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On the recordRead 4 Oct 202613 facts
EAP Expert
Mississauga, Ontario, Canada
Plans and prices
EAPx Cloud
Priced on request
Minimum purchase of 4 licenses
Read 4 Oct 2026 · eapexpert.com
On the record
- Cloud access
- EAPx Cloud is described as a 100% web-based platform accessible from anywhere.eapexpert.com · read 4 Oct 2026
- Core features
- The product page lists case management, visual reporting, dashboards, and customer insights.eapexpert.com · read 4 Oct 2026
- Data hosting
- The privacy policy says that for a local instance not hosted by EAP Expert, the company does not host, store, transmit, or receive information entered through that product.eapexpert.com · read 4 Oct 2026
- Integrations
- The integrations page lists Twilio, Cronofy, Telus Health, E-Fax, Adobe Sign, and DocuSign.eapexpert.com · read 4 Oct 2026
- Online intake
- Online Intake lets end users request services and submit information through self-serve web forms, which sync with EAPx and attach to case files.eapexpert.com · read 4 Oct 2026
- Privacy
- The privacy policy says EAP Expert does not sell or trade collected personal information and may provide access to it to authorized contractors and third-party agents.eapexpert.com · read 4 Oct 2026
- Provider network
- The maker describes ProviderFiles as a case management solution for supporting an EAP provider network.eapexpert.com · read 4 Oct 2026
- Security certification
- EAP Expert says it achieved ISO 27001 accreditation for information security.eapexpert.com · read 4 Oct 2026
- Support
- Customers are asked to submit software issues as service desk tickets, with a phone number provided for high-priority needs when the portal is inaccessible.eapexpert.com · read 4 Oct 2026
- Training
- The EAPx Cloud page says the company provides a training program for customer teams after onboarding.eapexpert.com · read 4 Oct 2026
- What it does
- EAPx Cloud is case management software for running an Employee Assistance Program business.eapexpert.com · read 4 Oct 2026
- Who it serves
- EAP Expert says it focuses on the EAP industry, including programs for health care systems and post-secondary institutions.eapexpert.com · read 4 Oct 2026
