On the recordRead 7 Oct 202615 facts
KERNL
Sacramento, California, United States
Plans and prices
Essentials (annual billing)
$59a month, billed yearly
5–20 locations · per location · unlimited users per location
Read 7 Oct 2026 · kernlapp.com
Essentials
$69a month
5–20 locations · unlimited users per location · no setup fee
Read 7 Oct 2026 · kernlapp.com
Growth (annual billing)
$75a month, billed yearly
21–75 locations · per location · unlimited users per location
Read 7 Oct 2026 · kernlapp.com
Growth
$89a month
21–75 locations · unlimited users per location · no setup fee
Read 7 Oct 2026 · kernlapp.com
Enterprise
Priced on request
76+ locations · volume pricing · custom contracts
Read 7 Oct 2026 · kernlapp.com
On the record
- Access controls
- The homepage describes role-based, location-based, and document-level access controls for owners, managers, and staff.kernlapp.com · read 7 Oct 2026
- AI answers
- Ask KERNL answers plain-English questions from the current version of uploaded manuals and policy documents, citing the source.kernlapp.com · read 7 Oct 2026
- AI model
- The FAQ says KERNL uses OpenAI’s GPT-4o mini model and answers only from uploaded documents.kernlapp.com · read 7 Oct 2026
- Compliance and data rights
- KERNL describes its practices as GDPR and CCPA aligned, offers a Data Processing Agreement, and says users can export data or request deletion.kernlapp.com · read 7 Oct 2026
- Compliance tracking
- KERNL tracks document acknowledgments, training completion, and policy Q&A engagement across locations in a dashboard.kernlapp.com · read 7 Oct 2026
- Data isolation
- KERNL says every multi-tenant table has row-level security to isolate franchise networks’ data.kernlapp.com · read 7 Oct 2026
- Document formats
- The FAQ lists PDF and Microsoft Word (.docx) uploads up to 20MB each and says image-only scanned PDFs are not yet supported.kernlapp.com · read 7 Oct 2026
- Integrations
- The product pages list Google Docs as a supported document source alongside PDF and DOCX uploads.kernlappapp.com · read 7 Oct 2026
- Intended customers
- KERNL describes its audience as franchise networks and lists food service, retail, fitness, and service-based networks among the franchise types it serves.kernlapp.com · read 7 Oct 2026
- Privacy
- KERNL says it does not use customer data to train AI or machine-learning models without separate written consent.kernlapp.com · read 7 Oct 2026
- Product
- KERNL is a franchise knowledge and compliance platform where franchisees can get AI answers sourced from franchisors’ uploaded documents.kernlapp.com · read 7 Oct 2026
- Security
- KERNL says traffic uses TLS, stored data uses AES-256 encryption, and documents are stored in private Cloudflare R2 storage behind short-lived signed URLs.kernlapp.com · read 7 Oct 2026
- Support
- KERNL says the team typically responds to email within one business day.kernlapp.com · read 7 Oct 2026
- Training
- Training modules can contain video links, documents, or written content and can be assigned to locations or individuals with due dates and completion requirements.kernlapp.com · read 7 Oct 2026