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On the recordRead 1 Oct 202616 facts
CMW Lab CMDB and Service Inventory
Foxboro, Massachusetts, USA
Plans and prices
CMW Platform
$349a year
per active user · volume discounts
Read 1 Oct 2026 · cmwlab.com
On the record
- API standards
- CMW Lab web services API complies with SOAP 1.1 and WSDL 1.1 and supports .NET 4.0 and C# development platforms.cmwlab.com · read 1 Oct 2026
- Asset management
- Asset Management provides a budget view of IT assets and supports full asset lifecycle management.cmwlab.com · read 1 Oct 2026
- Change management
- The CMDB can register, schedule, authorize and implement changes while considering configuration dependencies and potential SLA impact.cmwlab.com · read 1 Oct 2026
- Configuration lifecycle
- The product provides a federated representation of managed resources and complete configuration lifecycle management focused on service impact analysis and service quality.cmwlab.com · read 1 Oct 2026
- Deployment
- CMW Lab offers cloud-based SaaS and on-premise self-hosted deployment options.cmwlab.com · read 1 Oct 2026
- Impact and SLA
- The software correlates infrastructure events with customer-facing services and SLAs, provides business impact analysis, and calculates potentially incurred penalties.cmwlab.com · read 1 Oct 2026
- Integrations
- CMW Platform provides web-services API integration with systems such as Microsoft Outlook, Active Directory, Salesforce and SurveyGizmo.cmwlab.com · read 1 Oct 2026
- Purpose
- CMW Lab CMDB and Service Inventory provides an integrated view of IT assets, technologies and services for ITSM processes.cmwlab.com · read 1 Oct 2026
- Resilience
- The platform supports redundant servers, data storage and processing nodes, plus additional request-processing servers for scalability.kb.cmwlab.com · read 1 Oct 2026
- Scaling
- CMW Lab says the CMDB supports small-business and enterprise implementations with unlimited data and process scaling capabilities.cmwlab.com · read 1 Oct 2026
- Security
- The platform supports Kerberos and OpenID authentication, firewalls, reverse proxies and role-based security.kb.cmwlab.com · read 1 Oct 2026
- Security disclosure
- CMW Lab accepts vulnerability reports but does not offer a bug bounty or compensation for disclosure.cmwlab.com · read 1 Oct 2026
- Support
- CMW Lab provides a support request channel, product tutorials, FAQs, how-to materials and certification training options.cmwlab.com · read 1 Oct 2026
- Target customers
- The CMDB supports managed service providers, system integrators and telecom operators serving multiple external and internal customers.cmwlab.com · read 1 Oct 2026
