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On the recordRead 11 Oct 202619 facts
Helplexa
London, United Kingdom
Plans and prices
Free
Free
1 seat · 1 widget · 1 integration · 30-day conversation history
Read 11 Oct 2026 · helplexa.com
Starter
£14.99a month
2 seats included · 5 widgets · up to 4 integrations · 2 knowledge bases
Read 11 Oct 2026 · helplexa.com
On the record
- Included agent seats
- 2helplexa.com · read 23 Sep 2026
- Website chatbot
- Yeshelplexa.com · read 23 Sep 2026
- Chat channels
- omnichannelhelplexa.com · read 23 Sep 2026
- Chat widget
- The live chat widget supports real-time conversations, proactive nudges and offline message capture.helplexa.com · read 11 Oct 2026
- Company
- The site identifies Help Technologies Limited, company number 16794762, trading as Helplexa, as registered in England and Wales.helplexa.com · read 11 Oct 2026
- Conversation retention
- Conversation transcripts are retained for 30 days on Free and 90 days on Starter, after which Helplexa says they are deleted or anonymised automatically.helplexa.com · read 11 Oct 2026
- Dedicated chat page
- Each workspace gets a unique chat URL that businesses can share with customers without having a website.helplexa.com · read 11 Oct 2026
- Ecommerce
- Wix and WooCommerce connections let agents search a live product catalogue and share product cards with prices and stock status in conversations.helplexa.com · read 11 Oct 2026
- Help centre
- Helplexa's public help centre offers setup guides, troubleshooting articles and answers to common questions.helplexa.com · read 11 Oct 2026
- Integrations
- The integrations page lists Instagram, Facebook Messenger, Wix, WooCommerce and WordPress, and labels HubSpot, Stripe, Calendly, Slack and Microsoft Teams as beta.helplexa.com · read 11 Oct 2026
- Live agent chat
- Yeshelplexa.com · read 23 Sep 2026
- Mobile apps
- Helplexa says its iOS and Android apps provide push notifications, message replies and conversation assignment.helplexa.com · read 11 Oct 2026
- Product
- Helplexa combines website live chat and customer messages from channels such as Instagram and Facebook Messenger in a shared inbox.helplexa.com · read 11 Oct 2026
- Security and privacy
- Helplexa says it uses access controls, least-privilege practices, encryption where appropriate and monitoring; it says its servers are hosted in the EU and that it does not sell personal data.helplexa.com · read 11 Oct 2026
- Support
- The Free plan includes email support; Starter includes email and chat support.helplexa.com · read 11 Oct 2026
- Team inbox
- The workspace supports conversation assignment, teams, status management, search and filtering, and internal notes.helplexa.com · read 11 Oct 2026
- WhatsApp status
- The pricing and integrations pages mark WhatsApp Business as coming soon.helplexa.com · read 11 Oct 2026
