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HelpOne

HelpOne · Somers, New York, United States

Plans and prices

Founders

$499a month

Unlimited users · Unlimited records · Unlimited transactions

Standard

$599a month

Unlimited users, records, transactions, and features

Founders / Beta

$499a month

Unlimited users, records, transactions, and features · Standard support

Scale

Priced on request

White-label branding · Dedicated account manager · Phone/video support

Every plan, in full

On the record

Audience
HelpOne lists nonprofits of all sizes and causes, including community groups, faith communities, schools, youth organizations, social services, healthcare nonprofits, and national associations.helponesoftware.com · read 7 Oct 2026
Background checks
The volunteer module has a native Checkr integration with status tracking and expiration reminders, while Checkr bills background-check fees separately.helponesoftware.com · read 7 Oct 2026
Company
The site identifies HelpOne Software, Inc., names Edward Zaremba as founder and CEO, and describes strategic technology partner Citinet Solutions as having over 30 years of experience.helponesoftware.com · read 7 Oct 2026
Data portability
HelpOne says customers can export their data when needed and cancel at any time without cancellation fees.helponesoftware.com · read 7 Oct 2026
Events and fundraising
The site lists event management, dynamic ticketing, multi-day schedules, auctions, pledges, donations, contests, and sponsorships among its platform capabilities.helponesoftware.com · read 7 Oct 2026
Internal integrations
HelpOne says payments sync with fundraising, events, volunteer records, finance, and Form 990 reporting.helponesoftware.com · read 7 Oct 2026
Limits
HelpOne states plans have unlimited users, donors, volunteers, events, transactions, SMS, policies, and reports, with no per-seat fees or caps.helponesoftware.com · read 7 Oct 2026
Modular use
Users can hide modules they do not currently need and re-enable them from dashboard settings.helponesoftware.com · read 7 Oct 2026
Payments
HelpOne Payments lists a BYOP option at $1.75/tx + $15/mo and an interchange-plus option; it also offers text-to-give, QR payments, recurring gifts, hosted pages, and invoicing.helponesoftware.com · read 7 Oct 2026
Privacy and compliance
HelpOne describes its data handling as GDPR-aligned and says this is not a separate GDPR certificate; the security page says it does not claim blanket HIPAA certification.helponesoftware.com · read 7 Oct 2026
Product
HelpOne describes itself as an all-in-one platform built exclusively for nonprofits, combining volunteer management, fundraising, events, donors, HR, finances, policies, training, and IT.helponesoftware.com · read 7 Oct 2026
Security
HelpOne's security page states SOC 2 Type II certification, AES-256 encryption, role-based access, monitoring, and regular backups; it says card payments run through its PCI DSS Level 1 processor partner NMI.helponesoftware.com · read 7 Oct 2026
Paid from
599helponesoftware.com · read 20 Sep 2026
Support and migration
The homepage offers free migration, setup help, one-on-one onboarding, direct team access, and priority support for early pricing customers.helponesoftware.com · read 7 Oct 2026
Volunteer management
Volunteer tools include a self-service portal, shift availability, hours approval, SMS and email reminders, and automatic volunteer-hour valuation for Form 990 and P&L reporting.helponesoftware.com · read 7 Oct 2026

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