Eckoh Secure Call Recording

No phone app

6.2No. 12 of 22
in Call Recording Software

Recognised40% of the score36
Phone app26% of the score0
Documented20% of the score93
Free plan14% of the score30

Free plan: No
Runs on: self-hosted, Web

Summary

Eckoh Secure Call Recording is ranked #12 of 22 in call recording software on Samsung Mobile US Press. It runs on Self-hosted, Web.

Eckoh Secure Call Recording plans and pricing

All plans

Secure Call Recording Not published Pricing not stated on the product page; request a demo eckoh.com · 4 Oct 2026

Compared on call recording software

Call capture: botheckoh.com
Call transcription: Yeseckoh.com
Searchable archive: Yeseckoh.com

Facts

Purpose: Captures and analyzes customer conversations while automatically redacting sensitive data.eckoh.com · 4 Oct 2026
Search: Supervisors can search and filter calls to find the recordings they need.eckoh.com · 4 Oct 2026
Redaction: The product automatically redacts sensitive data from call recordings to support a PCI DSS compliant contact center environment.eckoh.com · 4 Oct 2026
Auto-tagging: Automated tags highlight keywords or phrases so users can navigate to points of interest in recordings.eckoh.com · 4 Oct 2026
Sentiment: On-demand transcription helps users spot customer pain points without listening to thousands of calls.eckoh.com · 4 Oct 2026
Cross-system view: The product can capture insights across hybrid workforces, contact centers, different systems, and calls handled by outsourcing partners.eckoh.com · 4 Oct 2026
Integrations: The product page names Genesys, Cisco, Avaya, Twilio, and Amazon Connect as telephony connections.eckoh.com · 4 Oct 2026
Cloud delivery: Eckoh describes Secure Call Recording as a managed cloud solution.eckoh.com · 4 Oct 2026
Deployment note: Eckoh's 2023 launch announcement says the product was designed primarily for cloud use and was also available to existing on-premise clients.eckoh.com · 4 Oct 2026
Security: Eckoh says every solution runs on infrastructure that meets PCI DSS Level 1 and SOC 2 standards.eckoh.com · 4 Oct 2026
Business rules: The launch announcement says companies can build rules to eliminate other types of data or dialogue they do not want to store.eckoh.com · 4 Oct 2026
Analysis features: The launch announcement describes AI-powered transcription, sentiment and emotion recognition as included in the solution.eckoh.com · 4 Oct 2026
Support: Existing customers can use Eckoh's online support portal or email [email protected]; the contact page also lists US and UK support phone numbers.eckoh.com · 4 Oct 2026
Customer size: Eckoh says the product may not be cost-effective for contact centers with fewer than 50 agents.eckoh.com · 4 Oct 2026
Intended customers: Eckoh says it secures payments for global contact centers, enterprises, and service providers.eckoh.com · 4 Oct 2026