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On the recordRead 3 Oct 202614 facts
HCL Unica Interact
Plans and prices
HCL Unica+ Interact
Priced on request
Enterprise marketing personalization platform · On-prem, private cloud, hybrid, or SaaS deployment
Read 3 Oct 2026 · proda.hcl-software.com
On the record
- Access control
- Interact runtime user-interface access requires authentication, and only Unica Platform login IDs with the Interact administrator role can access its pages.help.hcl-software.com · read 3 Oct 2026
- Analytics
- The page describes live offer acceptance rates and MaxAI recommendations for identifying underperforming offers while campaigns are running.proda.hcl-software.com · read 3 Oct 2026
- Cross-channel coordination
- The same offer library, eligibility rules, and customer profile can be used across web, call center, ATM, and kiosk, with accepted offers removed across channels.proda.hcl-software.com · read 3 Oct 2026
- Deployment
- HCL lists on-premises, private cloud, hybrid, and SaaS deployment options for Interact.proda.hcl-software.com · read 3 Oct 2026
- Integration
- The product page says Interact and HCL Unica Deliver share a profile and offer library and can coordinate follow-ups through email, SMS, or push.proda.hcl-software.com · read 3 Oct 2026
- Intended users
- The product page presents Interact for enterprise marketing teams that want to manage offers and customer experiences across channels.proda.hcl-software.com · read 3 Oct 2026
- Live context
- The product can use current-session activity such as visits, clicks, and calls to update customer profiles before the next offer decision.proda.hcl-software.com · read 3 Oct 2026
- Offer decisioning
- Business rules set offer eligibility, contact limits, and regulatory constraints, while AI scores eligible offers for relevance.proda.hcl-software.com · read 3 Oct 2026
- Offer management
- The page describes offer scheduling, A/B testing, a drag-and-drop creative editor, and templates that personalize content with customer and offer details.proda.hcl-software.com · read 3 Oct 2026
- Purpose
- HCL Unica+ Interact is an enterprise marketing personalization platform and real-time offer decisioning engine for serving relevant experiences at inbound touchpoints.proda.hcl-software.com · read 3 Oct 2026
- Security
- Interact API authentication can validate tokens or credentials through Unica Platform or LDAP when enabled.help.hcl-software.com · read 3 Oct 2026
- Support
- The product page offers a request for a demo and describes a 45-minute working session about touchpoints, offer strategy, and deployment.hcl-software.com · read 3 Oct 2026
- Touchpoints
- The product page lists websites, mobile apps, call centers, ATMs, and kiosks as touchpoints for real-time offers.proda.hcl-software.com · read 3 Oct 2026
