FaxTerra

FaxTerra is an online fax service for sending and receiving documents through a web browser, iPhone app, or Android app. It provides a virtual fax number, supports international faxing, and accepts PDF, JPG, PNG, HEIC, TIFF, GIF, BMP, and WebP files. Its free plan offers 10 pages per month for sending to US and Canadian fax numbers, with no credit card, ads, watermarks, branding, or bill-converting trial. Faxing stops when the allowance runs out, and incoming faxes beyond it remain inaccessible until refill or upgrade. Delivery confirmation arrives by email, and users can check fax status. Teams can share one number, inbox, sent history, and monthly pages; invitees are unlimited and there is no per-user fee. FaxTerra advertises 256-bit encryption. Paid plans can add HIPAA compliance, including a signed BAA, PHI-free notifications, and a six-year audit log. Credit pages bought separately do not expire. Starter costs $4.99 a month and includes 50 pages monthly and one fax number.

FaxTerra combines a small free sending allowance with inbound faxing, international support, and team sharing. Check the page limits and plan terms, especially if receiving faxes beyond an allowance matters.

FaxTerra suits individuals or teams who need browser or mobile faxing, including international sending and inbound faxes. Its shared inbox and number may suit teams, while paid HIPAA support is an option for organizations that need it.

Overview

FaxTerra is an online fax service for people who need to send and receive faxes from a browser, iPhone, or Android phone. It is best suited to individuals or teams that want flexible page-credit purchases alongside a fax number and shared inbox. Its generous platform and file support are balanced by a page cap that can interrupt both sending and access to incoming faxes.

Key features

Sending, receiving, and page limits

FaxTerra supports international faxing, inbound faxing, and a virtual fax number. The free tier covers 10 pages a month sent to numbers in the US and Canada. Sending stops when pages run out; incoming faxes beyond the account's allowance remain inaccessible until a refill or upgrade. That makes it important to choose a plan with enough room for expected inbound traffic, not just outbound pages.

Uploads support PDF, JPG, PNG, HEIC, TIFF, GIF, BMP, and WebP. Fax delivery confirmation arrives by email, and users can check fax status at any time. FaxTerra advertises 256-bit encryption. Paid plans can add HIPAA compliance with a signed BAA, notifications that exclude PHI, per-document encryption, and a six-year audit log.

Team access and retention

Teams share one fax number, inbox, sent history, and monthly page allowance. Unlimited invitees without a per-user fee can suit groups that need shared access without a seat charge, though all members draw from the same page pool. Business and Pro retain received faxes for one year and let users choose sent-document retention.

Pricing

The free plan is $0.00 per free, billed $0 forever, and includes 10 monthly pages for sending to US and Canadian numbers. It requires no credit card and has no ads, watermarks, branding, or bill-converting trial. The narrow geography and small quota make it a trial-free way to handle occasional domestic sending, not a dependable allowance for heavier use.

One-time credit packs are $1.99 per once for 10 sending pages, $4.99 per once for 30, or $9.99 per once for 100. Purchased credit pages never expire, which favors irregular faxing over a recurring subscription. Monthly credit entries are also $1.99 per month for 10 pages, $4.99 per month for 30, and $9.99 per month for 100, each billed as a one-time purchase.

The One-Time Fax Number plan is $14.99 per once for a number lasting 90 days and 50 pages; nothing renews. It suits a temporary need for a number, but the 90-day term is shorter than an ongoing monthly plan. Starter costs $4.99 per month for 50 pages monthly and one number, or $49.99 per year billed annually for the same monthly allowance and one number. Starter is the lower-commitment subscription; the annual option lowers the recurring billing cadence but requires annual payment.

Business is $9.99 per month for 200 pages monthly, one number, and one-year received-fax retention. Pro is $29.99 per month for 1,000 pages monthly and one number, with one-year received-fax retention and configurable sent-document retention. These plans suit higher-volume users, while Starter provides less capacity. Additional fax numbers cost $3.99 monthly each or $39.99 annually each. Downgrades create an invoice credit rather than a refund.

Platforms

FaxTerra works in a web browser and has iPhone and Android apps, so it supports desktop and mobile access. The same broad access can help teams and individuals who need to manage faxes across devices.

Who it's for

FaxTerra is a practical fit for people who fax occasionally, want pages that do not expire, or need a shared number and inbox without per-user fees. Its higher monthly allowances may suit teams with recurring fax workloads. It is a weaker fit when the free US-and-Canada allowance is too restrictive, when incoming faxes must remain accessible after a quota is reached, or when a team needs multiple numbers without added cost.

Pros and cons

• Pros: One-time credit packs never expire, so occasional users do not lose unused purchased pages to a billing cycle.
• Pros: Unlimited team invitees share a number and inbox without per-user fees, keeping shared access independent of seat count.
• Pros: Web, iPhone, and Android access plus support for eight file formats accommodates varied devices and documents.
• Cons: The free 10-page monthly allowance is limited to sending to US and Canadian numbers.
• Cons: Sending stops at the page limit, and incoming faxes beyond the allowance are inaccessible until a refill or upgrade.
• Cons: Extra fax numbers add a monthly or annual charge, and downgrades result in invoice credit rather than a refund.

Alternatives

Online Fax Services is a broader category list for comparing services.

FAX.PLUS is worth considering if a 30-day free period on paid plans matters more than FaxTerra's monthly free allowance; its free plan includes 10 pages total.

TELUS Cloud Fax is a paid option with one local or toll-free number and 300 pages monthly, including 200 inbound and 100 outbound, for $14.95 per month.

WestFax may fit a solo user seeking 500 pages monthly and one user license for $14.99 per month, or a team comparing its five-user plan.

iFax offers a paid Basic plan with 200 pages for $12.49 per month and a Plus plan with 500 pages and one number for $24.99 per month.

eFax is a paid alternative with Personal, Business, and Corporate plans.

FAXAGE is a paid alternative with a monthly base fee per line on its Lite plan, plus per-minute overage charges and a setup fee.

FaxBurner is another freemium choice, with a disposable number, 25 inbound pages monthly, and five outbound pages total on its free plan.

eGoldFax is a paid alternative.

Verdict

Choose FaxTerra if you want a shared fax workspace, access on web and mobile, and the option to buy non-expiring pages rather than commit to recurring service. The key reason to look elsewhere is its hard page-limit behavior: when the allowance is exhausted, sending stops and excess incoming faxes cannot be accessed until you refill or upgrade.