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On the recordRead 12 Oct 202627 facts
HappyFox Chat
Irvine, California, United States
On the record
- Agent pricing model
- All pricing plans include unlimited agents.happyfox.com · read 12 Oct 2026
- Agents
- All plans include unlimited agents.happyfox.com · read 12 Oct 2026
- Analytics
- Analytics include waiting time, average response time, chat duration, message counts, agent ratings, and report export.happyfox.com · read 12 Oct 2026
- Apps
- Agent apps are available for Windows, macOS, iOS, Android, and the web.happyfox.com · read 12 Oct 2026
- Chatbot
- HappyFox describes a custom-built AI chatbot that can answer common questions and help deflect tickets.happyfox.com · read 12 Oct 2026
- Chat tools
- Features include offline messages, chat transfers, canned responses, transcripts, proactive and triggered chat, routing, departments, and attachments.happyfox.com · read 12 Oct 2026
- Company and headquarters
- HappyFox, Inc. describes itself as a SaaS support platform headquartered at 550 Reserve Street, Suite 190, Southlake, Texas 76092, United States.happyfox.com · read 12 Oct 2026
- Customers and industries
- HappyFox says it serves over 12,000 companies in more than 70 countries, across sectors including education, e-commerce, retail, government, and nonprofits.happyfox.com · read 12 Oct 2026
- Customer use cases
- The product page describes using chat to support customers and website visitors, generate leads, reduce abandoned e-commerce carts, and increase conversions.happyfox.com · read 12 Oct 2026
- Free trial
- The signup page offers a free 14-day trial without requiring a credit card.happyfox.com · read 12 Oct 2026
- Growth features
- The Growth plan and higher include concurrent chat, visitor monitoring, pre-chat form fields, and unlimited chat history.happyfox.com · read 12 Oct 2026
- Integrations
- Listed integrations include Shopify, Salesforce, Facebook Messenger, WordPress, Google Analytics, HappyFox Help Desk, HubSpot, Slack, Zapier, Zendesk, and Magento.happyfox.com · read 12 Oct 2026
- Mobile apps
- The feature list identifies web, Windows, Mac, iOS, and Android apps; mobile features include chat acceptance and transfer, notifications, canned responses, and chat history.happyfox.com · read 12 Oct 2026
- Mobile capabilities
- The mobile apps let agents handle multiple chats, view queued chats, transfer chats, and view dashboards.happyfox.com · read 12 Oct 2026
- Plan limits
- Concurrent chat, visitor monitoring, pre-chat form fields, and unlimited chat history are available on the Growth plan and higher.happyfox.com · read 12 Oct 2026
- Product
- HappyFox Chat provides real-time chat support to website visitors within the app through an embeddable SDK.happyfox.com · read 12 Oct 2026
- Security
- The maker links to a page titled “HappyFox – Security Policy.”happyfox.com · read 12 Oct 2026
- Security and compliance
- HappyFox’s company page describes its architecture as SOC 2, GDPR, and HIPAA compliant.happyfox.com · read 12 Oct 2026
