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- Ghost Metrics
On the recordRead 11 Oct 202617 facts
Ghost Metrics
Plans and prices
Starter
$299a month
Up to 10,000 actions · 1 website · 1 user · Ghost Metrics BAA
Read 11 Oct 2026 · ghostmetrics.io
Standard
$399a month
Up to 250,000 actions · 1 website · 5 users · Ghost Metrics BAA
Read 11 Oct 2026 · ghostmetrics.io
Premium
$499a month
Up to 1,000,000 actions · 5 websites · 10 users · Ghost Metrics BAA
Read 11 Oct 2026 · ghostmetrics.io
Enterprise
Priced on request
Over 1,000,000 actions · over 5 websites · unlimited users · custom BAA available
Read 11 Oct 2026 · ghostmetrics.io
On the record
- Access controls
- The product provides role-based access controls and granular, exportable audit logs.ghostmetrics.io · read 11 Oct 2026
- Analytics
- It provides real-time visitors, audience segments, custom events, conversions and goals, funnels, cohorts, heatmaps, A/B tests, and media analytics.ghostmetrics.io · read 11 Oct 2026
- Company background
- Ghost Metrics says it began inside a healthcare marketing agency, where the team built the analytics tool for its healthcare clients before opening it to others.ghostmetrics.io · read 11 Oct 2026
- Compliance
- Ghost Metrics says it signs a Business Associate Agreement with every customer on every plan and has a SOC 2 Type II report from an independent auditor.ghostmetrics.io · read 11 Oct 2026
- Data protection
- Data is hosted entirely on US-based infrastructure, encrypted with AES-256 at rest and TLS 1.2+ in transit.ghostmetrics.io · read 11 Oct 2026
- Installation
- Customers can install the tracker with a lightweight website script or a Google Tag Manager template; the docs also provide WordPress-specific instructions.docs.ghostmetrics.io · read 11 Oct 2026
- Mobile capture
- Yesghostmetrics.io · read 21 Sep 2026
- Plan limit
- Pricing is based on monthly tracked actions, including pageviews, custom events, downloads, outlinks, and site searches.ghostmetrics.io · read 11 Oct 2026
- Privacy
- The company says it filters and hashes identifiers such as IP addresses, URLs, and form fields at the edge before data is stored.ghostmetrics.io · read 11 Oct 2026
- Product
- Ghost Metrics is HIPAA-compliant website and product analytics built for healthcare.ghostmetrics.io · read 11 Oct 2026
- Reporting API
- A Reporting API and data export can send compliant analytics data to a warehouse or BI tool.ghostmetrics.io · read 11 Oct 2026
- Session recordings
- Yesghostmetrics.io · read 21 Sep 2026
- Session replay
- Heatmaps and session replay are included, with automatic masking of inputs to prevent recordings from capturing PHI.ghostmetrics.io · read 11 Oct 2026
- Paid from
- 299ghostmetrics.io · read 21 Sep 2026
- Support
- Ghost Metrics provides documentation, troubleshooting guidance, and a contact-support route for help.docs.ghostmetrics.io · read 11 Oct 2026
- Supported organizations
- The site lists hospitals and health systems, clinics and private practices, behavioral and dental practices, and pharmacies as intended customers.ghostmetrics.io · read 11 Oct 2026