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CapoFine Onboard

What it is

CapoFine Onboard is a hosted employee-onboarding platform for fintech scale-ups, available through web and API access. It organizes preboarding and the first 90 days into a mobile-first journey covering people, activities, learning, meetings, goals, feedback, documents and progress. HR can build reusable journeys with timing based on each recipient’s working days, then target them by role, team, department, location, language or dynamic employee groups. Before arrival, journeys can collect documents, ask questions, provide welcome information and assign preparation work. Activities include stories, puzzles, uploads, meetings, communications, actions, questions and goal setting. Interactive company or role cases use missions, levels, points, badges, rewards and optional leaderboards; puzzle formats include image matching, crosswords, quizzes and more. AI Buddy answers first-line questions from company knowledge and sends reminders through email or WhatsApp. Analytics include completion, surveys, NPS and signals for overdue or unanswered work. HRIS integrations, workflow automation, training content, reporting and mobile access are supported. Standard processing is described in the EEA, with TLS 1.2-or-higher traffic and AES-256 encryption for stored data and backups.

For and against

For

  • Covers preboarding through the first 90 days
  • Interactive stories, puzzles, missions and rewards
  • AI Buddy answers questions and sends reminders
  • Journeys target roles, teams, locations and languages
  • Progress, survey, NPS and attention analytics
  • HRIS integrations and workflow automation supported

Against

  • No free plan or free trial
  • Custom branded mobile app is not included
  • Additional AI Buddy channels require bespoke implementation
  • Scale pricing is custom

The verdict

Choose CapoFine Onboard if your organization needs a configurable onboarding journey that starts before arrival and continues through day 90. Its targeting, interactive learning, AI Buddy and analytics combine operational coordination with employee engagement. Look elsewhere if you require a free trial, a custom branded mobile app or standard AI Buddy channels beyond email and WhatsApp.

Who it suits

Onboard suits fintech scale-ups that need structured employee journeys from preboarding through day 90. It is also aimed at HR teams wanting reusable, targeted workflows, interactive learning, AI-assisted questions and progress analytics.

Plans and prices

Essentials

$1,199a year

10 hires per year · 2 onboarding journeys · 50 active learners · 1 HR administrator

Suite

$8,789a year

100 hires per year · 25 onboarding journeys · 200 active learners · 5 HR administrators

One Product (Onboard)

$3,839a year

50 hires per year · 2 onboarding journeys · 3 HR administrators · Complete Onboard access window through day +90

Scale

Priced on request

custom hiring volume · custom onboarding journeys · custom active learners · custom administrators

Every plan, in full

On the record

Activity types
Supported journey activities include stories, puzzles, document uploads, meetings, communications, actions, questions and goal setting.capofine.com · read 14 Oct 2026
AI Buddy
AI Buddy answers first-line employee questions from company knowledge and sends reminders through email or WhatsApp.capofine.com · read 14 Oct 2026
Analytics
Analytics cover journey completion, activity progress, surveys, feedback and NPS, with configurable widgets.capofine.com · read 14 Oct 2026
API and webhooks
Programmatic access and event notifications are available for supported capabilities, with scoped API keys, rotation, limits and usage logs depending on package.capofine.com · read 14 Oct 2026
API documentation
The public API page describes connection purposes and controls but does not publish endpoint reference material or SDK downloads.capofine.com · read 14 Oct 2026
Audience
CapoFine describes Onboard as employee onboarding software for fintech scale-ups.capofine.com · read 7 Oct 2026
Capterra deployment listing
Capterra lists web, Android and iPhone/iPad deployment options.capterra.com · read 14 Oct 2026
Capterra pricing listing
Capterra lists an Essentials starting price of $1,199.00 per year and says no free trial is available.capterra.com · read 14 Oct 2026
Capterra support listing
Capterra lists email/help desk, FAQs/forum, knowledge base, phone support, 24/7 live representative and chat support.capterra.com · read 14 Oct 2026
Certifications
CapoFine says it does not claim its own ISO 27001 or SOC 2 certification.capofine.com · read 14 Oct 2026
Communication limit
Additional AI Buddy communication channels beyond email and WhatsApp can be configured as bespoke implementations.capofine.com · read 7 Oct 2026
Email transition
A preboarding journey can move from a personal email address to a business email while retaining completed activities.capofine.com · read 14 Oct 2026
Encryption
CapoFine states that traffic uses TLS 1.2 or higher and stored data and backups use AES-256 encryption.capofine.com · read 14 Oct 2026
Gamification
Onboard can use optional missions, streaks, badges, points, levels, rewards and leaderboards.capofine.com · read 14 Oct 2026
GetApp platform listing
GetApp lists CapoFine as supporting web, Android and iPhone/iPad platforms.getapp.com · read 14 Oct 2026
GetApp support listing
GetApp lists email/help desk, FAQs/forum, knowledge base and 24/7 live representative support.getapp.com · read 14 Oct 2026
Incident response
The stated incident plan covers detection, containment, investigation, recovery and customer notice, where possible within 24 hours.capofine.com · read 14 Oct 2026
Integrations
The integration page lists Microsoft 365, Outlook, Gmail, Google Workspace and supported HRIS connections through Apideck.capofine.com · read 14 Oct 2026

Questions

What platforms does Onboard support?
The listed platforms are web and API. Capterra also lists web, Android and iPhone/iPad deployment options.
How much does it cost?
The pricing note starts at $109/mo. Annual plans list Essentials at $1,199 a year, One Product (Onboard) at $3,839 a year, and Suite at $8,789 a year; Scale pricing is custom.
Is there a free plan or trial?
No. Onboard is listed as paid, with no free plan and no free trial.
Does it integrate with HR systems?
Yes, HRIS integrations are supported. The specific integration, data flow and implementation requirements are confirmed with the customer.
Can Onboard be self-hosted?
Public materials describe a hosted cloud platform and do not state self-hosting availability.
What support is included?
Essentials has weekday standard support from 09:00 to 17:00 CET. One Product and Suite have weekday priority support from 08:00 to 18:00 CET, while Scale includes dedicated support with 24/7 coverage for critical issues.

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