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On the recordRead 12 Oct 202612 facts
Chatasist
Plans and prices
Free
Free
2 seats · 1 website widget channel · 1 knowledge base · 100 AI resolutions/month
Read 12 Oct 2026 · help.chatasist.com
Starter
$49a month, billed yearly
5 seats · unlimited channels · 3 knowledge bases · 500 AI resolutions/month
Read 12 Oct 2026 · help.chatasist.com
Growth
$149a month, billed yearly
15 seats · unlimited channels · 10 knowledge bases · 1,500 AI resolutions/month
Read 12 Oct 2026 · help.chatasist.com
Scale
$449a month, billed yearly
50 seats · unlimited channels · unlimited knowledge bases · 4,500 AI resolutions/month
Read 12 Oct 2026 · help.chatasist.com
Enterprise
$1,499a month, billed yearly
150 seats · unlimited channels · unlimited knowledge bases · 15,000 AI resolutions/month
Read 12 Oct 2026 · help.chatasist.com
On the record
- Action integrations
- On Scale and above, AI action tools include Slack, Microsoft Teams, Linear, Jira, ClickUp, Monday.com, Shopify, Stripe, Google Calendar and Calendly.help.chatasist.com · read 12 Oct 2026
- AI features
- The AI agent answers from its knowledge base, can open tickets, and can hand conversations to a human with a summary.chatasist.com · read 12 Oct 2026
- Calls
- Chatasist supports in-chat one-to-one voice and video calls with optional recording; video-call minutes are billed at $0.05 per minute.help.chatasist.com · read 12 Oct 2026
- Channels
- Its inbox supports website chat, WhatsApp, Telegram, Facebook and Instagram, and email-to-ticket workflows.help.chatasist.com · read 12 Oct 2026
- CRM integrations
- Supported CRMs are HubSpot, Pipedrive, Salesforce, Intercom, Close and Apollo; CRM lookup is available from Growth, while creating or updating records requires Scale or above.help.chatasist.com · read 12 Oct 2026
- Knowledge sources
- The knowledge base can ingest URLs, files and text, and the documentation lists connectors including Notion, Confluence, GitHub, Google Drive, Dropbox and Slack.help.chatasist.com · read 12 Oct 2026
- Mobile availability
- The website says iOS and Android apps are planned, with download links to activate at launch.chatasist.com · read 12 Oct 2026
- Plan limits
- AI resolutions are quota-based and the agent soft-stops when the quota is reached; the documentation says there is no per-resolution overage charge.help.chatasist.com · read 12 Oct 2026
- Product
- Chatasist is an omnichannel customer support platform with a shared inbox staffed by human agents and a knowledge-grounded AI agent.help.chatasist.com · read 12 Oct 2026
- Security
- The privacy policy says the company uses technical and organizational measures designed to protect personal information, while noting that internet transmission and storage cannot be guaranteed completely secure.chatasist.com · read 12 Oct 2026
- Support
- Product support is available through the help center, in-app support chat and [email protected], with stated hours Monday–Friday, 09:00–18:00 GMT+3.chatasist.com · read 12 Oct 2026
- Tickets and CRM
- The platform includes Kanban ticketing and a lightweight CRM that links conversations to customer profiles.help.chatasist.com · read 12 Oct 2026