Forge
What it is
Forge is an AI loyalty and social commerce platform for restaurant hospitality brands. It gives guests rewards to earn and redeem, in-app ordering and reordering, and access to VIP memberships. Restaurant teams can run email and SMS campaigns, segment audiences, and use an AI marketing copilot to target customers with data from a restaurant’s loyalty app. The homepage lists integrations with Square, Toast, and Clover. Forge is available on the web, Android, and iOS; Forge Rewards also publishes restaurant-branded apps through Google Play and the Apple App Store for iPhone. Its partner form asks about a restaurant brand, store count, and POS company. Forge says it collects names, phone numbers, user IDs, location, product interactions, and partner information that includes POS authorization and transaction data. Pricing is on request. The company says support typically responds within one business day; for food quality, refunds, or missing items, customers should contact the restaurant first. The privacy policy does not specify a security certification or compliance standard.
For and against
For
- Guests can earn and redeem rewards.
- In-app ordering supports reordering.
- Email and SMS campaign channels are listed.
- Integrates with Square, Toast, and Clover.
Against
- Pricing is available on request.
- Food quality and missing-item issues go to restaurants first.
The verdict
Forge combines loyalty, ordering, memberships, and targeted marketing for restaurant brands. Brands should account for its request-based pricing and the support guidance for food, refund, and missing-item issues.
Who it suits
Forge suits restaurant brands looking for guest loyalty, ordering, memberships, and marketing tools. Its partner form is aimed at restaurant operators who can provide store-count and POS information.
Plans and prices
Restaurant platform
Restaurant brands; book a demo to get started
Read 9 Oct 2026 · joinforge.app
On the record
- Android
- Forge Rewards publishes restaurant-branded loyalty apps on Google Play.play.google.com · read 9 Oct 2026
- Audience
- Forge's partner form asks about a restaurant brand, its number of stores, and its POS company.partner.joinforge.app · read 9 Oct 2026
- Company
- Forge's homepage footer identifies the company as Forge Rewards, Inc.joinforge.app · read 9 Oct 2026
- Integrations
- The homepage says Forge integrates with Square, Toast, and Clover.joinforge.app · read 9 Oct 2026
- iOS
- Forge Rewards publishes restaurant-branded loyalty apps on the Apple App Store for iPhone.apps.apple.com · read 9 Oct 2026
- Loyalty
- The platform offers rewards that guests can earn and redeem.joinforge.app · read 9 Oct 2026
- Marketing
- Forge describes an AI marketing copilot that targets customers using data from a restaurant's loyalty app.joinforge.app · read 9 Oct 2026
- Memberships
- Forge lists VIP memberships as a platform feature.joinforge.app · read 9 Oct 2026
- Ordering
- Forge promotes in-app ordering and says guests can order and reorder through its platform.joinforge.app · read 9 Oct 2026
- Privacy
- Forge says it collects user names, phone numbers, user IDs, location, product interactions, and restaurant partner information including POS authorization and transaction data.joinforge.app · read 9 Oct 2026
- Product
- Forge describes itself as an AI loyalty and social commerce platform for restaurant hospitality brands.joinforge.app · read 9 Oct 2026
- Security
- The privacy policy does not specify a security certification or compliance standard.joinforge.app · read 9 Oct 2026
- Support
- Forge says its support team typically responds within one business day.joinforge.app · read 9 Oct 2026
- Support limits
- For food quality, refund, or missing-item issues, Forge asks customers to contact the restaurant first.joinforge.app · read 9 Oct 2026
