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Pricing · 2026

Helprace pricing

6 plans on the record

Every plan

Tickets

$18 a month, billed yearly

billed annually

Unlimited mailboxes · Saved replies · Macros · REST API · Webhooks

Community

$18 a month, billed yearly

billed annually

Unlimited articles and storage · Self-service portal · User feedback · Instant answers · Adaptive smart search

Docs

$18 a month, billed yearly

billed annually

Public or internal documentation · Unlimited articles and storage · Self-service portal · REST API · Webhooks

Self-Service

$27 a month, billed yearly

billed annually

Multiple public or private Docs and Community sites · Self-service portal · Instant answers · Multiple product support · User portal customization

Helpdesk

$27 a month, billed yearly

billed annually

Ticketing with Docs · Workflows · Reports · SLA tracking · Custom fields

Complete

$36 a month, billed yearly

billed annually

Ticketing, Docs, and Community · Unlimited mailboxes · Advanced workflows · Advanced ticket routing · Regional data hosting