Helprace

No phone app

5.7No. 76 of 101
in Help desk software

Recognised40% of the score32
Phone app26% of the score0
Documented20% of the score80
Free plan14% of the score0

Free plan: No
Paid plans from: $18/mo
Runs on: api

Summary

Helprace is ranked #76 of 101 in help desk software on Samsung Mobile US Press, made by Helprace (Dover, Delaware, United States). It runs on API. There is no free plan. Paid plans start at $18/mo.

Helprace plans and pricing

All plans

Tickets $18/mo billed annually Unlimited mailboxes · Saved replies · Macros · REST API · Webhooks helprace.com · 19 Sept 2026

Community $18/mo billed annually Unlimited articles and storage · Self-service portal · User feedback · Instant answers · Adaptive smart search helprace.com · 19 Sept 2026

Docs $18/mo billed annually Public or internal documentation · Unlimited articles and storage · Self-service portal · REST API · Webhooks helprace.com · 19 Sept 2026

Self-Service $27/mo billed annually Multiple public or private Docs and Community sites · Self-service portal · Instant answers · Multiple product support · User portal customization helprace.com · 19 Sept 2026

Helpdesk $27/mo billed annually Ticketing with Docs · Workflows · Reports · SLA tracking · Custom fields helprace.com · 19 Sept 2026

Complete $36/mo billed annually Ticketing, Docs, and Community · Unlimited mailboxes · Advanced workflows · Advanced ticket routing · Regional data hosting helprace.com · 19 Sept 2026