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Empathia AI
What it is
Empathia AI is a clinical assistant for patient intake, documentation, and follow-up. Before visits, it summarizes histories, laboratory results, and referrals from uploaded files or screenshots. Intake can accept typed or spoken information and flag risks and insights. The service transcribes conversations in more than 30 languages and provides verbatim and AI-assisted dictation modes. After appointments, customizable templates can create care plans, handouts, and supplementary notes. Beta tools generate ICD and CPT codes from notes and complete forms, referrals, and requisitions for review. Listed EMR integrations include athenahealth, Accuro, DrChrono, eClinicalWorks, Epic, OSCAR McMaster, and Plexia. Empathia states compliance with HIPAA, PHIPA, and PIPEDA and lists SOC 2 Type II. It is available on web, iOS, Android, and as a Chrome extension. A free trial lasts 21 days, covers 100 encounters, includes Premium features, and needs no credit card. Premium plans list $50 a year with annual billing or $75 a month with monthly billing.
For and against
For
- Transcribes conversations in 30+ languages
- Supports typed and voice intake
- Customizable post-visit templates
- Lists multiple EMR integrations
- 21-day trial with 100 encounters
Against
- Premium annual plan bills $50 a year
- Monthly plan costs $75 a month
- Some coding and form tools are beta
The verdict
Empathia AI covers intake, transcription, clinical notes, follow-up materials, and selected billing workflows across web and mobile platforms. Its trial provides broad feature access before paid Premium billing, while enterprise pricing requires inquiry.
Who it suits
It is designed for clinicians and clinical teams using intake, scribing, documentation, and follow-up workflows. Approved medical students and residents may receive free access subject to school approval.
Plans and prices
Free Trial
21 days · 100 encounters · All Premium features · No credit card required
Read 8 Oct 2026 · empathia.ai
Premium (annual billing)
Everything included · Annual plan pricing locked for 12 months
Read 8 Oct 2026 · empathia.ai
Premium (monthly billing)
Everything included · Cancel anytime
Read 8 Oct 2026 · empathia.ai
Clinics & Teams
For clinics, hospitals, and enterprise deployments · Multi-user management · Centralized billing · Dedicated account support
Read 8 Oct 2026 · empathia.ai
On the record
- Billing and forms
- Beta features generate ICD and CPT codes from notes and complete forms, referrals, and requisitions for review.empathia.ai · read 8 Oct 2026
- Company history and locations
- The about page says the team began exploring AI and LLMs in early 2023 and identifies Pasadena, California and Vancouver, British Columbia with asterisks denoting country headquarters.empathia.ai · read 8 Oct 2026
- Front Desk Emma
- Front Desk Emma is described as early access and includes planned AI receptionist, scheduling, SMS, refill request, waitlist, and voicemail-to-text functions.empathia.ai · read 8 Oct 2026
- Integrations
- The homepage lists athenahealth, Accuro, DrChrono, eClinicalWorks, Epic, OSCAR McMaster, and Plexia as EMR integrations.empathia.ai · read 8 Oct 2026
- Medical trainees
- Approved medical students and residents enrolled at approved schools or programs can access Empathia free of charge, subject to school approval.empathia.ai · read 8 Oct 2026
- Patient intake
- AI-assisted patient intake can use typing or voice and flag key risks and insights.empathia.ai · read 8 Oct 2026
- Platform access
- The product page says Empathia is available on web, iOS, and Android, and also describes a Chrome extension.empathia.ai · read 8 Oct 2026
- Post-visit work
- It can generate care plans, handouts, and supplementary notes using customizable templates.empathia.ai · read 8 Oct 2026
- Pre-visit preparation
- Its AI summarizes patient history, labs, and referrals from uploaded files or screenshots for visit preparation.empathia.ai · read 8 Oct 2026
- Purpose
- Empathia AI describes itself as a clinical assistant supporting patient intake, documentation, and follow-up.empathia.ai · read 8 Oct 2026
- Scribing and dictation
- The product transcribes conversations in 30+ languages and offers verbatim and AI-assisted voice dictation modes.empathia.ai · read 8 Oct 2026
- Security and compliance
- The site states that Empathia is HIPAA, PHIPA, and PIPEDA compliant and lists SOC 2 Type II.empathia.ai · read 8 Oct 2026
- Support
- The company describes its support as dedicated local teams and provides [email protected] as a contact email.empathia.ai · read 8 Oct 2026
- Trial limits
- The listed free trial lasts 21 days, allows 100 encounters, includes all Premium features, and does not require a credit card.empathia.ai · read 8 Oct 2026
- Who it is for
- The product page presents Empathia as a clinical assistant for clinicians, with specialty workflows and team collaboration features.empathia.ai · read 8 Oct 2026
