CareWay

CareWay is a Canadian AI medical scribe for healthcare professionals. It records consultations and turns them into clinical notes, using ambient capture or clinician-provided voice or typed instructions. Clinicians can start with pre-made templates or create custom ones for structured documentation; transcripts can also be turned into referral letters, summaries, and patient handouts. CareWay names MYLE as its EMR integration and says notes can be generated directly in a patient file. Its Android and iOS mobile app captures consultations on a phone and syncs automatically, with notes available for review and finalization on mobile or the web. CareWay says data is encrypted, stored on servers in Quebec, and original data is automatically deleted after 48 hours. It lists PIPEDA, TGV (MSSS), Quebec Law 25, and Law 3 among its privacy and security standards. Patient consent is required before recording voices and clinical information. The free plan is offered to resident physicians; Unlimited Scribe is listed at $135 a month billed annually. The pricing note states paid plans start at 135 CAD/user/mo annually. Trial information differs: plan links advertise 30 days, while the FAQ says registration includes 7 days.

CareWay combines consultation capture, structured notes, and additional clinical documents across web and mobile. Review its consent requirements, annual plan terms, and trial details before signing up.

CareWay is designed for healthcare professionals, with custom templates optimized for more than 30 healthcare roles. It may suit clinicians who want to turn recorded consultations or dictation into structured notes and related documents.

CareWay is a Canadian AI medical scribe for healthcare professionals who want to turn consultations into structured notes and related clinical documents. Its combination of custom templates, mobile capture and MYLE integration is compelling for clinicians whose workflow fits the service; the annual paid plan and required patient consent make it a considered choice rather than a casual trial.

Overview

CareWay records consultations and converts them into clinical notes. Clinicians can start from pre-made templates or build their own, and can also provide voice or typed instructions to shape documentation. That flexibility suits practices with specific note structures, but clinicians still need to review and finalize notes rather than treat generated documentation as finished by default.

Beyond notes, CareWay can turn transcripts into referral letters, summaries and patient handouts. Its site names MYLE as an EMR integration, with notes generated directly in the patient file. That makes the service a more natural fit for MYLE users than for teams whose documentation depends on another EMR.

Key features

• Structured documentation: Pre-made and customizable templates let clinicians tailor notes to their needs. CareWay says its templates are optimized for more than 30 healthcare roles, a useful breadth for varied practices.
• Capture and dictation: Clinicians can record consultations or give voice or typed instructions. Ambient capture supports consultation recording, while multilingual recognition broadens its potential usefulness; CareWay supports two languages.
• Additional documents: Transcript-based referral letters, summaries and patient handouts extend the tool beyond visit notes, though they still require review and finalization.
• Mobile workflow: The mobile app captures consultations on a phone and syncs automatically. Users can review and finalize notes on mobile or web, supporting a workflow that moves between devices.
• Privacy and consent: CareWay says data is encrypted, stored on servers in Quebec and original data is automatically deleted after 48 hours. It lists PIPEDA, TGV (MSSS), Quebec Law 25 and Law 3 among its standards. Patient consent is built in and required before recording voices and clinical information, so recording is not a consent-free shortcut.

Pricing

CareWay offers a free Residents plan at no cost, specifically for resident physicians. It is not a general-purpose free tier for all clinicians.

Unlimited Scribe costs $135 a month, billed annually. The page also shows $149 and “save 10%.” The plan includes unlimited consultations and notes, unlimited conversational dictation, customizable templates, multilingual recognition and 24/7 personalized support. Unlimited usage and support make it the relevant paid option for clinicians expecting sustained use, but the annual billing term is a meaningful commitment.

Clinic Group has custom pricing. It includes competitive group rates, customized onboarding and 24/7 personalized support; self-serve seat management is marked as upcoming. This plan is aimed at clinics needing a group arrangement, but teams should not assume self-serve seat management is already available.

Trial messaging is inconsistent: plan links advertise a 30-day free trial, while the FAQ says registration includes a 7-day trial. Prospective users should confirm the applicable trial length before signing up.

Platforms

CareWay is available on Android, iOS and web. Mobile capture and automatic syncing are useful for clinicians who record on a phone and complete note review later, while web access provides another place to finalize documentation.

Who it's for

CareWay is best suited to healthcare professionals who need consultation capture, role-specific structured notes and follow-on documents, particularly those using MYLE. Residents have a free plan; clinicians needing unlimited use have a paid annual option. It is a weaker fit for users who need a different named EMR integration, or who cannot meet its patient-consent requirement before recording.

Pros and cons

• Pro: Custom templates and support for more than 30 healthcare roles can accommodate different documentation patterns.
• Pro: Unlimited consultations and notes on Unlimited Scribe remove a per-note cap for regular users.
• Pro: Mobile capture, automatic syncing and web or mobile finalization support a cross-device workflow.
• Con: The main paid plan is billed annually, which is less flexible for clinicians who want a short commitment.
• Con: The trial is described as both 30 days and 7 days, making the signup offer unclear.
• Con: Patient consent is required before recording, adding a necessary workflow step.
• Con: The listed EMR integration is MYLE, limiting its appeal for practices centered on other systems.

Alternatives

For a broader comparison, browse AI Medical Scribe Software.

• Chartnote AI Scribe is worth considering for clinicians seeking a free tier capped at 15 AI Scribe notes monthly, with web-based EMR transfer and custom templates; its listed Pro plan is $39.99 a month.
• Heidi offers a free seat with unlimited transcription and standard templates, making it an option for users prioritizing those free-plan terms.
• Lyrebird Health has a free plan with 50 transcription and dictation actions and 10 document and letter actions per month, suited to users who can work within monthly action caps.
• Tali AI Scribe offers a Personal plan with a 14-day Pro plan followed by five AI Scribes and 60 minutes of dictation monthly, for users comfortable with those limits.
• Tandem Health AI Scribe provides unlimited note generation, up to two custom templates and two co-worker invitations on its free plan, making it an alternative for small teams comparing free allowances.
• Transcribe Health offers 30 encounters monthly, up to 90 transcription minutes and 1 GB storage on its free plan, useful to readers weighing explicit encounter and storage caps.
• Vero offers a free plan capped at 10 encounters per month, for users whose usage fits that allowance.
• Basis AI Scribe is another option to consider.

Verdict

CareWay is a strong candidate for healthcare professionals who want consultation capture, customizable clinical notes, related documents and a MYLE-connected workflow. Unlimited usage and mobile-to-web review are its clearest reasons to choose it; the annual commitment, required consent and conflicting trial lengths are good reasons to compare alternatives before subscribing.