operations.holateams.com · read 21 Oct 2026
- Implementation duration
- Typical guided deployment is described as six to eight weeks, with historical-data migration handled as a separate project.holateams.com · read 21 Oct 2026
- Integrations
- Listed integrations include DocuSign, Adobe Acrobat Sign, Twilio, WhatsApp, RingCentral, Constant Contact, Stripe, QuickBooks, Shopify, Power BI and Microsoft services.holateams.com · read 21 Oct 2026
- Legal name
- The website footer identifies the company as HolaTeams LLC and says HolaTeams is its trademark.holateams.com · read 21 Oct 2026
- Limit: pricing ambiguity
- The Franchising Centre describes a $75-per-user monthly price, while HolaTeams’ current pricing page presents location-based pricing and a $40-per-corporate-user CRM price without stating that billing period.thefranchisingcentre.com · read 21 Oct 2026
- Location opening
- Location-opening workflows provide checklists, owners, milestones, dependencies, reminders and real-estate or construction tracking.holateams.com · read 21 Oct 2026
