Delam
Toronto, Ontario, Canada
What it is
Delam is paid software for medical spas and aesthetic clinics, combining clinic management capabilities with a branded patient app. The company says it serves clinics in Canada and the United States. Clinics can define membership fees, eligible services, benefits, and terms, while Delam tracks plans and billing. The patient app presents memberships, rewards, the clinic shop, and appointments. Stripe Subscriptions supports monthly or annual billing, prorated plan changes, failed-card dunning, and cancellation; unused monthly credits can roll over to a configurable cap.
The full clinic platform is scoped to cover scheduling, patient records, staff access, payments, consent, and reporting. The maker also lists reminders, digital intake forms, and online payments. An optional connected setup for clinics keeping existing software is in development, requires a compatibility assessment, and is not a universal connector or promise of automatic synchronization. Pricing is quoted individually, with no fixed plan prices published. Proposals are intended to specify setup, recurring service, support scope, usage fees, connected-system costs, and third-party transaction charges. Delam says patient data is hosted in Canada and describes encryption at rest and in transit. It lists PIPEDA, PHIPA, and Quebec Law 25 as live; HIPAA and SOC 2 Type II attestation were listed for 2026.
For and against
For
- Branded app presents memberships, rewards, and appointments
- Supports monthly and annual membership billing
- Unused monthly credits can roll over
- Lists reminders and digital intake forms
Against
- No fixed plan prices are published
- Connected setup is still in development
- No universal connector or automatic synchronization promise
The verdict
Delam combines membership management and a patient-facing app, with a broader clinic platform available for scoping. Clinics keeping existing software should assess compatibility and request a proposal defining costs and support.
Who it suits
Delam is aimed at medical spas and aesthetic clinics in Canada and the United States. It may suit clinics seeking memberships and a branded patient app, including those evaluating a broader clinic platform.
Plans and prices
Alongside your software
Supported-interface assessment · integration and maintenance scope · payment and refund reconciliation
Read 9 Oct 2026 · delam.ai
Your full platform
Workflow and clinical requirements · data migration and training · operations and patient experience
Read 9 Oct 2026 · delam.ai
Your patient app
Branding and patient experience · membership and rewards scope · setup, support, and recurring service
Read 9 Oct 2026 · delam.ai
On the record
- Clinic platform
- The full clinic platform is scoped to cover scheduling, patient records, staff access, payments, consent, and reporting.delam.ai · read 9 Oct 2026
- Company
- The site identifies the company as Delam Technologies Inc. and lists Toronto, Canada.delam.ai · read 9 Oct 2026
- Compliance
- Delam's security page says PIPEDA, PHIPA, and Quebec Law 25 are live, while HIPAA and SOC 2 Type II attestation were listed for 2026.delam.ai · read 9 Oct 2026
- Connected setup
- The optional connection for clinics keeping existing software is in development and requires compatibility assessment.delam.ai · read 9 Oct 2026
- Connected systems
- A connected patient experience for clinics keeping existing software is in development and requires assessment of each vendor interface and booking handoff.delam.ai · read 9 Oct 2026
- Encryption and auditing
- Delam says it uses AES-256-GCM field-level encryption, TLS 1.3 in transit, role-based access, and seven-year default audit retention.delam.ai · read 9 Oct 2026
- Extension availability
- Delam says its optional extension is in development and is not a live universal connector.delam.ai · read 9 Oct 2026
- Integration limit
- Delam says it does not currently offer a universal extension or promise automatic synchronization.delam.ai · read 9 Oct 2026
- Intended customers
- Delam describes its product for medical spas and aesthetic clinics in Canada and the United States.delam.ai · read 9 Oct 2026
- Membership credits
- Unused monthly membership credits can roll over up to a configurable cap.delam.ai · read 9 Oct 2026
- Memberships
- Clinics can define membership fees, eligible services, benefits, renewal terms, and cancellation terms, while Delam manages the plan and billing.delam.ai · read 9 Oct 2026
- Patient app
- The branded patient app presents memberships, rewards, the clinic shop, and appointment experience.delam.ai · read 9 Oct 2026
- Payments
- The memberships page says Stripe subscriptions support monthly or annual billing, prorated plan changes, failed-card dunning, and cancellation.delam.ai · read 9 Oct 2026
- Payment security
- Delam says payments are tokenized through Stripe, raw card data does not touch its servers, and PCI DSS is provided via Stripe.delam.ai · read 9 Oct 2026
- Payments integration
- Delam's memberships page says Stripe Subscriptions supports monthly or annual billing, prorated upgrades and downgrades, failed-card dunning, and cancellation.delam.ai · read 9 Oct 2026
- Platform features
- The clinic platform describes scheduling, patient records, staff access, payments, consent, and reporting as areas to review in an implementation.delam.ai · read 9 Oct 2026
- Pricing
- Delam says the connected offering is quoted individually and that it has no fixed plan prices published yet.delam.ai · read 9 Oct 2026
- Product
- Delam describes itself as medical spa and aesthetic clinic software combining a clinic management platform with a branded patient app.delam.ai · read 9 Oct 2026
