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Fountain
Fountain · San Francisco, California · founded 2014
What it is
Fountain is a web and API hiring platform for organizations recruiting hourly and frontline workers from application through onboarding. Its suite covers sourcing, CRM, hiring, onboarding, and scheduling. Fountain Hire provides customizable workflows, candidate screening, interview scheduling, and AI follow-up. Fountain Compliance automates document collection, flags missing or incorrect records, and supports rules by region, role, or worker type. Four named AI agents divide tasks: Cue coordinates platform work, Anna interviews candidates, Emma answers candidate questions, and Sam gathers satisfaction feedback. Listed integrations include SAP SuccessFactors, Indeed, DocuSign, E-Verify, Checkr, and First Advantage; Cue can also work through UKG, SAP, ADP, and Workday. Custom integrations use webhooks and PUT requests. Security descriptions include AES-256 at rest, TLS in transit, SAML 2.0 SSO, role-based access, SOC 2 Type II, ISO/IEC 27001, and ISO/IEC 42001 certifications. AI Recruiter credits do not expire: Starter is $900, paid once for 75 interviews, Growth $1,500 for 150, and Scale $2,400 for 300.
For and against
For
- Covers application through onboarding
- Customizable hiring workflows
- AI interview and candidate support
- Regional compliance rules
- Credits never expire
Against
- Pricing is otherwise on request
- AI Recruiter credits are sold in packs
- Customer support requires account sign-in
- Platform targets frontline hiring
The verdict
Fountain combines recruiting, compliance, onboarding, and scheduling for frontline workforces. Its AI roles, integrations, and security certifications provide a wide operational scope, with interview credits sold as fixed packs.
Who it suits
It suits frontline employers in food service, retail, delivery and logistics, and staffing or outsourced services. Organizations needing hiring, compliance, onboarding, and scheduling workflows may consider it.
Plans and prices
Starter
75 AI Recruiter interviews · $12/interview · credits never expire
Read 15 Oct 2026 · checkout.fountain.com
Growth
150 AI Recruiter interviews · $10/interview · credits never expire
Read 15 Oct 2026 · checkout.fountain.com
Scale
300 AI Recruiter interviews · $8/interview · credits never expire
Read 15 Oct 2026 · checkout.fountain.com
On the record
- AI agents
- Cue coordinates tasks across the platform; Anna interviews candidates, Emma answers candidate questions, and Sam gathers satisfaction feedback.fountain.com · read 10 Oct 2026
- AI hiring
- Fountain Hire uses AI agents to screen applicants, schedule interviews and follow up with candidates.fountain.com · read 15 Oct 2026
- Analytics
- Fountain provides local, regional and company-level hiring analytics and drag-and-drop workflow changes.getapp.com · read 15 Oct 2026
- API
- Fountain exposes REST APIs for programmatically managing applicants and workers across the product suite.developer.fountain.com · read 15 Oct 2026
- API access requirement
- Developer API access may require emailing Fountain before API keys appear in Company Settings.developer.fountain.com · read 15 Oct 2026
- API authentication
- The preferred Fountain One API flow uses OAuth client credentials and bearer tokens, while legacy Hire APIs use access tokens.developer.fountain.com · read 15 Oct 2026
- Applicant tracking
- The platform provides applications, screening, knockout questions, interview scheduling and offer-letter workflows.fountain.com · read 15 Oct 2026
- Career site
- Yesfountain.com · read 20 Sep 2026
- Certifications
- Fountain states it holds SOC 2 Type II, ISO/IEC 27001, and ISO/IEC 42001 certifications.fountain.com · read 10 Oct 2026
- Company founding
- Fountain was founded in 2014 by Keith Ryu and Jeremy Cai as OnboardIQ.flexjobs.com · read 15 Oct 2026
- Company size
- Crunchbase lists Fountain in the 251–500 employee range.crunchbase.com · read 15 Oct 2026
- Compliance features
- Fountain Compliance automates document collection, flags missing or incorrect records, and supports custom rules by region, role, or worker type.fountain.com · read 10 Oct 2026
- CRM
- Fountain includes candidate CRM functions such as talent communities, automated outreach and re-engagement triggers.fountain.com · read 15 Oct 2026
- Custom integration
- Fountain documents custom integrations using webhooks and PUT requests, including API calls to update applicant data and labels.developer.fountain.com · read 10 Oct 2026
- Documentation
- Public developer documentation includes API overviews, endpoint references, authentication guidance, custom integrations and webhook examples.developer.fountain.com · read 15 Oct 2026
- Existing systems
- Fountain says Cue can work through systems including UKG, SAP, ADP, and Workday, alongside job boards, calendars, and background-check tools.fountain.com · read 10 Oct 2026
- Funding extension
- Fountain announced a $100 million Series C extension in June 2022 led by B Capital Group to fund international expansion.fountain.com · read 15 Oct 2026
- Funding news
- Fountain announced an $85 million Series C round on November 1, 2021, with SoftBank and B Capital among the new investors.fountain.com · read 15 Oct 2026
