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EZO AssetSonar

EZO AssetSonar · Nevada, United States · founded 2011

What it is

EZO AssetSonar is a cloud IT management system connecting IT assets, users, software, tickets, patches, and workflows. It tracks hardware ownership, location, custody, warranties, service records, and lifecycle history. Its software management covers installations, SaaS records, license use, renewals, costs, and assigned users. IT service management links requests and incidents to users, devices, software, licenses, warranties, SLAs, approvals, and service history. Workflows can route tickets, start offboarding tasks, update asset records, and escalate SLA risks. Zoe AI Copilot uses asset context to help triage, diagnose, assign, summarize, and respond to tickets. Listed integrations include Microsoft Intune, Jamf Pro, Google Workspace, Microsoft 365, Okta, Slack, Zendesk, and Dell. AssetSonar is aimed at mid-market IT teams, ITAM managers, IT operations leaders, service desk teams, CIOs, and Finance teams. Platforms include Android, iOS, web, API, and extension. ITAM is $0.75 per month; ITSM, which includes ITAM, is $1.08 per month. Advanced Software Asset Management is a $0.42 per month add-on for either plan. There is no free plan; a free trial is offered without a credit card.

For and against

For

  • Tracks hardware ownership, warranties, service, and lifecycle history.
  • Connects software licenses, renewals, costs, and assigned users.
  • Workflows can route tickets and escalate SLA risks.
  • AI Copilot assists with ticket triage and responses.
  • Free trial requires no credit card.

Against

  • No free plan.
  • ITAM starts at $0.75 per month.
  • Advanced Software Asset Management is an add-on.

The verdict

AssetSonar combines asset and software records with service management and workflow automation. Its plans cover different IT management needs, with the listed monthly prices and a separate software management add-on.

Who it suits

AssetSonar suits mid-market IT teams and roles managing IT assets, software, and service requests. Its ITSM plan also serves teams handling incidents, changes, and SLAs.

Plans and prices

ITAM

$0.75a month

Volume-based discounts available for 1,000+ assets · Mobile App · Integrations · Workflow Automations

ITSM (ITAM included)

$1.08a month

Volume-based discounts available for 1,000+ assets · Unlimited agents · Request, incident, problem, and change management · Knowledge Base

Advanced Software Asset Management

$0.42usage-based

Add-on available with ITAM or ITSM · Software discovery and tracking · Chrome & Edge browser plugin · License optimization

Every plan, in full

On the record

AI feature
Zoe AI Copilot helps triage, diagnose, assign, summarize, and respond to tickets using asset context.ezo.io · read 4 Oct 2026
Barcode scanning
Yesezo.io · read 23 Sep 2026
Contract tracking
Yesezo.io · read 23 Sep 2026
Deployment
cloudezo.io · read 23 Sep 2026
Employee self-service
Yesezo.io · read 23 Sep 2026
Hardware management
It tracks hardware ownership, location, custody, warranties, service records, and lifecycle history.ezo.io · read 4 Oct 2026
Hosting
EZO says all its products are hosted on Amazon Web Services.ezo.io · read 4 Oct 2026
Integrations
Listed integrations include Microsoft Intune, Jamf Pro, Google Workspace, Microsoft 365, Okta, Slack, Zendesk, and Dell.ezo.io · read 4 Oct 2026
Intended users
AssetSonar says it is built for mid-market IT teams, ITAM managers, IT operations leaders, service desk teams, CIOs, and Finance teams.ezo.io · read 4 Oct 2026
IT service management
It connects requests and incidents to users, devices, software, licenses, warranties, SLAs, approvals, and service history.ezo.io · read 4 Oct 2026
Product
AssetSonar connects IT assets, users, software, tickets, patches, and workflows in one IT management system.ezo.io · read 4 Oct 2026
Security
EZO states it is CSA STAR Level 1 certified, SOC 2 compliant, and ISO/IEC 27001 certified.ezo.io · read 4 Oct 2026
Software license tracking
Yesezo.io · read 23 Sep 2026
Software management
It manages software installs, SaaS records, license usage, renewals, costs, and assigned users.ezo.io · read 4 Oct 2026
Paid from
0.75ezo.io · read 23 Sep 2026
Support
The product page says queries during setup and daily use are resolved in under three hours.ezo.io · read 4 Oct 2026
Trial
The product page offers a free trial with no credit card required and describes a 14-day guided setup.ezo.io · read 4 Oct 2026
Workflow automation
Workflows can route tickets, trigger offboarding tasks, update asset records, and escalate SLA risks.ezo.io · read 4 Oct 2026

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