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On the recordRead 4 Oct 202616 facts
Esendex
Nottingham, United Kingdom
Plans and prices
Starter
£54a month
500 messages · SMS · virtual mobile number · local support
Read 4 Oct 2026 · esendex.co.uk
Growth
£143a month
2,500 messages · SMS · virtual mobile number · local support
Read 4 Oct 2026 · esendex.co.uk
Enterprise
£468a month
10,000 messages · SMS · virtual mobile number · local support
Read 4 Oct 2026 · esendex.co.uk
On the record
- API
- The multichannel API supports SMS, WhatsApp, RCS and email, with documentation and integration support.esendex.co.uk · read 4 Oct 2026
- Channels
- The platform brings SMS, WhatsApp, RCS and email together in one workspace.esendex.co.uk · read 4 Oct 2026
- Data protection
- The security statement says personal data is encrypted at rest and in transit using TLS 1.2 or above.enhancedsupport.esendex.co.uk · read 4 Oct 2026
- Data retention
- Visible message history is retained for 180 days by default and can be configured from 0 to 730 days, subject to regional requirements.enhancedsupport.esendex.co.uk · read 4 Oct 2026
- Free trial
- The site advertises a no-commitment 7-day free trial.esendex.co.uk · read 4 Oct 2026
- Integration partners
- The integration partners page lists providers including I am Property, Journey Hospitality, Spotler and Point of Rental Software.esendex.co.uk · read 4 Oct 2026
- Integrations
- Listed software integration guides cover Zendesk, Goldmine and Outlook SMS integrations.esendex.co.uk · read 4 Oct 2026
- Messaging tools
- The platform includes analytics and real-time insights to track delivery, measure engagement and optimise performance.esendex.co.uk · read 4 Oct 2026
- Product
- Esendex offers a messaging platform and APIs for business customer communications.esendex.co.uk · read 4 Oct 2026
- Security
- Esendex says it is ISO 27001 certified and supports GDPR compliance; its UK Connect platform is also certified to Cyber Essentials and NHS DSPT.enhancedsupport.esendex.co.uk · read 4 Oct 2026
- Service level
- The security statement specifies a 99.90% availability service level agreement and a response to priority 1 incidents within 60 minutes of contact.enhancedsupport.esendex.co.uk · read 4 Oct 2026
- Support
- The pricing page says phone, email and chat support is free and unlimited.esendex.co.uk · read 4 Oct 2026
- Target customers
- Esendex says it serves sectors including retail, transport and logistics, healthcare, financial services, local government and utilities.esendex.co.uk · read 4 Oct 2026
- Use cases
- Esendex describes uses including marketing campaigns, customer service, delivery notifications, appointment reminders and internal updates.esendex.co.uk · read 4 Oct 2026
