Chatlio

Plans and prices

Every plan, in full

On the record

Availability

The widget can follow operating hours or Slack presence, be switched manually, and show an offline contact form or be hidden.chatlio.com · read 12 Oct 2026

Company

The company identifies itself as Chatlio LLC, says it was founded in Seattle, Washington, and describes its team as distributed.chatlio.com · read 12 Oct 2026

Compliance

Chatlio states that it is GDPR compliant and links to its Data Privacy Framework participant listing.chatlio.com · read 12 Oct 2026

Customization

Every plan includes full CSS customization, and the widget’s shape, color, text and language can be changed.chatlio.com · read 12 Oct 2026

Engagement

Triggers can send messages based on time on a page, scrolling or a return visit, and pre-chat questions can collect visitor details.chatlio.com · read 12 Oct 2026

Integrations

The product lists APIs, webhooks, Zapier and Segment, alongside Slack and Discord team platforms.chatlio.com · read 12 Oct 2026

Limits

Mini includes 2 operators, Team 5, Business 15 and Scale 50; the pricing page also sets monthly conversation and widget limits for each plan.chatlio.com · read 12 Oct 2026

Mobile

Operators can answer visitors through the Slack mobile app, and Chatlio says there is no separate Chatlio app to install.chatlio.com · read 12 Oct 2026

Product

Chatlio connects a website chat widget to Slack or Discord so a team can answer visitors from its workspace.chatlio.com · read 12 Oct 2026

Security

Chatlio says data is encrypted in transit using TLS and at rest in its databases and storage systems, including stored chat content when history storage is enabled.chatlio.com · read 12 Oct 2026

Support

Chatlio offers product help by email or through its website chat widget; Business includes priority support and Scale includes a direct line to the founder.chatlio.com · read 12 Oct 2026

Team support

Several teammates can join the same visitor conversation, and each visitor gets a dedicated Slack channel.chatlio.com · read 12 Oct 2026

Visitor context

Operators can see visitor location, page, local time, browser and operating system, along with details provided through identify().chatlio.com · read 12 Oct 2026

Widget setup

The widget is installed by adding an embed snippet to a website, with guides for React, Next.js, WordPress, Shopify, Squarespace and Webflow.chatlio.com · read 12 Oct 2026

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