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HOA Central
HOA Central · Toronto, Ontario, Canada · founded 2008
What it is
HOA Central is a management platform for HOA management companies and self-managed communities, available on the web, iOS, and Android. Its operations tools cover maintenance and architectural change requests, rule enforcement, vendor management, invoice approvals, payments, and accounting. Communication features include announcements, notices, resident access, voting and proxy voting, and event management. Residents can use the mobile app to submit requests, make bookings, and view announcements. The platform also provides digital document storage, a resident database, and reports. Listed integrations include QuickBooks, Condo Manager, VMS, Shiftsuite, Yardi, FirstService Residential Connect, Stripe, Zego, Rotessa, ISS, Proptia, and ButterflyMX. HOA Central says data transfers are encrypted, passwords use a one-way hash, and two-factor authentication is available. Its trust page says client data is stored in Canada on Microsoft Azure servers. Support is offered by phone, email, and live video; human support is listed from 9 AM to 8 PM, and AI support is available 24/7. Pricing is on request; the listed plans do not show numeric prices.
For and against
For
- Available on web, iOS, and Android
- Residents can submit requests and make bookings
- Includes accounting, payments, and invoice approvals
- Two-factor authentication is available
- Phone, email, and live video support
Against
- No free plan
- Pricing is on request
- Human support hours are listed as 9 AM–8 PM
The verdict
HOA Central brings community operations, resident communication, records, and reporting together, with a mobile app for residents. Communities should request pricing and confirm which plan features are add-ons.
Who it suits
The platform is designed for HOA management companies and self-managed communities that need resident communications and operational tools in one system.
Plans and prices
Essential Living
Read 21 Sep 2026 · hoacentral.com
Standard Living
Read 21 Sep 2026 · hoacentral.com
Modern Living
Read 21 Sep 2026 · hoacentral.com
Premium Living
Read 21 Sep 2026 · hoacentral.com
Custom quote
Pricing tailored for your community · choose from multiple plans based on needed solutions
Read 4 Oct 2026 · hoacentral.com
On the record
- Availability
- The service level agreement states HOA Central will be available 99.95% of the time.hoacentral.com · read 4 Oct 2026
- Communication
- Communication tools include announcements and notices, resident portal, mobile app, voting and proxy voting, and event management.hoacentral.com · read 4 Oct 2026
- Company history
- The homepage states HOA Central was established in 2008.hoacentral.com · read 4 Oct 2026
- Documents
- The product provides digital document storage, a resident database, and reports.hoacentral.com · read 4 Oct 2026
- Hosting and compliance
- The trust page says servers are hosted by Microsoft Azure, which it describes as SOC 2 Type 2 certified annually, and says client data is stored in Canada.hoacentral.com · read 4 Oct 2026
- Integrations
- Listed integrations include QuickBooks, Condo Manager, VMS, Shiftsuite, Yardi, FirstService Residential Connect, Stripe, Zego, Rotessa, ISS, Proptia, and ButterflyMX.hoacentral.com · read 4 Oct 2026
- Operations
- The platform includes maintenance requests, architectural change requests, rule violation enforcement, vendor management, invoice approvals, payments, and accounting.hoacentral.com · read 4 Oct 2026
- Plan limits
- The pricing page lists Essential Living, Standard Living, Modern Living, and Premium Living plans, with certain features marked as add-ons, but does not show numeric prices in the page text.hoacentral.com · read 4 Oct 2026
- Product
- HOA Central is an all-in-one management software platform for HOA management companies and self-managed communities.hoacentral.com · read 4 Oct 2026
- Resident app
- The mobile app lets residents submit requests, make bookings, and view announcements from anywhere.hoacentral.com · read 4 Oct 2026
- Security
- HOA Central says data transfers are encrypted, passwords use a one-way hash, and two-factor authentication is available to platform users.hoacentral.com · read 4 Oct 2026
- Support
- Support channels include phone, email, and live video; human support is listed as 9 AM–8 PM, with built-in AI support available 24/7.hoacentral.com · read 4 Oct 2026
- Support metrics
- For the last 12 months, the company reports a median first response time of 6.5 minutes and median full resolution time of 14.9 hours.hoacentral.com · read 4 Oct 2026
- Who it serves
- The company says HOA Central was designed exclusively for HOA communities and describes its intended users as HOA management companies and self-managed communities.hoacentral.com · read 4 Oct 2026
