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Bonterra Case Management

Bonterra Case Management · Austin, Texas, United States · founded 2021

What it is

Bonterra Case Management is a cloud-based system for handling case intake, participant records, workflows, and reporting. It runs on the web and iOS, and its listed capabilities include intake forms, workflow automation, custom case fields, audit trails, and reporting dashboards. The product is organized into three Apricot plans. Essentials includes form design, document storage, enrollment and exits, caseloads, network referrals, native and compliance reporting, email triggers, mobile access, role-based permissions, and record audits. Pro adds form logic and smart fields, scheduling, internal referrals, custom workflows, rules and alerts, participant intake and portals, advanced record audits, and multifactor authentication. Enterprise includes Pro features plus aggregate and results reporting, inventory management, dashboards, single sign-on, a sandbox site, automated SFTP imports, and API access. Bonterra is based in Austin, Texas, and was founded in 2021. The pricing model is paid, with pricing available on request; no plan prices are listed.

For and against

For

  • Runs on web and iOS.
  • Includes intake forms, custom fields, and audit trails.
  • Plan options include mobile access and reporting.
  • Enterprise lists API access and automated SFTP imports.

Against

  • Pricing is available on request.
  • No plan prices are listed.

The verdict

Bonterra Case Management covers intake, records, workflow, and reporting needs across three plans. Buyers will need to request pricing to compare the plans’ costs.

Who it suits

Bonterra Case Management suits organizations seeking case intake, participant records, workflow tools, and reporting in a cloud product. Its three plans offer different sets of permissions, reporting, automation, and integration capabilities.

Plans and prices

Apricot Essentials

Priced on request

Form Designer and document storage · Enrollment and exits · Caseloads and network referrals · Native reporting and compliance reporting

Apricot Pro

Priced on request

Everything in Essentials · Form logic and smart fields · Scheduling and internal referrals · Custom workflows, rules, and alerts

Apricot Enterprise

Priced on request

Everything in Pro · Aggregate and results reporting · Inventory management and dashboards · Single sign-on and sandbox site

Every plan, in full

On the record

Audit trail
Yesbonterratech.com · read 19 Sep 2026
Custom case fields
Yesbonterratech.com · read 19 Sep 2026
Deployment
cloudbonterratech.com · read 19 Sep 2026
Case intake forms
Yesbonterratech.com · read 19 Sep 2026
Mobile apps
Yesbonterratech.com · read 19 Sep 2026
Reporting dashboards
Yesbonterratech.com · read 19 Sep 2026
Workflow automation
Yesbonterratech.com · read 19 Sep 2026

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