On the recordRead 7 Oct 202617 facts
HelpOne
HelpOne · Somers, New York, United States
Plans and prices
Founders
$499a month
Unlimited users · Unlimited records · Unlimited transactions
Read 20 Sep 2026 · helponesoftware.com
Standard
$599a month
Unlimited users, records, transactions, and features
Read 7 Oct 2026 · helponesoftware.com
Founders / Beta
$499a month
Unlimited users, records, transactions, and features · Standard support
Read 7 Oct 2026 · helponesoftware.com
Scale
Priced on request
White-label branding · Dedicated account manager · Phone/video support
Read 7 Oct 2026 · helponesoftware.com
On the record
- Audience
- HelpOne lists nonprofits of all sizes and causes, including community groups, faith communities, schools, youth organizations, social services, healthcare nonprofits, and national associations.helponesoftware.com · read 7 Oct 2026
- Background checks
- The volunteer module has a native Checkr integration with status tracking and expiration reminders, while Checkr bills background-check fees separately.helponesoftware.com · read 7 Oct 2026
- Company
- The site identifies HelpOne Software, Inc., names Edward Zaremba as founder and CEO, and describes strategic technology partner Citinet Solutions as having over 30 years of experience.helponesoftware.com · read 7 Oct 2026
- Data portability
- HelpOne says customers can export their data when needed and cancel at any time without cancellation fees.helponesoftware.com · read 7 Oct 2026
- Events and fundraising
- The site lists event management, dynamic ticketing, multi-day schedules, auctions, pledges, donations, contests, and sponsorships among its platform capabilities.helponesoftware.com · read 7 Oct 2026
- Internal integrations
- HelpOne says payments sync with fundraising, events, volunteer records, finance, and Form 990 reporting.helponesoftware.com · read 7 Oct 2026
- Limits
- HelpOne states plans have unlimited users, donors, volunteers, events, transactions, SMS, policies, and reports, with no per-seat fees or caps.helponesoftware.com · read 7 Oct 2026
- Modular use
- Users can hide modules they do not currently need and re-enable them from dashboard settings.helponesoftware.com · read 7 Oct 2026
- Payments
- HelpOne Payments lists a BYOP option at $1.75/tx + $15/mo and an interchange-plus option; it also offers text-to-give, QR payments, recurring gifts, hosted pages, and invoicing.helponesoftware.com · read 7 Oct 2026
- Privacy and compliance
- HelpOne describes its data handling as GDPR-aligned and says this is not a separate GDPR certificate; the security page says it does not claim blanket HIPAA certification.helponesoftware.com · read 7 Oct 2026
- Product
- HelpOne describes itself as an all-in-one platform built exclusively for nonprofits, combining volunteer management, fundraising, events, donors, HR, finances, policies, training, and IT.helponesoftware.com · read 7 Oct 2026
- Security
- HelpOne's security page states SOC 2 Type II certification, AES-256 encryption, role-based access, monitoring, and regular backups; it says card payments run through its PCI DSS Level 1 processor partner NMI.helponesoftware.com · read 7 Oct 2026
- Paid from
- 599helponesoftware.com · read 20 Sep 2026
- Support and migration
- The homepage offers free migration, setup help, one-on-one onboarding, direct team access, and priority support for early pricing customers.helponesoftware.com · read 7 Oct 2026
- Volunteer management
- Volunteer tools include a self-service portal, shift availability, hours approval, SMS and email reminders, and automatic volunteer-hour valuation for Form 990 and P&L reporting.helponesoftware.com · read 7 Oct 2026