HelpBird

Plans and prices

Every plan, in full

On the record

API

The JavaScript API supports identifying visitors and opening or closing the chat; Pro also includes verified identity and webhooks.helpbird.app · read 12 Oct 2026

Audience

The pricing page positions Starter for solo founders, Basic for small teams, Pro for busy support desks, and Enterprise for mission-critical use.helpbird.app · read 12 Oct 2026

Free tier

The support FAQ says that after the trial the chat continues on a free Starter tier, while the pricing page lists Starter at $3/month.helpbird.app · read 12 Oct 2026

Inbox features

The shared inbox includes conversation assignment, auto-routing, internal notes, saved replies, tags, priority, snooze, and conversation history.helpbird.app · read 12 Oct 2026

Installation

The chat can be added to a site with one script tag, and the maker says the loader is about 4 KB gzipped and loads asynchronously.helpbird.app · read 12 Oct 2026

Integrations

The maker describes Shopify installation and embedding on WordPress and Wix, and lists webhooks that can connect to Slack, Zapier, or a CRM.helpbird.app · read 12 Oct 2026

Privacy

The maker says it does not sell personal data or use end-user message content to train AI models; servers are located in the United States.helpbird.app · read 12 Oct 2026

Product

HelpBird is a website live-chat widget backed by a shared support inbox.helpbird.app · read 12 Oct 2026

Security

The privacy policy states that connections use HTTPS/TLS, passwords are hashed with PBKDF2, webhooks are HMAC-signed, and production data access is restricted and gated behind 2FA.helpbird.app · read 12 Oct 2026

Self-service

The widget can display a searchable Help Center, and Pro includes AI auto-reply using configured information and Help Center articles.helpbird.app · read 12 Oct 2026

Support

The contact page states a typical response time of under four business hours; plan support ranges from email to priority or 24/7 support with SLA.helpbird.app · read 12 Oct 2026

Trial

The maker advertises a 15-day trial with no credit card required and says it does not automatically charge after the trial.helpbird.app · read 12 Oct 2026

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