GuardTrac

GuardTrac is a security guard management platform for tracking guards, scheduling shifts, billing, and reporting. GPS tracking and geofencing show guard locations and patrol routes in real time. Scheduling tools automate shift assignments and help resolve conflicts, while QR code checkpoints let teams verify that patrols were completed.

The iOS and Android app supports clocking in and out, checkpoint scans, incident reports, and communication with dispatch. TracBot answers plain-English questions using a customer’s guards, sites, shifts, and reports. GuardTrac says its web maps and geospatial views use Mapbox. The Free plan costs nothing and is limited to 5 users and 1 client location. Pro is priced on request and includes unlimited client locations, TracBot, in-app messaging, and an HR & Payroll module. The site advertises a 30-day free trial with no credit card required. Its privacy policy says precise location may be collected in the foreground and background during an active clocked-in shift, and collection pauses when the shift ends.

GuardTrac brings scheduling, patrol checks, reporting, and real-time location tools into one platform. Consider the free plan’s user and location caps, along with its stated location-data collection during active shifts.

GuardTrac suits security teams that need to coordinate guard shifts, verify patrols, and track activity across client locations. The free plan is limited to smaller deployments of 5 users and 1 location.

Overview

GuardTrac brings guard scheduling, patrol verification, reporting, and mobile workflows together for security teams managing site operations. It suits organizations that need live visibility alongside shift coordination, but teams should weigh its location practices and the free tier’s narrow scope before committing.

GPS tracking and geofencing provide real-time guard and patrol-route visibility, while QR checkpoints can confirm that patrols are completed. Scheduling tools automate assignments and help resolve conflicts; the guard app adds clock-in and clock-out, incident reporting, checkpoint scans, and communication with dispatch. The result is a broad operations platform rather than a patrol-only tool, though its Free plan covers just one client location.

TracBot AI answers plain-English questions using a customer's guards, sites, shifts, and reports. The web interface uses Mapbox for maps and geospatial visualization. GuardTrac says it does not sell or share personal information as defined by CCPA/CPRA, and its stated data protections include encryption in transit and at rest, access controls, security assessments, staff training, and secure hosting.

Key features

Tracking and patrol verification

Live GPS and geofencing can help supervisors monitor guard locations and patrol routes as work proceeds. QR checkpoints give teams a way to verify patrol completion, and scans are supported in the mobile app. This pairing is useful for operations that need both visibility and a record of checkpoint activity; teams seeking only a simple checkpoint log may not need the broader platform.

Scheduling and guard workflows

Automated shift assignments and conflict resolution address the coordination work behind staffing sites. Guards can clock in and out, submit incident reports, scan checkpoints, and communicate with dispatch from the mobile app. These connected workflows can reduce the need to separate field activity from management tools, although the Free plan’s five-user limit can constrain even a small team.

Reporting and AI

GuardTrac includes reporting, billing, client reporting, and a client dashboard on the Free plan. TracBot AI can answer plain-English questions against customer guard, site, shift, and report data; it is included with Pro. That makes the paid tier more relevant to teams that want AI-assisted access to operational records, while basic reporting is already part of the no-cost tier.

Location privacy

Precise location may be collected in the foreground and background while a guard is clocked into an active shift, and collection pauses when the shift ends. That is a meaningful operational trade-off for teams using live tracking: employees should understand when location collection is active, and organizations with stricter location-data expectations may prefer another approach.

Pricing

GuardTrac uses a freemium model. The site advertises a 30-day free trial with no credit card required to start.

• Free — free. Includes up to 5 users, 1 client location, basic reporting, live guard tracking, a client dashboard, and shift management. It is a useful way for a very small, single-location operation to begin, but the user and location caps limit expansion.
• Pro — priced on request. Adds unlimited client locations, TracBot AI, in-app messaging, HR & Payroll, custom report templates, priority support, and early access to new features. The published price is per contact; teams should confirm the applicable billing terms before choosing it. Pro is the fit for organizations outgrowing the Free plan or needing these additional modules.
• Enterprise — custom pricing. Includes everything in Pro, unlimited guards and client locations, a dedicated account representative, and priority feature requests. It is aimed at larger operations that need scale and direct account support; no fixed price is stated.

The Free tier keeps core tracking and shift management available at no charge, but it is limited to one location and five users. Pro removes the location cap and adds several management tools, while Enterprise adds unlimited guards and dedicated representation.

Platforms

GuardTrac is available on Android, iOS, and the web. Its mobile app supports guard-facing workflows, while the web interface uses Mapbox for maps and geospatial visualization.

Who it's for

GuardTrac is a strong fit for security teams that coordinate shifts and patrols across client sites and want supervisors to see live locations while receiving checkpoint and incident activity. The Free plan is most practical for a small team operating at one location. Larger teams can consider Pro for expanded locations and added messaging, HR, payroll, and reporting tools, or Enterprise for unlimited guards and account support. It is less suitable for teams unwilling to collect precise location during active shifts or whose staffing exceeds the Free plan’s limits without a paid plan.

Pros and cons

• Pro: Scheduling, GPS tracking, geofencing, QR patrol checks, timekeeping, incident reports, and dispatch communication cover key guard operations in one platform.
• Pro: The Free plan includes live tracking, shift management, basic reporting, and a client dashboard, giving a small single-site team meaningful core tools at no cost.
• Pro: A 30-day trial that requires no credit card makes it possible to assess the service before starting a paid plan.
• Con: Free is capped at 5 users and 1 client location, limiting its usefulness as an operation grows.
• Con: Precise location collection runs in the foreground and background during active shifts, which may not suit privacy-sensitive teams or guards.
• Con: Pro is priced on request, so teams should clarify how contacts map to their bill before budgeting.

Alternatives

For other options, browse Security Guard Software. Consider GuardConnect if a freemium service for Android, iOS, and web with a Free plan for 1 to 10 officers better matches your team size.

guardtour.app is a checkpoint-focused alternative: its Free plan supports 5 checkpoints, one site, 30-day history, QR and NFC verification, and unlimited controllers, with iOS and Android apps. Security Guard App offers a Free Forever plan for a single user, with check-in/out, post sites, reports, multimedia attachments, teams, and profiles; choose it if those functions and its broader platform availability are a closer fit.

PatrolLIVE is another freemium option, with a plan priced at $89 a month. GuardsPro is a paid alternative with a free trial and per-user monthly plans, while THERMS offers paid subscriptions beginning at $45 a month for 1–5 user accounts. Belfry uses custom package pricing per employee per month and lets customers choose modules such as scheduling, timekeeping, operations, billing, payroll, and HR. CheckpointGuard is a paid Android and web option with a free trial and a Pro plan priced at €34.17 a month, charged annually, for 1–3 guards; its prices exclude VAT.

Verdict

Choose GuardTrac if your security operation needs scheduling, live guard tracking, QR patrol verification, and reporting connected to mobile guard workflows. Its strongest case is the breadth of core operations available in one platform, including on the free tier. Look elsewhere if five users and one location are too restrictive, or if precise location collection during active shifts is not acceptable for your organization.