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CAPS

No phone app

5.0No. 168 of 177
in Case Management Software
  • Recognised40% of the score2
  • Phone app26% of the score0
  • Documented20% of the score62
  • Free plan14% of the score30
Free plan
No
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Summary

CAPS is ranked #168 of 177 in case management software on Samsung Mobile US Press, made by CAPS (Camp Hill, Pennsylvania, United States).

Facts

Purpose
CAPS is an enterprise child welfare case management platform developed with the Commonwealth of Pennsylvania to support the full lifecycle of child welfare case management.avanco.com · 5 Oct 2026
Use
CAPS supports abuse investigations, foster care, adoption, and family support programs.avanco.com · 5 Oct 2026
Scale
The platform is used by 58 counties and over 8000 daily users, and supports over 85% of Pennsylvania counties.avanco.com · 5 Oct 2026
Capabilities
Listed capabilities include intake and abuse reporting workflows, case lifecycle management, foster care and adoption tracking, compliance monitoring and reporting, and role based access controls.avanco.com · 5 Oct 2026
Integration
CAPS is integrated with Pennsylvania’s Child Welfare Information System (CWIS) and supports federal reporting requirements including AFCARS.avanco.com · 5 Oct 2026
Governance
A governance board of representatives from participating Pennsylvania counties helps define requirements, prioritize enhancements, test updates, and vote on changes.avanco.com · 5 Oct 2026
Technology
CAPS is built on an enterprise grade Oracle architecture designed for scalability, performance, and integration across complex environments.avanco.com · 5 Oct 2026
Security
The platform operates in a secure environment with SOC 2 compliance, multi factor authentication, continuous monitoring, and regular security testing.avanco.com · 5 Oct 2026
Support
Avanco says CAPS is continuously supported and enhanced, including system updates, user training, and operational support.avanco.com · 5 Oct 2026
Company
Avanco describes its work as delivering mission critical technology solutions for government agencies and essential public programs.avanco.com · 5 Oct 2026

Company

Headquarters
Camp Hill, Pennsylvania, United Statesavanco.com · 28 Sept 2026

Best CAPS alternatives

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Pega Investigative Case Management No. 1 8.8 iPhone + AndroidIntegrityLog No. 2 8.8 iPhone + AndroidCollaborate No. 3 8.8 iPhone + AndroidSocianote No. 4 8.8 iPhone + Android$99/moBonterra Case Management No. 5 8.7 iPhone onlyCivica Complaints Management No. 6 8.7 iPhone + Android

Where it ranks on Samsung Mobile US Press

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Sources