DeskMoz

Plans and prices

Every plan, in full

On the record

Channels

Its support covers voice, chat, email, and social media.deskmoz.com · read 11 Oct 2026

Chat channels

omnichanneldeskmoz.com · read 20 Sep 2026

Chat encryption

The privacy policy says LiveChat connections use 256-bit SSL encryption and information received from LiveChat APIs is end-to-end encrypted.deskmoz.com · read 11 Oct 2026

Company history

DeskMoz says Ashish Biyani and Nishant Singhvi founded it on 4 May 2005.deskmoz.com · read 11 Oct 2026

Dashboard

A real-time dashboard provides information about calls, chats, and processes.deskmoz.com · read 11 Oct 2026

Data handling

DeskMoz says it does not automatically collect information from customers of its clients and uses their information to answer questions, provide chat support, and generate sales leads.deskmoz.com · read 11 Oct 2026

Integrations

DeskMoz describes native and Zapier integrations, with Zapier triggers for new chats, sales leads, and support tickets.deskmoz.com · read 11 Oct 2026

Live agent chat

Yesdeskmoz.com · read 20 Sep 2026

Operations

Services include customer support, lead generation, and operational support such as billing, data, and claims processing.deskmoz.com · read 11 Oct 2026

Pilot

The company offers a 10-day no-obligation pilot project, which it also describes as a free trial.deskmoz.com · read 11 Oct 2026

Pricing terms

DeskMoz says setup is free, it does not require a credit card to get started, and quotes are tailored to services and volume.deskmoz.com · read 11 Oct 2026

Reporting

DeskMoz offers reports with insights intended to help optimize processes and customer interactions.deskmoz.com · read 11 Oct 2026

Security

Its privacy policy lists security audits, HTTPS-secured website and dashboard communications, employee background checks and NDAs, and a commitment to notify clients of a breach within 72 hours.deskmoz.com · read 11 Oct 2026

Service

DeskMoz provides outsourced customer support and business process services, including call center and live chat support.deskmoz.com · read 11 Oct 2026

Staffing

DeskMoz says its CX professionals are trained, skilled, in-house employees.deskmoz.com · read 11 Oct 2026

Support availability

DeskMoz says its customer support service is available 24/7 and offers live chat for questions.deskmoz.com · read 11 Oct 2026

Visitor tracking

Yesdeskmoz.com · read 20 Sep 2026

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