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FaceUp Employee Relations
FaceUp Employee Relations · Mt Pleasant, South Carolina, United States · founded 2017
What it is
FaceUp Employee Relations gives HR and compliance teams a system for receiving reports and managing cases involving grievances, misconduct and other workplace concerns. Employees can report anonymously and continue a two-way exchange using a private case key. Case management includes assignment, collaboration, comments, attachments, priorities, due dates, personal-data redaction and an activity audit trail. Structured investigations can keep evidence, participants, findings and documented outcomes in a case record. Aggregated reporting across teams, locations and categories can help teams identify patterns and monitor risk areas. FaceUp includes reporting in 113 languages on every plan and says it connects to 8,000+ apps, including Slack, Microsoft Teams, Jira and BambooHR. It is available on Android, iOS and web, with workflow automation. FaceUp says it is ISO 27001 certified and GDPR compliant, and hosts data on SOC 2-certified AWS infrastructure. Pricing is by request and depends on headcount and selected capabilities; there is no free plan.
For and against
For
- Anonymous reports support two-way communication
- Case records include an activity audit trail
- Reporting covers 113 languages on every plan
- Integrates with Slack, Microsoft Teams, Jira and BambooHR
- Hosting locations include four listed regions
Against
- No free plan is available
- Pricing depends on headcount and selected capabilities
- Administrator limits apply to Starter and Professional
The verdict
FaceUp combines confidential intake with structured case handling, investigations and aggregated reporting. Its quote-based pricing and plan-specific administrator limits are worth considering when choosing a setup.
Who it suits
This system suits HR and compliance teams that need anonymous reporting, investigation records and case workflows. It may also suit organizations looking to review patterns across teams, locations or categories.
Plans and prices
Starter
5 administrators
Read 20 Sep 2026 · faceup.com
Professional
10 administrators
Read 20 Sep 2026 · faceup.com
Enterprise
Unlimited administrators · Single Sign-On access control · Advanced security and permission management · Support for multi-entity and multi-country setups
Read 20 Sep 2026 · faceup.com
Custom quote
Platform fee plus selected capabilities · priced on headcount · everyone who can report counts · no per-report charge
Read 4 Oct 2026 · faceup.com
On the record
- Analytics
- Aggregated reporting insights across teams, locations, and categories help identify patterns and monitor risk areas.faceup.com · read 4 Oct 2026
- Anonymous reporting
- Employees can submit reports anonymously and continue two-way communication using a private case key.faceup.com · read 4 Oct 2026
- Case management
- Case management includes assignment, collaboration, comments, attachments, priorities, due dates, personal-data redaction, and an activity audit trail.faceup.com · read 4 Oct 2026
- Company history
- FaceUp says it was founded in 2017 by Jan Slama, David Spunar, and Pavel Ihm, and expanded from schools into workplace compliance, HR, and ethics in 2020.faceup.com · read 4 Oct 2026
- Integrations
- FaceUp says it connects to 8,000+ apps and lists Slack, Microsoft Teams, Jira, BambooHR, and other integrations.faceup.com · read 4 Oct 2026
- Investigations
- The platform supports structured investigations with evidence, participants, findings, and documented outcomes in a case record.faceup.com · read 4 Oct 2026
- Languages
- FaceUp includes reporting in 113 languages on every plan.faceup.com · read 4 Oct 2026
- Pricing limits
- Pricing depends on headcount and selected capabilities; the headcount is set at contract and reviewed at renewal, with no mid-term charge for growth.faceup.com · read 4 Oct 2026
- Privacy controls
- FaceUp says reporter IP addresses are not logged, attachment metadata is stripped, and teams can choose data hosting in the United States, European Union, United Arab Emirates, or Australia.faceup.com · read 4 Oct 2026
- Purpose
- FaceUp gives HR and compliance teams a reporting and case-management system to address grievances, misconduct, and other employee-relations issues.faceup.com · read 4 Oct 2026
- Security
- FaceUp says it is ISO 27001 certified and GDPR compliant, and hosts data on SOC 2-certified AWS infrastructure.faceup.com · read 4 Oct 2026
- Setup
- FaceUp says teams configure reporting forms, categories, workflows, and permissions themselves, with most teams live in hours and optional help from its success team.faceup.com · read 4 Oct 2026
- Support
- Included support options listed on the pricing page are chat and email, alongside self-serve setup guides, templates, a knowledge base, and data migration.faceup.com · read 4 Oct 2026
- Workflow automation
- Yesfaceup.com · read 20 Sep 2026
