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ELO Digital Office

Stuttgart, Germany

What it is

ELO Digital Office’s ELO ECM Suite manages business documents and information while automating processes in a centralized platform. It supports document storage and protection, lifecycle management, search, collaboration, and workflow automation. Low-code tools are available for process modeling, and the ELO Assistant can answer document queries conversationally, use context, suggest actions, and create summaries. Organizations can deploy the suite as cloud SaaS, a managed service, or on company servers or a private cloud. Listed integrations include Microsoft 365, Microsoft, SAP, Salesforce, abas, CAS, and middleware. ELO describes GDPR workflow controls such as retention and deletion automation, dashboards, logging, data export, portability, and encryption-enabled storage. Its HIPAA-related controls are intended to support requirements when configured and used appropriately. ELO states it is certified to ISO 9001:2015 and ISO/IEC 27001:2022. Clients include Java, web, and desktop options, as well as iOS and Android apps. Pricing is on request through certified ELO Business Partners; individual products and solutions may vary by country.

For and against

For

  • Supports cloud, managed service, and in-house deployment.
  • Low-code tools support process modeling.
  • Assistant can answer document queries and create summaries.
  • Offers Android, iOS, web, and desktop clients.

Against

  • Pricing is available on request.
  • Products and solutions may vary by country.
  • Support requests go to the installing ELO Business Partner.

The verdict

ELO ECM Suite brings document management, workflow automation, and an AI assistant together with multiple deployment choices. Prospective customers need to request pricing through a certified ELO Business Partner.

Who it suits

The suite is intended for organizations ranging from mid-sized companies to global enterprises. It may suit teams seeking document management, process automation, and configurable deployment options.

Plans and prices

ELO ECM Suite

Priced on request

Purchase through certified ELO Business Partners · Cloud, managed service, or in-house deployment

Every plan, in full

On the record

AI assistant
The ELO Assistant supports conversational document queries, contextual comprehension, suggested actions, and automatic summaries.elo.com · read 1 Oct 2026
Availability limit
ELO states that individual products and solutions may vary by country.elo.com · read 1 Oct 2026
Clients
ELO documentation lists Java, web, and desktop clients plus ELO apps for iOS and Android.docs.elo.com · read 1 Oct 2026
Core function
ELO ECM Suite combines document management, process automation, and AI-powered information processing in one centralized platform.elo.com · read 1 Oct 2026
Customer profile
ELO says its solutions scale from mid-sized companies to global enterprises across industries and departments.elo.com · read 1 Oct 2026
Deployment
ELO ECM Suite is available as cloud SaaS, managed service, or in-house deployment on company servers or a private cloud.elo.com · read 1 Oct 2026
Document management
The platform stores and protects business information, manages documents across their lifecycle, automates workflows, supports search, and enables collaboration.elo.com · read 1 Oct 2026
GDPR support
ELO describes fixed identifiers, automated deletion and retention, GDPR dashboards, logging, data export, portability, and encryption-enabled storage for GDPR workflows.elo.com · read 1 Oct 2026
HIPAA support
ELO ECM Suite includes technologies and controls intended to support HIPAA requirements when configured and used appropriately, including role-based access, encryption, and audit logging.elo.com · read 1 Oct 2026
Integrations
ELO lists integrations with Microsoft 365, Microsoft, SAP, Salesforce, abas, CAS, and middleware.elo.com · read 1 Oct 2026
Low-code
ELO provides low-code development for process modeling.elo.com · read 1 Oct 2026
Security certifications
ELO Digital Office states that it is certified to ISO 9001:2015 and ISO/IEC 27001:2022.elo.com · read 1 Oct 2026
Support
Customers are instructed to contact the ELO Business Partner that installed their system for product support.elo.com · read 1 Oct 2026

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